Reviews
Great as always Have purchased many vehicles from Burtness and I have new had a complaint. Jared went out up and above to make me happy.
Great as always Have purchased many vehicles from Burtness and I have new had a complaint. Jared went out up and above to make me happy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything went smooth great people to work with will always buy my vehicles here. Very professional, courteous, and definitely go out of their way to make you a satisfied customer.
Everything went smooth great people to work with will always buy my vehicles here. Very professional, courteous, and definitely go out of their way to make you a satisfied customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Professional in dealings. Vehicle was as described. Paper work was done efficiently. Free transfer was a plus.
Professional in dealings. Vehicle was as described. Paper work was done efficiently. Free transfer was a plus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I have used them since 2018. Very pleased with the dealership. Family owned which I like.
I have used them since 2018. Very pleased with the dealership. Family owned which I like.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They were fast and easy to work with! I love my new SUV and will recommend to others!
They were fast and easy to work with! I love my new SUV and will recommend to others!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Every one was great to work with they were straight forward with everything I wanted to know and friendly I will go back there again
Every one was great to work with they were straight forward with everything I wanted to know and friendly I will go back there again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had a very good experience buying a new truck from James Lee in August 2026. I had a price in mid for my truck and for the amount I would have to pay and both of those goals were met. Everyone was very friendly and pleasant to work with. I would highly recommend this dealership to my other friends as well.
I had a very good experience buying a new truck from James Lee in August 2026. I had a price in mid for my truck and for the amount I would have to pay and both of those goals were met. Everyone was very friendly and pleasant to work with. I would highly recommend this dealership to my other friends as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very efficient service. They did what they said they were going to do. Cass went above and beyond for me. She was honest, friendly, and thorough with her explanations. She was the reason I scheduled a follow up appointment.
Very efficient service. They did what they said they were going to do. Cass went above and beyond for me. She was honest, friendly, and thorough with her explanations. She was the reason I scheduled a follow up appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They did what is asked them to do and didn't try to push unwanted service.
They did what is asked them to do and didn't try to push unwanted service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had service work done on my vehicle. It was a good experience at that dealership. I'm going back for my next vehicle there
Had service work done on my vehicle. It was a good experience at that dealership. I'm going back for my next vehicle there
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair