Barkau Automotive

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 27, 2019

    Dale was very helpful and professional in getting my broken window fixed so I could return to Chicago. Great job, fair price, highly recommend. Thanks... again

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for your kind words and five star review, Tom. We really appreciate you taking the time out to share your experience with us-and we ...agree, Dale is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Cheers!

  • 5.0 out of 5
    June 13, 2019

    I had A fantastic experience here!!! Cullen made my experience a breeze!! The turnaround for purchasing a vehicle; start to finish was impressive. Overall... it was just an amazing experience thanks to The Barkau team, including being welcomed by the newest team member “Kava” the playful pup!! I will definitely be back for servicing my truck!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback Blondie and 5 star review!! What a testament to what we aim to achieve every day!

  • 5.0 out of 5
    May 4, 2019

    My wife and I were looking at new vehicles and we decided to stop at Barkau and Troy welcomed us in and he was very polite. After a few questions he showed... us exactly what we were looking for. He made me a great deal and he made the buying process easy. I’m glad to know Troy and he has made follow up calls to see how everything is doing, we love our new truck and we are glad we stopped at Barkau!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review, so glad Troy was excellent help. Enjoy your new truck!

  • 5.0 out of 5
    March 13, 2019

    Kelly did a good job working with my schedule to get my vehichle in for repairs. They did a good job and in a timely manner. Very pleased!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for coming to us for your service work, we appreciate your business.

  • 5.0 out of 5
    March 12, 2019

    The service department is great Kelly and Dale are always so nice and accommodating. Everything I’ve had done on my 2016 Suburban has worked out great... so far!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review! We appreciate your business.

  • 1.0 out of 5
    March 11, 2019

    I want to retract my good review! Buyer beware!!!!!! I recently gave this place a good review after buying my 2008 Corvette and with in 2 weeks I brought... it to a Chevy dealership for an inspection and they found over $1600 in defective parts and issues that Troy from Barkau gave me a hard time for it and said they will NOT help me. Now I wish I could give them a negative star review. Do yourself a huge favor and get every car you buy independently inspected before you buy a car from this shady place!! They’re happy to take your money but tell you you’re screwed if you find something major wrong. Again not even 2 weeks owning this car and I’m out $1600 in repairs. Very unprofessional and argumentative with me even after seeing in detailed photos and a report from a (Chevy dealership)!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Sorry you are unhappy, we tried to work with you, we offed to look at you 11 year old car in our certified Chevrolet Shop and we offered to give you a... loaner vehicle. You hung up on us, we tried to call you back but you would not answer your phone. Our family has been in business for 67 year, we are extremely fair and good to all our customers. I hope the other chevy shop is not just trying to making money off you.

  • 5.0 out of 5
    March 7, 2019

    Scott was great to work with. Will definitely look to Barkau again. Made trading very easy and the attention to detail from them was top notch.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great review and Thank you for your business.

  • 5.0 out of 5
    March 7, 2019

    Love to work with service department. Kelly does a fantastic job working with my schedule making it easy to get my vehicle serviced or repaired. They are... timely and have great customer skills.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the great review on our service department. We appreciate your business.

  • 5.0 out of 5
    February 22, 2019

    I purchased a used car today and the entire process was fast and professional. I was in a hurry and Troy worked with me to make sure I was in and out in... a timely fashion and he was very helpful during the buying process. I also received a very fair deal. Thanks Troy!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, glad everything went great.

  • 5.0 out of 5
    February 13, 2019

    Got a very fair deal on price and trade in and the customer service from salesman and everyone was terrific! Would definitely buy from them again in the... future

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, see you in the future.

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