Reviews
We were extremely pleased with McFadden Friendly Motors , they are small and very friendly, we were treated very well and they worked with us on our trade in and buying the car that we wanted. We would highly recommend them Gene & Cheryl Ehrhardt of Schoolcraft, Michigan
We were extremely pleased with McFadden Friendly Motors , they are small and very friendly, we were treated very well and they worked with us on our trade in and buying the car that we wanted. We would highly recommend them Gene & Cheryl Ehrhardt of Schoolcraft, Michigan
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your recommendation and kind words. We appreciate your business at McFadden Friendly Motors.
They're a good car dealership, with friendly, attentive sales personnel. I'd have given them 5 stars, had they been a bit less relentless in their negotiations.
They're a good car dealership, with friendly, attentive sales personnel. I'd have given them 5 stars, had they been a bit less relentless in their negotiations.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback about our sales team at McFadden Friendly Motors. We appreciate your perspective on the negotiation process. Please feel free to contact us directly if you'd like to discuss this further.
Very friendly staff and was on point with everything helped me get my new big horn.
Very friendly staff and was on point with everything helped me get my new big horn.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your kind words about our team and their help with your Big Horn. Thank you for choosing McFadden's Friendly Motors. Enjoy your new vehicle.
I brought my vehicle in with a "rattle" under the hood. I'm so glad they were able to diagnose it quickly and schedule the repair. That rattle could have turned into something aweful. Thank you Cody, Nick and everyone else involved!
I brought my vehicle in with a "rattle" under the hood. I'm so glad they were able to diagnose it quickly and schedule the repair. That rattle could have turned into something aweful. Thank you Cody, Nick and everyone else involved!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback and are glad our team could assist with the repair. McFadden's Friendly Motors is here to help keep your vehicle running smoothly. Thank you for choosing us.
My service was excellent. Needed 2 new key fobs, they got them within 2 days and programmed them that night. They only reason I withheld the 5 stars was because I need additional work on my 4 wheel drive and they had neither a rental nor loaner. I'm a year plus working out of town on 6/12s with Sundays off and my resources are limited.
My service was excellent. Needed 2 new key fobs, they got them within 2 days and programmed them that night. They only reason I withheld the 5 stars was because I need additional work on my 4 wheel drive and they had neither a rental nor loaner. I'm a year plus working out of town on 6/12s with Sundays off and my resources are limited.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and are glad to hear your key fobs were handled quickly. We understand the inconvenience regarding the loaner vehicle and appreciate your patience. Thank you for choosing McFadden's Friendly Motors.
During a family emergency I needed a repair on my Jeep Grand Cherokee and Cody was able to get my Jeep in and out in a timely manner! Everyone at the dealership is nice and pleasant to deal with!
During a family emergency I needed a repair on my Jeep Grand Cherokee and Cody was able to get my Jeep in and out in a timely manner! Everyone at the dealership is nice and pleasant to deal with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad our team could assist quickly during your family emergency. McFadden's Friendly Motors values making the repair process smooth. Thank you for your kind words about our staff.
Service was excellent, repairs were quick, price was reasonable. The only issue I see is lack of weekend hours which didn't affect me. If my water pump failed the next day it would have added 2 days to the repair.
Service was excellent, repairs were quick, price was reasonable. The only issue I see is lack of weekend hours which didn't affect me. If my water pump failed the next day it would have added 2 days to the repair.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback about our service and pricing at McFadden's Friendly Motors. We appreciate your note about our weekend hours and will take it into consideration. Please reach out if you have any concerns in the future.
Very friendly and all the people I had to deal with were very nice! Plus the whole dealership people were nice
Very friendly and all the people I had to deal with were very nice! Plus the whole dealership people were nice
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your kind words about our team at McFadden's Friendly Motors. It's good to hear you had a positive experience with us. Thank you for sharing.
I don't give out my phone number because of all the robocalls I will get but they never emailed me
I don't give out my phone number because of all the robocalls I will get but they never emailed me
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I am so sorry about that. Can you please email me? [email protected]. I am the General Manager. I would like to be of assistance personally. I am not sure how we did not see your inquiry, but would like to figure out what happened and how we can be of assistance in your vehicle search.
Walked in to the dealership knowing what I wanted to look at and test drive and they had it on the lot. 2024 jeep Grand Cherokee L edition and what a better way to start the day then to know your sales person. Had a wonderful experience with them and couldn’t be happier.
Walked in to the dealership knowing what I wanted to look at and test drive and they had it on the lot. 2024 jeep Grand Cherokee L edition and what a better way to start the day then to know your sales person. Had a wonderful experience with them and couldn’t be happier.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience and we're glad you enjoyed the visit with our team at McFadden's Friendly Motors. Take care and enjoy your 2024 Jeep Grand Cherokee L edition.