Reviews
Great communication, they listened to all my concerns and
Great communication, they listened to all my concerns and had everything fixed and ready to go in a timely manner
Great communication, they listened to all my concerns and
Great communication, they listened to all my concerns and had everything fixed and ready to go in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As a longtime customer, i really appreciate having Scott
As a longtime customer, i really appreciate having Scott as my salesman. Transaction went as planned.
As a longtime customer, i really appreciate having Scott
As a longtime customer, i really appreciate having Scott as my salesman. Transaction went as planned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Taurus was serviced in a reasonable amount of time,
My Taurus was serviced in a reasonable amount of time, and the bill was reasonable.
My Taurus was serviced in a reasonable amount of time,
My Taurus was serviced in a reasonable amount of time, and the bill was reasonable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Blackwell Ford and our sales representative, Blake
Blackwell Ford and our sales representative, Blake Robberts, made the experience of buying our Ford Escape an outstanding one!
Blackwell Ford and our sales representative, Blake
Blackwell Ford and our sales representative, Blake Robberts, made the experience of buying our Ford Escape an outstanding one!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A great and simple purchase.
A great and simple purchase. Christine is an absolute pleasure to work with. Highly recommend!
A great and simple purchase.
A great and simple purchase. Christine is an absolute pleasure to work with. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was easy to schedule my repair online.
It was easy to schedule my repair online. I was greeted promptly and politely when I got to the dealership. The waiting room was clean and quiet, plus free hot drinks from a Keurig K-cups type coffee maker were available. The estimated time to complete the repair was on the mark, too.
It was easy to schedule my repair online.
It was easy to schedule my repair online. I was greeted promptly and politely when I got to the dealership. The waiting room was clean and quiet, plus free hot drinks from a Keurig K-cups type coffee maker were available. The estimated time to complete the repair was on the mark, too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our experience with Blake and Blackwell Ford was
Our experience with Blake and Blackwell Ford was exceptional. We never felt pressured and he spent above and beyond adequate time with us making sure we were informed and comfortable with the purchase and the vehicle itself. So glad we stopped in unexpectedly.Looking forward to enjoying our new/used car and will direct friends and family your way.
Our experience with Blake and Blackwell Ford was
Our experience with Blake and Blackwell Ford was exceptional. We never felt pressured and he spent above and beyond adequate time with us making sure we were informed and comfortable with the purchase and the vehicle itself. So glad we stopped in unexpectedly.Looking forward to enjoying our new/used car and will direct friends and family your way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trying to get replacement wheel locks for my 2015 Edge.
Trying to get replacement wheel locks for my 2015 Edge. I've been told by 2 different Ford reps that the dealer should be helping me get these. I was told without the registration card, they can't be sure to send me the correct wheel locks and it would be trial and error. I was not given a registration card with the purchase. The dealer is telling me to go a parts store and buy some new ones - which would mean I would have to have the existing ones broken off. So, no help. Very disappointed and will not be using this dealer again.
Trying to get replacement wheel locks for my 2015 Edge.
Trying to get replacement wheel locks for my 2015 Edge. I've been told by 2 different Ford reps that the dealer should be helping me get these. I was told without the registration card, they can't be sure to send me the correct wheel locks and it would be trial and error. I was not given a registration card with the purchase. The dealer is telling me to go a parts store and buy some new ones - which would mean I would have to have the existing ones broken off. So, no help. Very disappointed and will not be using this dealer again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Blackwell is always good for service and my salesman was
Blackwell is always good for service and my salesman was excellent. I love my new SUV and the rebates were great.
Blackwell is always good for service and my salesman was
Blackwell is always good for service and my salesman was excellent. I love my new SUV and the rebates were great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, great team and great communication.
Great service, great team and great communication. Best dealership service I’ve ever experienced. Highly recommend.
Great service, great team and great communication.
Great service, great team and great communication. Best dealership service I’ve ever experienced. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair