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Blackwell Ford

(764 reviews)

Reviews

(764 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Blackwell Ford from DealerRater.

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Was in town from SoCal and had little time to do the 90,000 service on my F150 before the 2,400 mile return journey. Blackwell were able to help and provided excellent customer service and technical assistance at a great price. The staff went over and above to ensure everything was checked before my trip. Blackwell cared about me. Thank you.

Was in town from SoCal and had little time to do the 90,000 service on my F150 before the 2,400 mile return journey. Blackwell were able to help and provided excellent customer service and technical assistance at a great price. The staff went over and above to ensure everything was checked before my trip. Blackwell cared about me. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Thank you Christine and Dereck for helping me with another successful vehicle purchase. I love my new 2026 Bronco Sport😊

Thank you Christine and Dereck for helping me with another successful vehicle purchase. I love my new 2026 Bronco Sport😊

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Devin in service was very curtious and very helpful and got me in and out

Devin in service was very curtious and very helpful and got me in and out

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I’m happy with the way the people treat me at Blackwell. Friendly and respectful

I’m happy with the way the people treat me at Blackwell. Friendly and respectful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had tech (communications) problem, and an Extended Service Warranty, which was independent. Will, at Blackwell's Service Writeup desk, worked through the process of getting approval, and completing the job. He kept me informed. When the Service Contract payment was slow processing after work completion, Will sent me home in the shuttle, and delivered the car the next morning.

I had tech (communications) problem, and an Extended Service Warranty, which was independent. Will, at Blackwell's Service Writeup desk, worked through the process of getting approval, and completing the job. He kept me informed. When the Service Contract payment was slow processing after work completion, Will sent me home in the shuttle, and delivered the car the next morning.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The only thing I know about this dealership is that they got one awesome salesman Brian Robertson I enjoy doing business with him.

The only thing I know about this dealership is that they got one awesome salesman Brian Robertson I enjoy doing business with him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Devin Grimes took great care of me and my vehicle understanding my concerns with issue I had found with my new TREMORs roof antennas’ seal not being installed correctly and work hard to get the parts in and installed bef I need to leave on a trip. Devin and Blackwell, great people good service..

Devin Grimes took great care of me and my vehicle understanding my concerns with issue I had found with my new TREMORs roof antennas’ seal not being installed correctly and work hard to get the parts in and installed bef I need to leave on a trip. Devin and Blackwell, great people good service..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Extremely hard to get ahold of the service advisor. Had to leave multiple messages and play phone tag to speak to the advisor. Apparently no one else in the service department can confirm if a vehicle is ready to be picked up. Once my vehicle was ready, the battery was completely dead and had to be jumped to start. Was still dead after driving 20 minutes home. Just pretty frustrating.

Extremely hard to get ahold of the service advisor. Had to leave multiple messages and play phone tag to speak to the advisor. Apparently no one else in the service department can confirm if a vehicle is ready to be picked up. Once my vehicle was ready, the battery was completely dead and had to be jumped to start. Was still dead after driving 20 minutes home. Just pretty frustrating.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Our salesman, Scott Merolis, has been phenomenal. We’ve purchased two vehicles in 2025. I originally went back to a dealership I had worked with in 2022, and did not get the service I had expected, so I switched. We found Blackwell, and Scott, and he has been very helpful and attentive to help us get what we were asking for. I also have had service completed on one of my vehicles at Blackwell. It’s the same type of service from the service department. Immediate calls back when you leave a message, getting you in with priority, and working with you on your needs for transportation in the short term. Phenomenal dealership would recommend it to anybody.

Our salesman, Scott Merolis, has been phenomenal. We’ve purchased two vehicles in 2025. I originally went back to a dealership I had worked with in 2022, and did not get the service I had expected, so I switched. We found Blackwell, and Scott, and he has been very helpful and attentive to help us get what we were asking for. I also have had service completed on one of my vehicles at Blackwell. It’s the same type of service from the service department. Immediate calls back when you leave a message, getting you in with priority, and working with you on your needs for transportation in the short term. Phenomenal dealership would recommend it to anybody.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very quick to get me in. Shuttle service was very convenient. Repairs completed on time and under the estimate. Courteous team from service rep to cashier.

Very quick to get me in. Shuttle service was very convenient. Repairs completed on time and under the estimate. Courteous team from service rep to cashier.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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