Skip to main content

C & S Car Company, Inc.

(62 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Meet our employees

Reviews

(62 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of C & S Car Company, Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

Scott, the salesperson is of the highest caliber, truly

Scott, the salesperson is of the highest caliber, truly so! The service is great, they do splendid work. I couldn't be happier. Scott is extremely knowledgeable and friendly.

Scott, the salesperson is of the highest caliber, truly

Scott, the salesperson is of the highest caliber, truly so! The service is great, they do splendid work. I couldn't be happier. Scott is extremely knowledgeable and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Glen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Show full review

I used to be pleased with the service at C & S, but over

I used to be pleased with the service at C & S, but over the last year I have not. I don't know if they are understaffed but the place seems chaotic. The service managers have not gotten the information correct for what service is needed. Part of the problem is being bounced from one manager to the other. The last few times they have not called or came to the waiting area when my Subaru was done. I had to go up to the desk to discover my car was done and waiting in the parking lot. The tires I bought from the dealer continue to slowly leak. They remounted them and one loose enough air to require refilling every week. A simple oil change turned into solenoid problem, requiring a return to the service department. I least I was not charged for this, but they did not admit fault. I don't know what is going on lately here.

I used to be pleased with the service at C & S, but over

I used to be pleased with the service at C & S, but over the last year I have not. I don't know if they are understaffed but the place seems chaotic. The service managers have not gotten the information correct for what service is needed. Part of the problem is being bounced from one manager to the other. The last few times they have not called or came to the waiting area when my Subaru was done. I had to go up to the desk to discover my car was done and waiting in the parking lot. The tires I bought from the dealer continue to slowly leak. They remounted them and one loose enough air to require refilling every week. A simple oil change turned into solenoid problem, requiring a return to the service department. I least I was not charged for this, but they did not admit fault. I don't know what is going on lately here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

We recently purchased a 2025 Subaru Outback from C&S, and

We recently purchased a 2025 Subaru Outback from C&S, and we couldn't be happier with the experience. Scott was fantastic to work with?he took the time to understand our needs and helped us find the perfect vehicle without any hassle. The entire process was smooth, and Scott clearly explained all the features of the car, making sure we felt comfortable and informed. I highly recommend this dealership for anyone in the market for a new vehicle!

We recently purchased a 2025 Subaru Outback from C&S, and

We recently purchased a 2025 Subaru Outback from C&S, and we couldn't be happier with the experience. Scott was fantastic to work with?he took the time to understand our needs and helped us find the perfect vehicle without any hassle. The entire process was smooth, and Scott clearly explained all the features of the car, making sure we felt comfortable and informed. I highly recommend this dealership for anyone in the market for a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Adam, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

Best discount.

Best discount. Exceptional Fine experience extremely knowledgeable sales person. Very responsive with a follow up question. Because of the sales person, we will consider buying there again.

Best discount.

Best discount. Exceptional Fine experience extremely knowledgeable sales person. Very responsive with a follow up question. Because of the sales person, we will consider buying there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Show full review

sexual harassment

one of the salesman decided to send me inappropriate text and pictures instead of help with the car and I never received an apology or an explanation, anything from the companies they just ignored it

sexual harassment

one of the salesman decided to send me inappropriate text and pictures instead of help with the car and I never received an apology or an explanation, anything from the companies they just ignored it

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 4 found this review helpful. Did you?
Yes No
Show full review

2nd OutBack

Buying experience was great! I have worked with the sales staff on several new cars over the last 20 years. They always are straightforward and make the buying experience easy.

2nd OutBack

Buying experience was great! I have worked with the sales staff on several new cars over the last 20 years. They always are straightforward and make the buying experience easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Show full review

Crosstrek purchase

I was happy that I was able to purchase a new vehicle from C&S in Waterloo Iowa. They made this process easy by doing most of everything over the phone. They called as soon as the vehicle arrived and had it ready when I arrived. I was able to sign paperwork right away and get out of the dealership in a short amount of time. Our salesman was outstanding and very helpful along the process and still as I have questions. I am able to call him and get information on the new Crosstrek.

Crosstrek purchase

I was happy that I was able to purchase a new vehicle from C&S in Waterloo Iowa. They made this process easy by doing most of everything over the phone. They called as soon as the vehicle arrived and had it ready when I arrived. I was able to sign paperwork right away and get out of the dealership in a short amount of time. Our salesman was outstanding and very helpful along the process and still as I have questions. I am able to call him and get information on the new Crosstrek.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Show full review

Satisfied

It was great, people were friendly, courteous and personal. Work was done quickly and outstanding.

Satisfied

It was great, people were friendly, courteous and personal. Work was done quickly and outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Joan, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

Show full review

Very Bad Experience! All lies.

C&S Dealery doesn?t follow what we agreed upon. Very bad experience. We?ve been lied to and it?s been a hassle of what we have to do to get the license and registration and how to set up payment process. Didn?t go through with what has been promised. They don?t care about their customers after they release the cars to them.

Very Bad Experience! All lies.

C&S Dealery doesn?t follow what we agreed upon. Very bad experience. We?ve been lied to and it?s been a hassle of what we have to do to get the license and registration and how to set up payment process. Didn?t go through with what has been promised. They don?t care about their customers after they release the cars to them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Hi Jin, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us and we will work with you personally in rectifying the issues you experienced. Sales Manager Fred Gielau 319-291-7321 fred@candscarcompany.com

Show full review

Owner

Good service, repairs were timely, friendly. Waiting room could be better

Owner

Good service, repairs were timely, friendly. Waiting room could be better

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Deb, we appreciate you taking the time to leave us this feedback. Our team is available should you require any extra help.

Show full review
See all 62 reviews