Lynch GM Superstore

My trade was lower than expected, I noticed somethings strange. The dealership looks nice and large from the outside, yet in some little things tells me they must not be doing so well. Like the salesman all have really old and one was even broke chairs. Then toss in the totally discolored really small 10 plus year old single monitors. It just made the place seem just a bit less then. While I was given a really nice hat to go with my $44k plus car. I was given a green bucket.... I was forced to buy a crazy expensive $225 Charging adapter so I could use Tesla Superchargers when I could have spent less then half that for one online. Yet if don't use the one the dealer has it could cost me my warranty. The charger, is just not comfortable to use compared to others I have used on other cars. The salesman I had was very knowledgeable and helpful. Again, the sale was okay, just don't understand why the dealers workspaces are not kept more up to date so it looks as modern as the rest of the place. I would say it makes it looked nickel and dime to death.... With all the cars they sell they should have decent chairs and monitors to help people order their cars...... Just my thoughts and how I would review this experience.

I've had my car in 4 times for the air-conditioning. First 2 times cost me over $4,500, 3rd time didn't cost anything because the leak was on your repaired. This 4th time you people cheated me out of $202.25 for diagnostics because you couldn't find a problem, but I know exactly what you did. You charged the system back up because it is blowing cold air out now unlike when I brought it in so in reality I paid for a charging of the system. But eventually it will run low and I will be back and someone is going to verify it's not working properly before you take it in shop

Jeff Mucks is one of the Best salesmen I could have had . He knows a lot about what he sells. I really enjoyed buying a Used 2023 Equniox from Jeff an the Lynch Team. Thanks John D. Brinn Brookfield Wi.

Unprofessional, poor customer service. I reached out to inquire about a truck, I received an email from a manager early that following morning with listings for that vehicle and three others. Later that morning I was contacted via text by someone else there asking about my availability to see it that day or the next. Due to my schedule and their earlier closing time than the Hwy 50 location, which I am closer to I asked about having it transferred there. Apparently they won’t do that with used vehicles. I told told them another dealer chain had done that for me with no issue. They didn’t care about that. Just told me to contact them when I am able to come see it to make sure they still have it. I then made a comment about customers are supposed to come first and got no response. Later that evening I sent an email to the manager who first contacted me and told him about the interaction and asked once again about a possible transfer and never heard back from him……it’s been a couple days since and still nothing.

had a terrible experience today. Scheduled an appointment for 5 pm today to see/buy one of their cars. I logged off work by 4 pm to arrive there on time. Because I work in downtown Milwaukee, which is nearly 35 miles from the dealership, it took 1 hour with traffic. They texted me (not a call) by 4:42 pm while I was driving there. I only saw the message around 5:00 pm (because I was driving and not able check my phone) that I was only 3 minutes away from the dealership. It says the car I was looking for just sold. This is not how you should do business. You cannot send extremely short notice(18min) to your customers like that ( even they didn't call, just texted). It was very disappointing because I drove 1 hour to there for nothing. I went back home for another 1 hour. I almost wasted 2 hours for nothing. I understand you sold the car and made money, but you lost your customer's trust. How am I gonna trust your company If I decide to do business with you next time?

They really made this a smooth experience. Especially when it came to the actual purchase of the vehicle. We dealt with Nick as our sales person and he was great at communicating with us and insuring any needs or concerns were addressed.

I arrived late to pick up my vehicle. Fortunately one of the Service writers noticed my arrival as he was leaving for the night. He came back to the dealership and secured my vehicle and billing. Great service.

We purchased a used car from Robert and he was extremely respectful and went out of his way to be helpful. We needed to get a car trailer to get the car back to Louisville Kentucky. He was able to find one and reserve it for us. Everyone at the dealership was very nice and helpful. We enjoyed dealing with everyone. We will always remember the great service and friendly staff. We will remember them if we make any future car purchases.

Excellent customer service and great to work with! They even delivered my vehicle to me. Nick in sales is the best from start to finish!

terrible rude people. The sales manager offered a discount and when I accepted he laughed, called me terrible name and hung up on me. would never call them again