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Burtness Chevrolet

(766 reviews)
Visit Burtness Chevrolet
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:30am–3:00pm 8:30am–12:00pm
Sunday Closed Closed
2025 state dealer award
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2025 state dealer award
2026 consumer dealer award 2025 consumer dealer award

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New (877) 755-6453 (877) 755-6453
Used (877) 659-1413 (877) 659-1413
Service (877) 659-7921 (877) 659-7921

Inventory

See all 210 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2021.
The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started. The staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago. It's been said that at Burtness Chevrolet "you walk in a customer and walk out a friend."

Call us for a personalized video on your ideal car and let us know how we can make this easy for you.
When the products are similar the dealer makes the difference!

Service center

Phone number (877) 659-7921

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(766 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burtness Chevrolet from DealerRater.

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Had a warranty fix and I didn't make it until closer to closing and someone stayed while he was off the clock to get my tire and rim off and the spare put on. Same with when I got the new rim back. They very easily Could have made me come back the next day but the mechanics and the service desk worker (girl) made it happen!

Had a warranty fix and I didn't make it until closer to closing and someone stayed while he was off the clock to get my tire and rim off and the spare put on. Same with when I got the new rim back. They very easily Could have made me come back the next day but the mechanics and the service desk worker (girl) made it happen!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They were quick and courteous and friendly. The whole experience there was very pleasant. I would recommend them and will come back again

They were quick and courteous and friendly. The whole experience there was very pleasant. I would recommend them and will come back again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great interaction w/ both james & mark. Purchased a new 26 equinox in dec of 25. Just purchased a used ford pickup from them. Will reccomend burtneto others.

Great interaction w/ both james & mark. Purchased a new 26 equinox in dec of 25. Just purchased a used ford pickup from them. Will reccomend burtneto others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Excellent service, great communication & lasting relationships We won't go anywhere else! Great community supporters

Excellent service, great communication & lasting relationships We won't go anywhere else! Great community supporters

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Need to communicate better. Sounds like everyone isn't on same page and wish communication happened before charges like discussed when making appointment. Also should be discussed about diagnostic fee. I didn't find out how much the diagnostic fee was until my car was finished. Communication goes a long way and I could have said to wait if it was going to cost so much instead of taking food off the table. The guy I dropped off to barely paid attention, and didn't communicate much with me. I had to ask where loaner car was even at too.

Need to communicate better. Sounds like everyone isn't on same page and wish communication happened before charges like discussed when making appointment. Also should be discussed about diagnostic fee. I didn't find out how much the diagnostic fee was until my car was finished. Communication goes a long way and I could have said to wait if it was going to cost so much instead of taking food off the table. The guy I dropped off to barely paid attention, and didn't communicate much with me. I had to ask where loaner car was even at too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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best dealer I have ever worked with would recommend this dealer to every one always come here for service and sales

best dealer I have ever worked with would recommend this dealer to every one always come here for service and sales

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone was very helpful and professional. No uncomfortable sales pitch or pressure. Very nice and clean dealership which was nice. Jared was great and very knowledgeable. Will recommend this dealership to all!

Everyone was very helpful and professional. No uncomfortable sales pitch or pressure. Very nice and clean dealership which was nice. Jared was great and very knowledgeable. Will recommend this dealership to all!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Not new to Chevy or the area but was looking for a place with better service. Appointment was easy to make. I was greeted by name when I drove in. Service was timely. I had a few quotes for other repairs that were very reasonable and much less than the other dealer I worked with. I had interest in a new vehicle and was helped immediately and treated well. I'm buying a truck tomorrow and will be a customer as long as this service keeps up.

Not new to Chevy or the area but was looking for a place with better service. Appointment was easy to make. I was greeted by name when I drove in. Service was timely. I had a few quotes for other repairs that were very reasonable and much less than the other dealer I worked with. I had interest in a new vehicle and was helped immediately and treated well. I'm buying a truck tomorrow and will be a customer as long as this service keeps up.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had an airbag recall notice. I got there early, they got m right in, and 30 minutes later I was on the road!

I had an airbag recall notice. I got there early, they got m right in, and 30 minutes later I was on the road!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Attention to detail. Go over and beyond for service A dealership and people I can trust!

Attention to detail. Go over and beyond for service A dealership and people I can trust!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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