Reviews
The communication at this dealership was great. They explain everything in great detail. Easy to schedule as well
The communication at this dealership was great. They explain everything in great detail. Easy to schedule as well
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience has most always been great with the work by the technicians at Burtness.
My experience has most always been great with the work by the technicians at Burtness.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very smooth buying process. Absolutely no pressure to buy a vehicle. I worked with Jared D. and he was awesome to work with. I feel he went well above and beyond to get me a truck. I will definitely be back when it’s time to look for a new vehicle.
Very smooth buying process. Absolutely no pressure to buy a vehicle. I worked with Jared D. and he was awesome to work with. I feel he went well above and beyond to get me a truck. I will definitely be back when it’s time to look for a new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Overall my experience was great. Much quicker than I expected. The only drawback was my loan ended up shorting the Minnesota dmv and I had to go to them myself to pay the rest they were owed and found out that I was required to get new plates. I had been driving illegally from the time I bought the new vehicle because Minnesota does not allow the plates to be transferred. Scott and Mark were both very professional and easy to work with.
Overall my experience was great. Much quicker than I expected. The only drawback was my loan ended up shorting the Minnesota dmv and I had to go to them myself to pay the rest they were owed and found out that I was required to get new plates. I had been driving illegally from the time I bought the new vehicle because Minnesota does not allow the plates to be transferred. Scott and Mark were both very professional and easy to work with.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Everything they said they would do they did. Went smooth The service and the loaner truck was great
Everything they said they would do they did. Went smooth The service and the loaner truck was great
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- Buying process
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy with the service Burtness did on our pickup. They resolved our problem in a very timely manner. We truly appreciate that.
We are very happy with the service Burtness did on our pickup. They resolved our problem in a very timely manner. We truly appreciate that.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and friendly people as usual! Great service, friendly people and very convenient pick up service as usual
Great service and friendly people as usual! Great service, friendly people and very convenient pick up service as usual
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was greeted promptly upon arrival. Service on my vehicle was done in a timely manner & I was informed on issues that needed attention.
I was greeted promptly upon arrival. Service on my vehicle was done in a timely manner & I was informed on issues that needed attention.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great communication, quick service, and fair pricing! Amazing experience. This is the kind of service all companies should emulate!
Great communication, quick service, and fair pricing! Amazing experience. This is the kind of service all companies should emulate!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great as always Have purchased many vehicles from Burtness and I have new had a complaint. Jared went out up and above to make me happy.
Great as always Have purchased many vehicles from Burtness and I have new had a complaint. Jared went out up and above to make me happy.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair