Reviews
Write a reviewStraightforward, no BS experience.
Jesse at Dovi was great. He was informative, responsive to questions, no sales pressure tactics, and stuck with me during a long delay on my new truck order. If you want a simple, straight forward experience, no BS, no hidden finance department tricks, Dovi checks all the boxes.
Straightforward, no BS experience.
Jesse at Dovi was great. He was informative, responsive to questions, no sales pressure tactics, and stuck with me during a long delay on my new truck order. If you want a simple, straight forward experience, no BS, no hidden finance department tricks, Dovi checks all the boxes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Horrible
First time I dealt with them horrible experience was never going back. But decided to give them something easy like a part..failed at that as well
Horrible
First time I dealt with them horrible experience was never going back. But decided to give them something easy like a part..failed at that as well
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great overall experience
It was a great experience purchasing a car from Dovi Ford, I found the car searching through their inventory, made an appointment to looked at it and purchased it later that day. Although the car developed multiple issues they worked with me to get them fixed even though I lived 1 1/2 hours away from this particular dealership. Their service department is top-notch and were able to solve the problems that the car had even though another dealership was not able to.
Great overall experience
It was a great experience purchasing a car from Dovi Ford, I found the car searching through their inventory, made an appointment to looked at it and purchased it later that day. Although the car developed multiple issues they worked with me to get them fixed even though I lived 1 1/2 hours away from this particular dealership. Their service department is top-notch and were able to solve the problems that the car had even though another dealership was not able to.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ford , my dealer
Kind and professional . Everyone made me feel like part of the FORD family.
Ford , my dealer
Kind and professional . Everyone made me feel like part of the FORD family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 Ford F150
Excellent all around deal. Very helpful with paperwork and explaining every step in the process. Very willing to work with my needs and timelines. I would definitely recommend the dealership to anyone interested in buying a new car or truck.
2017 Ford F150
Excellent all around deal. Very helpful with paperwork and explaining every step in the process. Very willing to work with my needs and timelines. I would definitely recommend the dealership to anyone interested in buying a new car or truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ford Escape
I love the way they take care of their customers. No pressure to buy just explain and show.
Ford Escape
I love the way they take care of their customers. No pressure to buy just explain and show.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford F150
This is the 4th vehicle I have purchased at Dovi Motors in Cortland, NY, three trucks and one SUV. When it comes time to replace either our truck or SUV, this is where we'd start, whether we're looking at buying new or used. Also we have our vehicles serviced at Dovi. The staff is personable. We're made to feel welcome.
Ford F150
This is the 4th vehicle I have purchased at Dovi Motors in Cortland, NY, three trucks and one SUV. When it comes time to replace either our truck or SUV, this is where we'd start, whether we're looking at buying new or used. Also we have our vehicles serviced at Dovi. The staff is personable. We're made to feel welcome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I traveled 216 miles from NYC to buy car from D.Mo
Dovi Motors had my dream car: Ford Fiesta S Hatchback White Automatic already produced stocked in its inventory (they have a great taste for car customizations), and the price of the car was $778.76 cheaper (including registration & tax) than purchasing it from Koeppel Ford or any other dealerships around Manhattan. Car was brand new and was in a ideal shape; I was so happy when I saw my car for the first time in such a perfect condition with only 8 miles on it. Jesse and his cousin were extremely nice, and Jesse kindly and professionally explained every question I had for the car features, maintaining the car, and other general questions. Jesse and I talked for over an hour, and I learned so much from him because I am buying my first car and I am going to be moving to California with this car (complicate things). Even before we met, we exchanged phone calls and Emails so they can let me take the car right away when I came in person. Jesse was extremely nice, gave me an ideal new car, did all the paper work for me, and gave me the cheapest price for the car upfront (I didn't even have to negotiate at all because no other dealership could beat this price which was $778.76 cheaper). I woke up 4am today and took a greyhound bus to Cortland, NY from NYC (216+ miles) and brought my car to my home, and every single second of today was so worth it and I cannot be more happy with my purchase. It is definitely worth buying cars from Jesse here than buying it else where from other dealerships. Jesse and his team are extremely kind, take extreme care for their cars, are extremely knowledgeable and offer cheapest car price. IT IS WORTH TRAVELING TO BUY CARS FROM HERE.
I traveled 216 miles from NYC to buy car from D.Mo
Dovi Motors had my dream car: Ford Fiesta S Hatchback White Automatic already produced stocked in its inventory (they have a great taste for car customizations), and the price of the car was $778.76 cheaper (including registration & tax) than purchasing it from Koeppel Ford or any other dealerships around Manhattan. Car was brand new and was in a ideal shape; I was so happy when I saw my car for the first time in such a perfect condition with only 8 miles on it. Jesse and his cousin were extremely nice, and Jesse kindly and professionally explained every question I had for the car features, maintaining the car, and other general questions. Jesse and I talked for over an hour, and I learned so much from him because I am buying my first car and I am going to be moving to California with this car (complicate things). Even before we met, we exchanged phone calls and Emails so they can let me take the car right away when I came in person. Jesse was extremely nice, gave me an ideal new car, did all the paper work for me, and gave me the cheapest price for the car upfront (I didn't even have to negotiate at all because no other dealership could beat this price which was $778.76 cheaper). I woke up 4am today and took a greyhound bus to Cortland, NY from NYC (216+ miles) and brought my car to my home, and every single second of today was so worth it and I cannot be more happy with my purchase. It is definitely worth buying cars from Jesse here than buying it else where from other dealerships. Jesse and his team are extremely kind, take extreme care for their cars, are extremely knowledgeable and offer cheapest car price. IT IS WORTH TRAVELING TO BUY CARS FROM HERE.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Smooth,straight forward purchase process
I have purchased several new vehicles over the years and this was the best experience I have had at a dealership. Salesman talked with me about option without applying pressure on the decision. Great experience. Stress free process
Smooth,straight forward purchase process
I have purchased several new vehicles over the years and this was the best experience I have had at a dealership. Salesman talked with me about option without applying pressure on the decision. Great experience. Stress free process
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great New Vehicle!
I had a excellent experiencing recently purchasing my 2018 Ford Explorer at Dovi Motors in Cortland, NY. The interacting was relatively stress-free and I received a fair deal for my trade-in.
Great New Vehicle!
I had a excellent experiencing recently purchasing my 2018 Ford Explorer at Dovi Motors in Cortland, NY. The interacting was relatively stress-free and I received a fair deal for my trade-in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase