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Burtness Chevrolet

(868 reviews)
Visit Burtness Chevrolet
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:30am–3:00pm 8:30am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award
2026 consumer dealer award 2025 consumer dealer award

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New (877) 755-6453 (877) 755-6453
Used (877) 659-1413 (877) 659-1413
Service (877) 659-7921 (877) 659-7921

Inventory

See all 267 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2021.
The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started. The staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago. It's been said that at Burtness Chevrolet "you walk in a customer and walk out a friend."

Call us for a personalized video on your ideal car and let us know how we can make this easy for you.
When the products are similar the dealer makes the difference!

Service center

Phone number (877) 659-7921

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(868 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burtness Chevrolet from DealerRater.

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Told them not to wash my car because it just got out of the shop from getting painted and what do you know they washed it trying to mess a 7000 paint job up

Told them not to wash my car because it just got out of the shop from getting painted and what do you know they washed it trying to mess a 7000 paint job up

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Salesman was great, Dealer is great. Salesman was great, did everything I needed. Including letting me use his truck when we added some accessories. It's an overall great dealer.

Salesman was great, Dealer is great. Salesman was great, did everything I needed. Including letting me use his truck when we added some accessories. It's an overall great dealer.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Will be glad when regular door is fixed. Always feel comfortable with Burtness being an older handicapped woman. Feel very

Will be glad when regular door is fixed. Always feel comfortable with Burtness being an older handicapped woman. Feel very

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They explained exactly what they needed to do and how it affected my car. Very prompt service. Thanks for the car wash. It's the little touches like that, that matter to a handicapped person.

They explained exactly what they needed to do and how it affected my car. Very prompt service. Thanks for the car wash. It's the little touches like that, that matter to a handicapped person.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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All was fine and went as expected. When vehicle was done we paid and were given the paperwork. No one went through paperwork with my wife or said there were any issue. Then, when she gave them to me there was a red picture of front end and said needs alignment. It would be nice if the folks would have mentioned and explained the issues and maybe even made an appointment to do alignment.

All was fine and went as expected. When vehicle was done we paid and were given the paperwork. No one went through paperwork with my wife or said there were any issue. Then, when she gave them to me there was a red picture of front end and said needs alignment. It would be nice if the folks would have mentioned and explained the issues and maybe even made an appointment to do alignment.

Rating breakdown (out of 5):
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Buying process
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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Orfordville Dealership - when setting up appointment with service dept, he stated cost would be $100. Had to call back on day of service to verify my first oil change was free. -shuttle driver in the morning was great - Shuttle driver in afternoon arrived at front door, barely spoke to me, handed me papers and walked away . -found my front license plate was bent on left side all the way forward see attached pic after bending back ..

Orfordville Dealership - when setting up appointment with service dept, he stated cost would be $100. Had to call back on day of service to verify my first oil change was free. -shuttle driver in the morning was great - Shuttle driver in afternoon arrived at front door, barely spoke to me, handed me papers and walked away . -found my front license plate was bent on left side all the way forward see attached pic after bending back ..

Rating breakdown (out of 5):
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Overall facilities
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Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Anna was Friendly, experienced, patient, knowledgeable, kind, communicative, personable, outgoing, and accessible. We will be going back to her in the future as well as my in-laws

Anna was Friendly, experienced, patient, knowledgeable, kind, communicative, personable, outgoing, and accessible. We will be going back to her in the future as well as my in-laws

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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All sevice issues were resolved efficiently. Service appointment was completed quickly. Staff was courteous and knowledgeable.

All sevice issues were resolved efficiently. Service appointment was completed quickly. Staff was courteous and knowledgeable.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent and professional Attention to detail and appropriately priced Reliable, honest, affordable and courteous Cool

Excellent and professional Attention to detail and appropriately priced Reliable, honest, affordable and courteous Cool

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent and professional Attention to detail and appropriately priced Reliable, honest, affordable and courteous Cool

Excellent and professional Attention to detail and appropriately priced Reliable, honest, affordable and courteous Cool

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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