Reviews
We had an outstanding experience at Alphorn Ford in Monroe, WI. From the moment we walked in, the customer service was excellent — friendly, professional, and completely no-pressure. The team really listened to our concerns and what we were looking for, instead of trying to steer us into something that didn’t fit our needs. The entire process was smooth and efficient — we were in and out and purchased our vehicle within just a few hours. They offered the absolute best price we found on a brand new Expedition, and we did our homework before buying. What really set this dealership apart was the product knowledge and transparency. Oliver, our sales representative, was exceptional. He was extremely knowledgeable about the vehicle and clearly understood the features inside and out. We had visited another Ford dealership in Janesville beforehand, and the salesperson there provided incorrect and incomplete information. Oliver, on the other hand, was able to clearly explain and demonstrate features they couldn’t — which gave us a lot of confidence in our purchase decision. Between the vehicle, the price, and the top-notch service, we couldn’t be more pleased. If you’re looking to purchase a vehicle, you truly can’t go wrong with Alphorn Ford.
We had an outstanding experience at Alphorn Ford in Monroe, WI. From the moment we walked in, the customer service was excellent — friendly, professional, and completely no-pressure. The team really listened to our concerns and what we were looking for, instead of trying to steer us into something that didn’t fit our needs. The entire process was smooth and efficient — we were in and out and purchased our vehicle within just a few hours. They offered the absolute best price we found on a brand new Expedition, and we did our homework before buying. What really set this dealership apart was the product knowledge and transparency. Oliver, our sales representative, was exceptional. He was extremely knowledgeable about the vehicle and clearly understood the features inside and out. We had visited another Ford dealership in Janesville beforehand, and the salesperson there provided incorrect and incomplete information. Oliver, on the other hand, was able to clearly explain and demonstrate features they couldn’t — which gave us a lot of confidence in our purchase decision. Between the vehicle, the price, and the top-notch service, we couldn’t be more pleased. If you’re looking to purchase a vehicle, you truly can’t go wrong with Alphorn Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer service and very accommodating. Service department got me in and out at a reasonable price.
Excellent customer service and very accommodating. Service department got me in and out at a reasonable price.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I didnt make it in. Im sorry to say that.please call me when you can.
I didnt make it in. Im sorry to say that.please call me when you can.
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- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I would like to take the time to Thank Alphorn Ford for a Wonderful experience. The sales person Ken was very personable, and a joy to work with. Dustin in finance also made my purchase very easy. I purchased a Ford Escape and I am loving it. Thank you Alphorn Ford. I will definitely use you in the future. Your Staff is all Exceptional, Friendly, Personable and easy to deal with. Many Thanks. Cathy, from Oregon WI
I would like to take the time to Thank Alphorn Ford for a Wonderful experience. The sales person Ken was very personable, and a joy to work with. Dustin in finance also made my purchase very easy. I purchased a Ford Escape and I am loving it. Thank you Alphorn Ford. I will definitely use you in the future. Your Staff is all Exceptional, Friendly, Personable and easy to deal with. Many Thanks. Cathy, from Oregon WI
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very nice dealership, we looked at and bought a used Ford Ranger. We go back in 2 weeks to get it undercoated. We finished the purchase and drove it home. No trade in, bought it outright.
Very nice dealership, we looked at and bought a used Ford Ranger. We go back in 2 weeks to get it undercoated. We finished the purchase and drove it home. No trade in, bought it outright.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave a review for us at Alphorn Ford. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
So alittle bit of of not such good start but it totally worked out for the better! Thanks to Luke stepping up to the plate and made me very happy woot woot for Luke ! I would recommend Alphorn to all!!
So alittle bit of of not such good start but it totally worked out for the better! Thanks to Luke stepping up to the plate and made me very happy woot woot for Luke ! I would recommend Alphorn to all!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kerry, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
You guys rock and shout out Jacob for making it a smooth and easy experience.
You guys rock and shout out Jacob for making it a smooth and easy experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly service, smiles everywhere, would recommend over again to friends and would make the trip from Dubuque to buy again myself.
Friendly service, smiles everywhere, would recommend over again to friends and would make the trip from Dubuque to buy again myself.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mike, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Fantastic service working with Jake and Eric! Appreciate your professionalism and fast service! Thanks much!
Fantastic service working with Jake and Eric! Appreciate your professionalism and fast service! Thanks much!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Alphorn Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service/Service was amazing- great customer service. Jake did an amazing job taking us through the entire process. Eric was very helpful as well. The entire Alphorn Team was great and I would recommend anyone to give them a call if looking for a vehicle.
Service/Service was amazing- great customer service. Jake did an amazing job taking us through the entire process. Eric was very helpful as well. The entire Alphorn Team was great and I would recommend anyone to give them a call if looking for a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Alphorn Ford! We are always more than happy to assist you if anything else comes up. Take care!