Cueter Chrysler Jeep Dodge RAM

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Reviews

4.8
Average based on 54 reviews.
  • NEW GUY BLAKE DAUGHERTY - TIRELESS & TRUTHFUL

    I've had a few less than savory experiences buying cars over my 30 years of owning them, but Blake Daugherty at Cueter in Ypsilanti, Michigan is w...

    Dealer Response

    Cathy, thank you for your kind words! We are so glad to hear that you had a good experience with Blake and that you were able to find a car you lo...


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    I've had a few less than savory experiences buying cars over my 30 years of owning them, but Blake Daugherty at Cueter in Ypsilanti, Michigan is worth working with if you are in the market for Dodge, Jeep, or Chrysler. He walked outside and talked to us even though we were there after store hours and swore an honest and truthful selection and negotiation process and he delivered! How many times has some detail related to the price, the financing, or what is covered been an issue that causes your car purchase to be a bad memory - this will not happen with Blake at Daugherty. He was fantastic and I really appreciated dealing with him and all of the folks at Cueter to buy a car (a loaded Dodge Journey) that I love so much!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Cathy, thank you for your kind words! We are so glad to hear that you had a good experience with Blake and that you were able to find a car you love with him. Please let us know if there is anything else we can do for you.


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  • Worst service

    I have never had such horrible service. Do not buy a car from here and do not take your car there to get worked on. I bought a 2015 from there ONE...

    Dealer Response

    Kayla, thank you for bringing this to our attention. We regret to hear about your experience and that you did not receive good customer service. O...


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    I have never had such horrible service. Do not buy a car from here and do not take your car there to get worked on. I bought a 2015 from there ONE month ago (haven't even made my first payment yet). Within the first few days I noticed one of the tires had a leak in it, so I took it in and the plugged it up. A couple days after, the engine light was on, the engine temp. warning light was on, the heat and air stopped working, and the Bluetooth never worked from the day I got it. When I took it in AGAIN to get fixed, they kept my car for 5 days, never called me back with an update, and when I picked it up at the end of the week, they told me they fixed nothing but they ordered the parts. Spoke to two managers, which did absolutely nothing but yell and argue with me. All I asked for was a reimbursement on the car ins I paid for a week while they stared at my car all week and they refused. I have never had such horrible customer service. I do not recommend anybody to ever go to Cueter. Hands down the worst service and experience I have ever had.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Kayla, thank you for bringing this to our attention. We regret to hear about your experience and that you did not receive good customer service. Our customers are very important to us and we will do everything in our power to gain your trust back. At your convenience, please contact our sales department at(888) 530-0691 so that we can resolve this issue.


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  • recall

    I was completely satisfied for the service About recall(R24). Ite was second time and the service was good. The time they told me to pick up the w...


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    I was completely satisfied for the service About recall(R24). Ite was second time and the service was good. The time they told me to pick up the was respected. I choose that delear because, he was close to my aera.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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