Burtness Chevrolet, Inc.

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(29 reviews)
Visit Burtness Chevrolet, Inc.
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Service Sales
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:30am–3:00pm 8:30am–3:00pm
Sunday Closed Closed
New (877) 755-6453 (877) 755-6453
Used (877) 659-1413 (877) 659-1413
Service (877) 659-7921 (877) 659-7921


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About our dealership

This seller has been on Cars.com since November 2021.
The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started. The staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago. It's been said that at Burtness Chevrolet "you walk in a customer and walk out a friend."

We are taking all measures to ensure your safety. We sanitize every vehicle after each interaction spacing out appointments and limiting to only necessary people in the dealership.
When the products are similar the dealer makes the difference!

Service center

Phone number (877) 659-7921

Service hours



(29 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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Burtness Cheverlot

Burtness, although a very nice facility lacks quality personnel. I having my vehicle repaired for internal damages. The body shop seemed to be knowledgeable, however the service associate was lacking in the knowledge and explanation of work being done to my car. Was given a date my vehicle would be done, and was a month over that date.

Dealer response

-Thank you for taking the time to leave us a review. We see that you mention you were dealing with our Body Shop. We would like to get a- little more clarification about your visit as wee do not have a Body Shop on site. Please give Brian Bowditch a call at 608-879-2973


NO to buying used here

Sent my brother there because I had heard good things about them, he is 72 probably his last vehicle, they sold him a trade in Fors Mercury Sable which had the check engine light come on less than a month later, they changed spark plugs and 2 days later it came on again, this time they refused to fix it and my brother had to take it elsewhere, don’t buy a used vehicle here or you will be on your own

Dealer response

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Burtness Chevrolet. Please ask for Brian Bowditch 608-879-2973


Dan Honold - President Bank of Milton

I have always received top notch service from Burtness Chevrolet!


The service center cannot be trusted!

I purchased my 2019 Blazer last year August. I have been in for service repairs at least eight times since my purchase for things that didn’t work correctly on the vehicle brand new. Just to give you an example of the customer service you receive from the service center. The last three visits were all for the same reason and I still don’t have the correct parts installed. First they didn’t order the correct ones, second time they didn’t have them painted when they called and had me come in. Now this last time they told me the parts were in and painted. Get a call mid afternoon saying they didn’t have them painted correctly. My husband the mechanic calls and come to find out they lied to us and never had mirrors ordered and painted for me. Just the parts to try to put in my original mirror frames. Guess what?!?! The mirrors didn’t fit in my frames. So they not only have continuously waisted my time, money and miles. They lied to me numerous times. I don’t trust this dealership! They are Sneaky and have the absolute worst customer service!


Love my truck

Gave a great on my truck let me know that a another person who was interested back out and it was still available. Would gladly deal with them again


Thank you Marc Webb!!! We love our truck!

Thank you Marc Webb for the excellent customer service. You made truck shopping enjoyable! We love our truck and will recommend Burtness to all our friends! We drove 3 hours to get here and it was totally worth it!


We are returning customers

all around awesome with their sales and their service



Notning special occurred. I wasn't treated as thoug I was a valued customer. Or as a non valued customer. Seemed like I was just another oil change. I purchased this truck mainly because I know Brian. I expected the customer sefvice, after the sale, to be better than the dealer I last dealt with. Not feeling its much better.


Burtness Chevrolet

They always take care of my request and notify me of things to watch.


Burtness Chevrolet

Excellent caring service .Very Honest with costumers . Very efficient and quick with responses

Read all 29 reviews