Reviews
Wish there were an option for less than 1 star!
Wish there were an option for less than 1 star! Ryan, the “salesman” does not answer or even return calls! The entire thing lace is unprofessional!! Horrible experience! And I am on the hook for a $2300 warranty I never wanted! I will never return to that dealership and will never recommend!!
Wish there were an option for less than 1 star!
Wish there were an option for less than 1 star! Ryan, the “salesman” does not answer or even return calls! The entire thing lace is unprofessional!! Horrible experience! And I am on the hook for a $2300 warranty I never wanted! I will never return to that dealership and will never recommend!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They are always easy to deal with when making
They are always easy to deal with when making appointments or scheduling service work. The pick up and return of the vehicle is such a convenience factor for us.
They are always easy to deal with when making
They are always easy to deal with when making appointments or scheduling service work. The pick up and return of the vehicle is such a convenience factor for us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was sold a Lincoln with locking security wheels.
Was sold a Lincoln with locking security wheels. Needed to have the locking nuts removed and replaced with standard. Had an active leak due to a pucture and when I went on Monday, Service said they couldnt get me in until Saturday. I drove back to Illinois and got it done immediately at Freeport Ford for less than Alphorn quoted. Truthfully, we were very happy with our Lincoln purchase with Ryan Alexander at Alphorn, but will likely purchase our next truck from Bryden or Freeport Ford because the service department isnt as good. If cant help with a 15 minute job due to staffing and offer me days out, I feel more secure using another dealership for service.
Was sold a Lincoln with locking security wheels.
Was sold a Lincoln with locking security wheels. Needed to have the locking nuts removed and replaced with standard. Had an active leak due to a pucture and when I went on Monday, Service said they couldnt get me in until Saturday. I drove back to Illinois and got it done immediately at Freeport Ford for less than Alphorn quoted. Truthfully, we were very happy with our Lincoln purchase with Ryan Alexander at Alphorn, but will likely purchase our next truck from Bryden or Freeport Ford because the service department isnt as good. If cant help with a 15 minute job due to staffing and offer me days out, I feel more secure using another dealership for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
You're sales person did his very best to get me into a
You're sales person did his very best to get me into a really nice vehicle above an beyond.and had the utmost respect for my feelings about it.he did an awsome job I would hope that all your sales people are that good. Thank you I am very pleased with my new car.
You're sales person did his very best to get me into a
You're sales person did his very best to get me into a really nice vehicle above an beyond.and had the utmost respect for my feelings about it.he did an awsome job I would hope that all your sales people are that good. Thank you I am very pleased with my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a great experience.
It was a great experience. My husband and I each bought vehicles from Amy within two weeks. Amy is super friendly and was great to work with!
It was a great experience.
It was a great experience. My husband and I each bought vehicles from Amy within two weeks. Amy is super friendly and was great to work with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We came in for a specific used car that we saw online.
We came in for a specific used car that we saw online. After test driving it and finding g that it wasn’t quite what we had in mind, Oliver did a great job of directing us to another option that we liked better and that kept us in budget. Very satisfied!
We came in for a specific used car that we saw online.
We came in for a specific used car that we saw online. After test driving it and finding g that it wasn’t quite what we had in mind, Oliver did a great job of directing us to another option that we liked better and that kept us in budget. Very satisfied!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Test drove a vehicle loved and we purchased the same day
Test drove a vehicle loved and we purchased the same day thank you Ryan Alexander
Test drove a vehicle loved and we purchased the same day
Test drove a vehicle loved and we purchased the same day thank you Ryan Alexander
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people and excellent employees.
Great people and excellent employees. Service was done in a timely manner. Also the waiting area is very comfortable.
Great people and excellent employees.
Great people and excellent employees. Service was done in a timely manner. Also the waiting area is very comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alpine Ford is the best dealership we have ever dealt
Alpine Ford is the best dealership we have ever dealt with. They’re super knowledgeable, kind, accommodating, and they were super hard to get us into our vehicles that we wanted.
Alpine Ford is the best dealership we have ever dealt
Alpine Ford is the best dealership we have ever dealt with. They’re super knowledgeable, kind, accommodating, and they were super hard to get us into our vehicles that we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great job.
Great job. Communicate do a good job did a great job on the service being dine.
Great job.
Great job. Communicate do a good job did a great job on the service being dine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair