Reviews
Write a reviewBurtness Cheverlot
Burtness, although a very nice facility lacks quality personnel. I having my vehicle repaired for internal damages. The body shop seemed to be knowledgeable, however the service associate was lacking in the knowledge and explanation of work being done to my car. Was given a date my vehicle would be done, and was a month over that date.
-Thank you for taking the time to leave us a review. We see that you mention you were dealing with our Body Shop. We would like to get a- little more clarification about your visit as wee do not have a Body Shop on site. Please give Brian Bowditch a call at 608-879-2973
NO to buying used here
Sent my brother there because I had heard good things about them, he is 72 probably his last vehicle, they sold him a trade in Fors Mercury Sable which had the check engine light come on less than a month later, they changed spark plugs and 2 days later it came on again, this time they refused to fix it and my brother had to take it elsewhere, don’t buy a used vehicle here or you will be on your own
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Burtness Chevrolet. Please ask for Brian Bowditch 608-879-2973
Dan Honold - President Bank of Milton
I have always received top notch service from Burtness Chevrolet!
The service center cannot be trusted!
I purchased my 2019 Blazer last year August. I have been in for service repairs at least eight times since my purchase for things that didn’t work correctly on the vehicle brand new. Just to give you an example of the customer service you receive from the service center. The last three visits were all for the same reason and I still don’t have the correct parts installed. First they didn’t order the correct ones, second time they didn’t have them painted when they called and had me come in. Now this last time they told me the parts were in and painted. Get a call mid afternoon saying they didn’t have them painted correctly. My husband the mechanic calls and come to find out they lied to us and never had mirrors ordered and painted for me. Just the parts to try to put in my original mirror frames. Guess what?!?! The mirrors didn’t fit in my frames. So they not only have continuously waisted my time, money and miles. They lied to me numerous times. I don’t trust this dealership! They are Sneaky and have the absolute worst customer service!
Love my truck
Gave a great on my truck let me know that a another person who was interested back out and it was still available. Would gladly deal with them again
Thank you Marc Webb!!! We love our truck!
Thank you Marc Webb for the excellent customer service. You made truck shopping enjoyable! We love our truck and will recommend Burtness to all our friends! We drove 3 hours to get here and it was totally worth it!
tommy5e@yahoo.com
Notning special occurred. I wasn't treated as thoug I was a valued customer. Or as a non valued customer. Seemed like I was just another oil change. I purchased this truck mainly because I know Brian. I expected the customer sefvice, after the sale, to be better than the dealer I last dealt with. Not feeling its much better.
Burtness Chevrolet
They always take care of my request and notify me of things to watch.
Burtness Chevrolet
Excellent caring service .Very Honest with costumers . Very efficient and quick with responses