Turpin Dodge Chrysler Jeep

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
115 lifetime reviews.

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  • 5.0 out of 5
    April 26, 2021

    I was able to get my van in for service the dy after I called. It always a pleasant experience, well except having to pay for this great service.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share y...our comments with our team and we look forward to working with you again down the road. Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

  • 5.0 out of 5
    April 12, 2021

    I had an oil change, tire rotation and a windshield washer replaced. the work was done quickly the charges were reasonable.

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    Dealer Response

    Janet, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that ...this was received during your time spent with us. Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

  • 5.0 out of 5
    March 25, 2021

    The service department is always friendly and knowledgeable. The mechanics are trained very good and always do the job correct the first time.

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    Came in for service or repair
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    Dealer Response

    Edward, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us f...or anything else. Thank you for choosing Turpin Dodge Chrysler Jeep's Service Department. Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

  • 5.0 out of 5
    March 18, 2021

    service people outstanding!!! on time service !! car was fixed as promised ! will tell my friends and family to service their cars at Turpin

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    Came in for service or repair
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    Dealer Response

    We appreciate your kind words, Kevin. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendatio...n as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

  • 5.0 out of 5
    March 1, 2021

    Turpin Dodge Dubuque always provides a great service whether it be for an oil change or mechanical work. Their prices are fair and the quality of their... workmanship is superior to most of the other dealerships in the Dubuque area. They go above and beyond to satisfy the customer.

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    Dealer Response

    Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and b...eyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

  • 5.0 out of 5
    February 10, 2021

    Always GREAT service - kept appointment time, wick service, asked if I wanted a tire rotation Steve, Don, Brenda, and Eric always friendly and wanting... to help.

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    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitat...e to contact me or visit us if you need anything else. Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

  • 5.0 out of 5
    February 7, 2021

    The service department is always fast, friendly and professional! From the moment you call for an appointment until you drive away, you feel like you’re... visiting an old friend that you only get to see once per year (hopefully ).

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    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitat...e to contact me or visit us if you need anything else. Best, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

  • 5.0 out of 5
    January 26, 2021

    Don and the others were very focused and took care of my needs right away. Arrangements were made for a ride to my home and later for a pick up when the... work was completed.

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    Dealer Response

    Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Don and the rest of the ...staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

  • 5.0 out of 5
    January 26, 2021

    Prefect as always knowledgeable, trustworthy and friendly staff. Turpin Dodge is the only dealership I will work with, never a bad experience.

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    Dealer Response

    We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Pat Turpin, Owner, (563)...583-5781, pturpin@turpindodge.com

  • 5.0 out of 5
    January 25, 2021

    Friendliness of the Service Dept Staff. Don Adams in particular. Informing me of other service needed for my vehicle to avoid breakdowns in the future.

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    Dealer Response

    It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with th...em. Thank you and if you have any questions about the work that was done please feel free to contact us. Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

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