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Mike Finnin Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (91 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (91 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Finnin Ford from DealerRater.

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Great service.

Brittain Houghton at Mike Finnin Ford in Dubuque IA is by far one of the best sales consultant I have ever met. Brittain is not only very kind and has a great attitude, but he also does everything that he can possible do to make sure as a car buyer you leave in the vehicle best suited for you. Unlike a lot of sales people Brittain is not pushy and he listens to what it is a buyer is looking for, and does not try and push you to choose a different vehicle just to make himself look good for selling a car. By far as a buyer getting a car from Brittain was the best experience of buying a vehicle I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2011 Focus

Jamie Sheridan was awesome to me and took time to show me several cars and explained to me every thing I needed to know about the deal from start to finish. He accomplished all of this without a hard sell. I had cars before and he made me more comfortable than any other car salesman I've ever encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mercury Grand Marquis

Hannah did a great job work with my wife via email and with me in person. She was accessable because she works long hours at her job, which made it very convenient for us. She represented the dealership welll and we successfully closed a deal on a Saturday AM! Thanks Hannah for your great help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Altima Deal

I purchased a 2010 Nissan Altima on 7/31/2014. I got off work at 7 pm that night and had made arrangements to meet with Hanna Walz to look at some cars. The first car she showed me was the Altima. I test drove three other cars that had all of the options I was looking for. I went with the first car. Hanna stayed late that night to work with me and I went home with a new, used car. I couldn't be more happier with her, or the choice I made to buy the Altima. I drove off of the lot at 9 pm. I drove my new car to Macomb, IL the very next morning, which is a 3 hour drive. I got 40.6 mpg on the highway. I saved a lot of gas money with this vehicle. I have a Town & Country van that I was planning on driving for the trip. I would have had to put well over $100 for gas. With the Altima, I only used 3/4 of a tank of gas and it only cost me $35 to fill it up. WOW! I would recommend others to Mike Finnin Ford. I was treated with honesty and respect from Hanna. So Thank You Hanna. I Love my Altima.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Teresa! We are glad you enjoyed your time with us and that you're enjoying your new vehicle. If you ever need anything you can call me or Hannah at 563-556-1010 or visit us at http://www.mikefinnin.com

My brother referred me to the Deliver Kid~!

My brother bought a vehicle from Jamie aka "The Delivery Kid" and referred me and I had an excellent experience in purchasing a used vehicle from him! He made my experience fun and helped me find a vehicle that fit my needs and budget! I definately recomend him to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brittain and David Houghton are Awesome!!!

My Wife and I bought our very first brand new car together at Mike Finnin Ford in Dubuque Iowa. Our sales consultant, Brittain, was very courteous and professional. The entire team including Chris, David and Josh were a pleasure to deal with. I will buy all of my future vehicles there, without a doubt! My family, including our 3 children, couldn't be more happy and proud of our new Ford Explorer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amesome and amazing seller, great people

Wasn't totolly sold on purchasing a car just yet, but I went on to Mike Finnin Ford online and talk to Teela Murphy. Teela was so helpful online. I liked want I saw online so I decided to come in the next day and talk with Teela. The process was amazing and Teela was amazing and friendly. I ended up purchasing a 2012 Ford Focus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ryan! We're glad you had a good experience with us. I will pass your comments along to Teela also. If you ever need anything, always feel welcome to contact me. Thanks Gabe Finnin

New Car

Brandon, did an excellent job helping us find a new car that met our needs for the price we wanted. He worked great with us to get us everything we wanted in a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!!!

Allison was absolutely great! She focused on what is important and was able to be very considerate. Great Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2nd in 2ays

I bought 2 cars from The Delivery Kid in 2 days it really helped out the family do to situation of we just got custody of four grand children and it has been a real big help we now have reliable car to transport. Thanks for all that you did for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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