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Meet Terrence Baxton

Terrence Baxton headshot
Sales Manager
(250 reviews)
Industry experience 20 years
Dealership experience 6 years

Reviews

I had a fantastic time at Destination Nissan!

I had a fantastic time at Destination Nissan! My salesman, Trevor Grace was super helpful, friendly and attentive! He made sure to listen to my needs and exceeded my expectations. I was able to get the exact car I wanted in the most painless way possible. This was the best visit to a dealership that I’ve ever had, and this is my fourth Nissan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! . It's great to know that Trevor Grace provided you with attentive and friendly service while helping you find the exact car you wanted. We strive to make every visit as painless and enjoyable as possible, and it's rewarding to hear that we exceeded your expectations. We appreciate your loyalty as a repeat Nissan customer and look forward to assisting you again in the future!

The dealer customer service was excellent, courteous and

The dealer customer service was excellent, courteous and friendly and would recommend Destination Nissan to My friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! Our team at Destination Nissan in Albany, NY strives to provide a welcoming experience, and it's wonderful to know you would recommend us to your friends. We appreciate your support and look forward to serving you again in the future!

Max is a outstanding salesman and a person.

Max is a outstanding salesman and a person.Besides the sale he takes time to listen to your life stories and makes the sale so easy for you.We hope he is there in 3 years when we will need another vehicle but would understand completely if he is not.Moving forward anyone we know that’s looking for a vehicle we will HIGHLY RECOMMEND MAX.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We absolutely loved working with David!

We absolutely loved working with David! From start to finish he made us feel comfortable and right at home. He knew what we needed before we did! He helped us to zero in quickly on the perfect vehicle for us. Turned out to be one that we hadn't even considered in our MONTH-LONG search but he sized up our needs and matched us up with a great deal quick. He wasn't pushy, let us ask lots of questions, and made us feel like longtime friends. 100% recommend working with David and we will seek him out in the future for our next vehicle. Beyond David, everyone we worked with at Destination Nissan was great. An easy-breezy car buying experience that left us happy and feeling well taken care of. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer service was great.

Customer service was great. They helped me find a nice car within my car payment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Max was great to work with.

Max was great to work with. He got me into a new Rogue the same day I came in. He thoroughly explained all of the features in a way I can understand. He followed up after I took the car home. 10/10 recommend Max come see him for a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our salesperson, Mark Ring, was PHENOMENAL!

Our salesperson, Mark Ring, was PHENOMENAL! My car was totaled, and he helped me find a replacement vehicle that I absolutely love! He was kind, patient, and extremely knowledgeable. He, and his colleagues, made this unexpected car-buying process a breeze; and I can’t thank him enough. His attention to detail was exemplary, and I highly recommend him to all future buyers looking for a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was my first time buying a car at Nissan so I came

This was my first time buying a car at Nissan so I came in with no real expectations. Thankfully I was paired up with Michele who was awesome! She really worked with me to ensure I could get the best deal possible. Whenever I need or want my next car I will definitely start looking first at Destination Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best experience I have ever had.

Best experience I have ever had. My husband and I went to test drive a Rogue. I was greeted by Kiera Cusack who made us feel very welcomed and provided us with some great specials they had going on. She then introduced us to a salesman by the name of Mohammed who was extremely knowledgeable and really wanted to listen to what we were looking for. After talking to him he said he had the perfect car to test drive. When he brought me the 2024 Rogue SL in a Boulder Gray, it was love a first sight. Once I test drive it, I knew I had to have it so I put a hold sign on it. I worked with Mohammed and Adam on finding a payment option that best fit my needs. I can't thank you enough for the excellent customer service and making me feel so welcomed. I was so impressed with the staff and service, I brought my son there the following week and he purchased the Rouge SV in black. I am proud to be a part of the Destination Nissan Family and look forward to continuing my business with them. Best experience I have ever had when shopping for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mark has truly made everything easy and is exceptional at

Mark has truly made everything easy and is exceptional at what he does. Especially listening to what I need in my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.