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Alphorn Ford

(76 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–5:00pm
Wednesday 8:00am–8:00pm 7:00am–5:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed

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New (608) 336-3047 (608) 336-3047
Used (608) 336-3049 (608) 336-3049
Service (608) 336-3048 (608) 336-3048

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About our dealership

This seller has been on Cars.com since July 2021.
Welcome to Alphorn Ford-Lincoln! Located in Monroe WI Alphorn Ford-Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Alphorn Ford-Lincoln a good one ? for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you?ve come to the right place.
You've Come to the Right Place

Service center

Phone number (608) 336-3048

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(76 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alphorn Ford from DealerRater.

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We had an outstanding experience at Alphorn Ford in Monroe, WI. From the moment we walked in, the customer service was excellent — friendly, professional, and completely no-pressure. The team really listened to our concerns and what we were looking for, instead of trying to steer us into something that didn’t fit our needs. The entire process was smooth and efficient — we were in and out and purchased our vehicle within just a few hours. They offered the absolute best price we found on a brand new Expedition, and we did our homework before buying. What really set this dealership apart was the product knowledge and transparency. Oliver, our sales representative, was exceptional. He was extremely knowledgeable about the vehicle and clearly understood the features inside and out. We had visited another Ford dealership in Janesville beforehand, and the salesperson there provided incorrect and incomplete information. Oliver, on the other hand, was able to clearly explain and demonstrate features they couldn’t — which gave us a lot of confidence in our purchase decision. Between the vehicle, the price, and the top-notch service, we couldn’t be more pleased. If you’re looking to purchase a vehicle, you truly can’t go wrong with Alphorn Ford.

We had an outstanding experience at Alphorn Ford in Monroe, WI. From the moment we walked in, the customer service was excellent — friendly, professional, and completely no-pressure. The team really listened to our concerns and what we were looking for, instead of trying to steer us into something that didn’t fit our needs. The entire process was smooth and efficient — we were in and out and purchased our vehicle within just a few hours. They offered the absolute best price we found on a brand new Expedition, and we did our homework before buying. What really set this dealership apart was the product knowledge and transparency. Oliver, our sales representative, was exceptional. He was extremely knowledgeable about the vehicle and clearly understood the features inside and out. We had visited another Ford dealership in Janesville beforehand, and the salesperson there provided incorrect and incomplete information. Oliver, on the other hand, was able to clearly explain and demonstrate features they couldn’t — which gave us a lot of confidence in our purchase decision. Between the vehicle, the price, and the top-notch service, we couldn’t be more pleased. If you’re looking to purchase a vehicle, you truly can’t go wrong with Alphorn Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service and very accommodating. Service department got me in and out at a reasonable price.

Excellent customer service and very accommodating. Service department got me in and out at a reasonable price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I didnt make it in. Im sorry to say that.please call me when you can.

I didnt make it in. Im sorry to say that.please call me when you can.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I would like to take the time to Thank Alphorn Ford for a Wonderful experience. The sales person Ken was very personable, and a joy to work with. Dustin in finance also made my purchase very easy. I purchased a Ford Escape and I am loving it. Thank you Alphorn Ford. I will definitely use you in the future. Your Staff is all Exceptional, Friendly, Personable and easy to deal with. Many Thanks. Cathy, from Oregon WI

I would like to take the time to Thank Alphorn Ford for a Wonderful experience. The sales person Ken was very personable, and a joy to work with. Dustin in finance also made my purchase very easy. I purchased a Ford Escape and I am loving it. Thank you Alphorn Ford. I will definitely use you in the future. Your Staff is all Exceptional, Friendly, Personable and easy to deal with. Many Thanks. Cathy, from Oregon WI

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very nice dealership, we looked at and bought a used Ford Ranger. We go back in 2 weeks to get it undercoated. We finished the purchase and drove it home. No trade in, bought it outright.

Very nice dealership, we looked at and bought a used Ford Ranger. We go back in 2 weeks to get it undercoated. We finished the purchase and drove it home. No trade in, bought it outright.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, thank you for taking the time to leave a review for us at Alphorn Ford. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

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So alittle bit of of not such good start but it totally worked out for the better! Thanks to Luke stepping up to the plate and made me very happy woot woot for Luke ! I would recommend Alphorn to all!!

So alittle bit of of not such good start but it totally worked out for the better! Thanks to Luke stepping up to the plate and made me very happy woot woot for Luke ! I would recommend Alphorn to all!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kerry, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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You guys rock and shout out Jacob for making it a smooth and easy experience.

You guys rock and shout out Jacob for making it a smooth and easy experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Friendly service, smiles everywhere, would recommend over again to friends and would make the trip from Dubuque to buy again myself.

Friendly service, smiles everywhere, would recommend over again to friends and would make the trip from Dubuque to buy again myself.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mike, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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Fantastic service working with Jake and Eric! Appreciate your professionalism and fast service! Thanks much!

Fantastic service working with Jake and Eric! Appreciate your professionalism and fast service! Thanks much!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Alphorn Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Service/Service was amazing- great customer service. Jake did an amazing job taking us through the entire process. Eric was very helpful as well. The entire Alphorn Team was great and I would recommend anyone to give them a call if looking for a vehicle.

Service/Service was amazing- great customer service. Jake did an amazing job taking us through the entire process. Eric was very helpful as well. The entire Alphorn Team was great and I would recommend anyone to give them a call if looking for a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Alphorn Ford! We are always more than happy to assist you if anything else comes up. Take care!

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