Reviews
Write a reviewSmooth, quick and easy.
Smooth, quick and easy. Vehicle was ready to go and my salesman Aaron was awesome to work with.
Smooth, quick and easy.
Smooth, quick and easy. Vehicle was ready to go and my salesman Aaron was awesome to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
Dylan always takes care of me whenever I have to go in for service! Such a gentleman!
Oil change
Dylan always takes care of me whenever I have to go in for service! Such a gentleman!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Honest and Great Service Dealer
Professional responsive and very friendly staff who kept me informed and done an outstanding expeditious service.
Honest and Great Service Dealer
Professional responsive and very friendly staff who kept me informed and done an outstanding expeditious service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Kifah! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lunghamer Buick GMC Team
Car Service Oil Change
I always receive great service at this dealership whether buying a car or servicing a car.
Car Service Oil Change
I always receive great service at this dealership whether buying a car or servicing a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rhonda, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Lunghamer Buick GMC Team
Lunghamer Buick
Joe my service representative was honest and diligent. He assisted me with getting a part for the outside of my car and installed it while I waited.
Lunghamer Buick
Joe my service representative was honest and diligent. He assisted me with getting a part for the outside of my car and installed it while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Lunghamer Buick GMC Team
Revin69kevin@hotmail.com
Very friendly people and Damone was very professional but my trade in value wasnt what I wanted. But I couldn't trade in my car because I didnt have my original title. That's ok, I came back home and a dealer bought my car for 2000 more than what the used car manager was gonna give me, so that was a plus for me.
Revin69kevin@hotmail.com
Very friendly people and Damone was very professional but my trade in value wasnt what I wanted. But I couldn't trade in my car because I didnt have my original title. That's ok, I came back home and a dealer bought my car for 2000 more than what the used car manager was gonna give me, so that was a plus for me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star rating, Kevin! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Lunghamer Buick GMC Team
Service center
Bad service, never repaired my car, never said there Wes 25 cars ahead of me and I had an appointment. What good is it to make a appointment
Service center
Bad service, never repaired my car, never said there Wes 25 cars ahead of me and I had an appointment. What good is it to make a appointment
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Lunghamer Buick GMC Team
warranty and oil change
Made an appointment telling them what services I would require and selected a time slot from them where I was told they would be able to complete while I wait. Initially I was told they might not have time to complete and maybe I should drop off the car. I insisted they complete what they promised. If I was to drop it off no car was to be given to me or a ride home even. When I was told I had two bad tires and one was leaking from the side I asked for a quote. Then asked when it could be done. I was told it would take a week to get the tires. Needing to take a trip I called tire rack had tires delivered the next day and had them installed by the day after so I could take the trip on time. Cost 500.00 cheaper and better tires to boot.
warranty and oil change
Made an appointment telling them what services I would require and selected a time slot from them where I was told they would be able to complete while I wait. Initially I was told they might not have time to complete and maybe I should drop off the car. I insisted they complete what they promised. If I was to drop it off no car was to be given to me or a ride home even. When I was told I had two bad tires and one was leaking from the side I asked for a quote. Then asked when it could be done. I was told it would take a week to get the tires. Needing to take a trip I called tire rack had tires delivered the next day and had them installed by the day after so I could take the trip on time. Cost 500.00 cheaper and better tires to boot.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Ronald, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lunghamer Buick GMC Team
Oil change
Always bring my car here for maintenance Professional , and friendly
Oil change
Always bring my car here for maintenance Professional , and friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lunghamer Buick GMC Team
Lunghamer Buick GMC
Had Oil Change and Tire Rotation. All work performed in a timely manner
Lunghamer Buick GMC
Had Oil Change and Tire Rotation. All work performed in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Lunghamer Buick GMC Team