Norwich Dodge Chrysler Jeep RAM

This is a very special shout out to Deliah Baker for super service and a wonderful smile . Thank you and the Crew for making my next car possible . Once I settle in to the newness I'm certain i will enjoy this one just like my Ford .

This dealership is not very well ran or maintained. The only respectable people that I've dealt with there are Shawn the service manager, Nick that works in parts and Pat. They showed genuine interest in trying to get my vehicle figured out. I wish I could say the same for the rest. My vehicle that I've had for not even two years has had so many problems. As of recent, they had my car for a possible trade in that didn't happen. They had the car for two weeks to look over it to make sure nothing else was wrong or try to figure out what was wrong. They couldn't come up with anything. I had to take my vehicle elsewhere because they didn't care for my brutally honest review(go look on Google for the review). I was outraged they couldn't find anything when there was an obvious problem with my vehicle. I took my vehicle elsewhere and they came up with the several problems that there was with the car. This dealership I dropped my car off at has only had my car for three hours and things are being taken care of properly. I have estimates on what things will cost and will be done this afternoon. I cannot say the same for whatever you would like to call Norwich dodge Chrysler and jeep.

I recently purchased a new vehicle from Norwich Dodge. Jamie Vosburg was an amazing salesperson and went above and beyond in ensuring a smooth trade in and purchase experience. I would highly recommend this dealership!

Jamie Vosburg and Kandi Monroe are awesome salespeople! This was the first time ever that buying a new vehicle was enjoyable. We showed an interest in buying a new vehicle to several different dealerships, but Kandi was the only one who reached out to us right away with all the right questions to find out exactly what we were looking for and worked with us to reach a satisfactory deal.

6/6/22...Made a deal on a jeep after test driving/negotiations and gave a deposit. They texted me 30 minutes later and said no deal. They just said, they made a mistake, nothing else. Simply, Bad Business Practice!! I'll never waste my time again with Norwich Dodge Chrysler Jeep!!

Fraudulent sales. We bought a vehicle that looked perfect in every way. Less than a month later, it has been in the garage 2 x for B's stuff. Come to find out the vehicle was involved in an accident, whole front end has been replaced, and air bags were deployed. We were told nothing of this. NO we would not have spent $30,000 in a wrecked vehicle. Stay away, they do not disclose important information.

Great experience. Lauren was great and so helpful. Paul was great at working with us to get exactly what we wanted, both vehicle and price-wise. Would definitely recommend this dealership. Such friendly and accommodating people. We wouldn't go anywhere else.

Go elsewhere!!!! Very bad experience. They do not even know your name after purchase. They don't even know what they are selling either. Stay away!!!

I have recently purchased a 2014 Dodge Ram 1500 with a 5.7 hemi. Norwich Dodge has Amazing team . I Reccomend anyone to purchase a vehical from norwich dodge

Norwich Dodge is a small, Chrysler, Dodge, Jeep dealership in upstate New York. The dealership is run down and has a limited selection of new and used cars. The sales staff will tell you anything to get you to visit and make promises they have no intention of keeping. They were all nice and smiles until I tried to negotiate a competitive price for the car. Their behavior was very passive-aggressive. The bottom line is that these local dealerships think you should pay more for a car simply because they are local.