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Mercedes-Benz of Medford

(95 reviews)

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(95 reviews)

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Dan had my checkup work done quickly and explained to me

Dan had my checkup work done quickly and explained to me what will need to be done in the near future. I appreciate it every much. Thank you

Dan had my checkup work done quickly and explained to me

Dan had my checkup work done quickly and explained to me what will need to be done in the near future. I appreciate it every much. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Marcia, we're glad to hear that Dan provided efficient service and clear explanations during your visit at Mercedes-Benz of Medford. We appreciate your feedback and look forward to assisting you in the future!

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Jeff Cook worked a fair and honest deal with me.

Jeff Cook worked a fair and honest deal with me. He was quick to answer questions. The whole process was seamless and efficient.

Jeff Cook worked a fair and honest deal with me.

Jeff Cook worked a fair and honest deal with me. He was quick to answer questions. The whole process was seamless and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Clairemarie, we're delighted to hear that Jeff made your experience at Mercedes-Benz of Medford seamless and efficient. Thank you for sharing your positive feedback!

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The service was excellent.

The service was excellent. They gave me a fantastic loaner for several days, that I was not charged for.

The service was excellent.

The service was excellent. They gave me a fantastic loaner for several days, that I was not charged for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear you had an excellent experience with us at Mercedes-Benz of Medford! Providing a fantastic loaner is just one way we aim to make your service visit as convenient as possible. Thanks for sharing your feedback!

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Shannon Meede is the most professional service advisor I

Shannon Meede is the most professional service advisor I have ever dealed with. I will been her customer for life

Shannon Meede is the most professional service advisor I

Shannon Meede is the most professional service advisor I have ever dealed with. I will been her customer for life

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that Shannon provided such exceptional service at Mercedes-Benz of Medford! Thank you for your loyalty and kind words. We look forward to serving you again in the future!

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Shannon was amazing!

Shannon was amazing! Her attitude and personality is so refreshing and welcoming. She attended to every concern or need I had. Great person and customer support!

Shannon was amazing!

Shannon was amazing! Her attitude and personality is so refreshing and welcoming. She attended to every concern or need I had. Great person and customer support!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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He was very good nice person good service I will

He was very good nice person good service I will recommend some body else to know

He was very good nice person good service I will

He was very good nice person good service I will recommend some body else to know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for visiting Mercedes-Benz of Medford, Andy! We appreciate your recommendation and hope to see you again in the future!

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Dropped my car off for routine service.

Dropped my car off for routine service. It was done promptly and as agreed to. They sent a text to advise when it was ready for pick up. Medford isn’t the closest dealership to me but they are the most professional and hassle free. Well worth the extended drive!

Dropped my car off for routine service.

Dropped my car off for routine service. It was done promptly and as agreed to. They sent a text to advise when it was ready for pick up. Medford isn’t the closest dealership to me but they are the most professional and hassle free. Well worth the extended drive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sami, we're delighted to hear that the trip was worth it and you found our service at Mercedes-Benz of Medford professional and hassle-free. Thank you for choosing us! Safe travels until your next visit!

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I just had the pleasure of working with JEFF COOK in

I just had the pleasure of working with JEFF COOK in purchasing my new Mercedes. Jeff is extremely knowledgeable, patient and made this experience extra rewarding. I highly recommend that you see Jeff when you come in for your next vehicle.

I just had the pleasure of working with JEFF COOK in

I just had the pleasure of working with JEFF COOK in purchasing my new Mercedes. Jeff is extremely knowledgeable, patient and made this experience extra rewarding. I highly recommend that you see Jeff when you come in for your next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that Jeff made your experience at Mercedes-Benz of Medford so rewarding! Thank you for recommending him, and we hope you're enjoying your new Mercedes.

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Dan Wolf was very helpful in answering all my concerns.

Dan Wolf was very helpful in answering all my concerns. Always professional! Ruthbicela the loaner manager was very nice & helped me learn the workings of loaner vehicle. I found the service experience to be top notch!

Dan Wolf was very helpful in answering all my concerns.

Dan Wolf was very helpful in answering all my concerns. Always professional! Ruthbicela the loaner manager was very nice & helped me learn the workings of loaner vehicle. I found the service experience to be top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Carla, we're delighted to hear that Dan and Ruthbicela provided you with a top-notch service experience at Mercedes-Benz of Medford. Thank you for sharing your positive feedback!

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Service was perfect as always and done in a timely

Service was perfect as always and done in a timely manner. Loaner car was appreciated

Service was perfect as always and done in a timely

Service was perfect as always and done in a timely manner. Loaner car was appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Your feedback made our day! Thanks for the five-star review! - Mercedes-Benz of Medford

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