Reviews
When the sales manager was to contact me after agreeing
When the sales manager was to contact me after agreeing on the purchase price with the sales person, Amy-I never heard from anyone. Taylor assisted with questions I had with the paperwork sent to sign. When I was told ALL paperwork would be sent with the driver who was delivering the van-nothing was sent with him. The sales manager told him there was no paperwork to come with the van. Taylor sent the title via mail being it was not delivered with the van. I never spoke to a sales manager! Would not recommend this dealership to anyone. I don't have a clue who Kevin Hoyt is as I never spoke to a man with this business.
When the sales manager was to contact me after agreeing
When the sales manager was to contact me after agreeing on the purchase price with the sales person, Amy-I never heard from anyone. Taylor assisted with questions I had with the paperwork sent to sign. When I was told ALL paperwork would be sent with the driver who was delivering the van-nothing was sent with him. The sales manager told him there was no paperwork to come with the van. Taylor sent the title via mail being it was not delivered with the van. I never spoke to a sales manager! Would not recommend this dealership to anyone. I don't have a clue who Kevin Hoyt is as I never spoke to a man with this business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
They valued me as a client and made sure I was satisfied.
They valued me as a client and made sure I was satisfied. They made me feel valued and want me to return as a customer. I feel like I made the right decision.
They valued me as a client and made sure I was satisfied.
They valued me as a client and made sure I was satisfied. They made me feel valued and want me to return as a customer. I feel like I made the right decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are all very nice and polite.
They are all very nice and polite. They help out if they can. I would like to thank them all for their help
They are all very nice and polite.
They are all very nice and polite. They help out if they can. I would like to thank them all for their help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
They did a wonderful job on my new truck , fast and
They did a wonderful job on my new truck , fast and inexpensive. Thank you Alphorn.
They did a wonderful job on my new truck , fast and
They did a wonderful job on my new truck , fast and inexpensive. Thank you Alphorn.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are vey accommodating with my hectic work schedule.
They are vey accommodating with my hectic work schedule. They fit me into the schedule, pick up and drop off my car.. Great service!
They are vey accommodating with my hectic work schedule.
They are vey accommodating with my hectic work schedule. They fit me into the schedule, pick up and drop off my car.. Great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was excellent!
Service was excellent! Scheduling the appointment was easy and they were right on time to pick it up.
Service was excellent!
Service was excellent! Scheduling the appointment was easy and they were right on time to pick it up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We just thank you for the great service we received for
We just thank you for the great service we received for our tires. The service and parts department did fantastic and were very kind to us. Thank you for being a great dealership! Look forward to seeing you again
We just thank you for the great service we received for
We just thank you for the great service we received for our tires. The service and parts department did fantastic and were very kind to us. Thank you for being a great dealership! Look forward to seeing you again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alphorn Ford does a good job with the actual oil change,
Alphorn Ford does a good job with the actual oil change, but this last visit took almost 3 hours from my set appointment time to the time it took for them to finish the oil change.
Alphorn Ford does a good job with the actual oil change,
Alphorn Ford does a good job with the actual oil change, but this last visit took almost 3 hours from my set appointment time to the time it took for them to finish the oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
The dealership was wonderful.
The dealership was wonderful. They listened to what I wanted and found the car that I wanted.
The dealership was wonderful.
The dealership was wonderful. They listened to what I wanted and found the car that I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were ready for vehicle at scheduled time, and work
They were ready for vehicle at scheduled time, and work was completed ahead of estimated time !!
They were ready for vehicle at scheduled time, and work
They were ready for vehicle at scheduled time, and work was completed ahead of estimated time !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair