Destination Nissan

the accueil was not very warm and friendly on delivery ,let's say.Promises not fulfilled.To start with my vendor was not present to close the deal,I think that s disrespect,could have postponed it,no rush.I waited a week to file this report,up to this minute not a phone call,or text message for follow up from Terrence or Adam.Even though I was supposed to get a booklet for the car,silence.The car was supposed to be touched up,silence.I have been dealing with Penn Toyota in Greenvale NY since 1998,wanted a new experience .I went to Honda,dismiss them,cancel the deal,went to Nissan,it's worse.I am wondering ,how is it going to be ,if the beginning is like that.

Service here is great! Friendly staff. Eric has me in and out for routine service. I’ve worked with Steve too. Good all around experiences in service. Front house sales need work.

Easy to work with. Knows the product. Informative of all pieces/parts of transaction along the purchasing process. Polite and respectful. Attentive. Listened to our needs and circumstances. Exceeded expectations.

I had some knocking in my engine, which has been going on for a little, question where and why the knocking started as this shouldn't happen in a brand new truck but this doesn't take away from the service I received. Eric helped me out and was great. I do have a problem in that I told them I wanted to sell my truck, as what could go wrong next since it's a year and a half old and the engine needed to be replaced. My truck was in the shop for a week and a half and I did not receive one call about trading my truck in which I instructed them this is what I wanted to do. Then when i did receive my truck after the week and a half, I made it clear that I wanted to buy a new truck and a vehicle for my wife. The sales department did not call me for another week, I was just leaving school when they did finally call, so I asked if they could call back tomorrow after school and I would talk about buying two new vehicles. It is exactly two weeks now since that last call and they have not called back, guess now I will be buying two new vehicles at another dealership.

The last three times I called, there was a lengthy wait for an appointment. Once I was able to get my car serviced, the experience was excellent. Eric and Chad are amazing to work with!! They are the reason I keep coming back.

Every thing went great, great customer service and had patience in them. Definitely would recommend them,were able to help out till the end, and

Great customer service as always. S. Kane was courteous, efficient, timely and oil change and air filter in less than an hour but unfortunately no car wash during covid.

Good morning Chad was excellent and very helpful with the whole process He is an asset to your organization and a pleasure to work with

This dealership is conveniently located.or had the selection of ,Nissan models I was looking for when my local dealership did not. They appeared to be motivated and involved in me getting the vehicle I wanted They were fairly good about COVID precautions

Great customer service. Eric was very friendly and helpful. They where very accommodating and they had sitting outside which made me feel better about not waiting inside