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I have been coming to Johnson for many years. When I come through the door of the service dept. all men behind the glass are on their computers. They don't... acknowledge my presence or even say " I'll be with you in one moment."I just stand there and wait. Sometimes I have waited several minutes. My last two visits there was a refreshing change. Marisa greeted me. First time she said she would be right with me. The second time she was free and started the process. She is a welcome change.
Nick was great and I'm happy with the new car. I've had vehicles serviced as well and have always been happy with that as well.
Louise, we are happy we could make your experience a positive one. Thank you again for choosing Johnson Ford, and we hope to see you again soon! Safe ...travels!
I am VERY picky and demanding when it comes to buying a car. I was looking for a Ford Escape for my 71 year old mother and her 86 year old husband with... dementia. She couldn't drag him around checking out cars and going through the car buying dance. I put in a search on Cars.com and Johnson Ford came up. She had purchased her previous car from them. Brian Beauquard was AMAZING. I contacted him at 10am and by 12:30pm he had a car in her driveway 30 minutes away to test drive. I knew exactly what she should get for trade and what her payment should be. He made that work. That was Monday. By Wednesday she drove off the lot with 0% financing from Ford. While at the dealership they offered her husband drinks and snacks. It is hard to do all the 'stuff' when you are trying to be a care giver. Brian at Johnson made that so easy. I am never impressed with a car deal. Until now. Thank you for helping my mom and step dad. You went above and beyond. I hope this continues through the service years of this car. Thankfully yours, Andrea Wadsworth
I purchased a new truck. They found me a truck that had what I needed and was in my price!
Marc, we are happy we could make your experience a positive one! Thank you again for choosing Johnson Ford, and we hope to see you again soon! Take ca...re!
It was an absolute pleasure doing business with Johnson Ford! Wonderful experience.
Have been purchasing cars from Johnson Ford forever. Always have been very satisfied. Everyone is very helpful and so friendly.
Johnson Ford, fast, reliable, friendly, efficient service....
We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again ...in the future! Take care!
2020 ESCAPE HAS DRAMATICALLY CHANGED FROM PREVIOUS YEARS. LOVE THE HYBRID!!!! IT'S TIGHT, HANDLES WELL, COMFORTABLE ETC. CHOSE THIS OVER A RAV4 BUT IT... WAS A TOUGH DECISION. NO REGRETS. QUIET/ COMFORTABLE/ECONOMICAL.
Robert, thank you for your kind words and congratulations on your new Escape Hybrid! It means so much to us to have earned your trust in our business!... We hope to see you again in the future! Have a wonderful day!
Best experience I have ever had! Friendly, professional, knowledgeable staff.
Had my annual sticker inspection. As always the guys at Johnson had me in and out in no time. Marissa at the service desk was very helpful and very polite.