Reviews
Smooth, quick and easy.
Smooth, quick and easy. Vehicle was ready to go and my salesman Aaron was awesome to work with.
Smooth, quick and easy.
Smooth, quick and easy. Vehicle was ready to go and my salesman Aaron was awesome to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I would leave zero if I could.
I would leave zero if I could. $279.00 to change the oil in my truck $239.00 to change the fuel filter, and they never rotated the tires. The manager called and argued that they were rotated, I just drove from Kansas to Michigan and there was brake dust on every lug nut. Not one wheel was touched. How do I know if the oil or the fuel filter was changed? Horrible service! I will never go back.
I would leave zero if I could.
I would leave zero if I could. $279.00 to change the oil in my truck $239.00 to change the fuel filter, and they never rotated the tires. The manager called and argued that they were rotated, I just drove from Kansas to Michigan and there was brake dust on every lug nut. Not one wheel was touched. How do I know if the oil or the fuel filter was changed? Horrible service! I will never go back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Oil change
Dylan always takes care of me whenever I have to go in for service! Such a gentleman!
Oil change
Dylan always takes care of me whenever I have to go in for service! Such a gentleman!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Came 2 plus hours to look at a vehicle when we was not
Came 2 plus hours to look at a vehicle when we was not happy the sales team worked on it til we was able to get in our new car, Glenn Griffin and Don put in a full days work, we are appreciative of these people and will recommend this awesome sales team for anyone looking for any vehicle new or used!
Came 2 plus hours to look at a vehicle when we was not
Came 2 plus hours to look at a vehicle when we was not happy the sales team worked on it til we was able to get in our new car, Glenn Griffin and Don put in a full days work, we are appreciative of these people and will recommend this awesome sales team for anyone looking for any vehicle new or used!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Disappointing experience…sales staff plays the typical
Disappointing experience…sales staff plays the typical games…told three times “this is our best price”. Had to play along for several weeks to finally make a cash deal on a 2023 Buick Envision Avenir…plus lied on how much they’d sell our trade in…but I knew they’d do it. I’m an experienced car buyer and my father was in the business, so we know “the game”, but it was just painful to go thru it. AND, to take delivery of a dirty car in the end was the final straw. No follow-up…no Buick experience questionnaire… The finance person was pleasant…but I guess paying in cash does that…haha …but then we didn’t receive our title from the SOS. Called them to order us another…no help, just told us to call them ourselves….ooook, I I guess the money we paid you for it does not include any service effort on your part. Would not recommend this dealership
Disappointing experience…sales staff plays the typical
Disappointing experience…sales staff plays the typical games…told three times “this is our best price”. Had to play along for several weeks to finally make a cash deal on a 2023 Buick Envision Avenir…plus lied on how much they’d sell our trade in…but I knew they’d do it. I’m an experienced car buyer and my father was in the business, so we know “the game”, but it was just painful to go thru it. AND, to take delivery of a dirty car in the end was the final straw. No follow-up…no Buick experience questionnaire… The finance person was pleasant…but I guess paying in cash does that…haha …but then we didn’t receive our title from the SOS. Called them to order us another…no help, just told us to call them ourselves….ooook, I I guess the money we paid you for it does not include any service effort on your part. Would not recommend this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Honest and Great Service Dealer
Professional responsive and very friendly staff who kept me informed and done an outstanding expeditious service.
Honest and Great Service Dealer
Professional responsive and very friendly staff who kept me informed and done an outstanding expeditious service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Kifah! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lunghamer Buick GMC Team
Car Service Oil Change
I always receive great service at this dealership whether buying a car or servicing a car.
Car Service Oil Change
I always receive great service at this dealership whether buying a car or servicing a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rhonda, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Lunghamer Buick GMC Team
DON'T BUY A CAR FROM HERE.
DON'T BUY A CAR FROM HERE. Regardless of being certified or not these cars are dangerous and not road ready. Within 5 days of purchasing noticed gasoline in places it shouldnt be.
DON'T BUY A CAR FROM HERE.
DON'T BUY A CAR FROM HERE. Regardless of being certified or not these cars are dangerous and not road ready. Within 5 days of purchasing noticed gasoline in places it shouldnt be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Lunghamer Buick
Joe my service representative was honest and diligent. He assisted me with getting a part for the outside of my car and installed it while I waited.
Lunghamer Buick
Joe my service representative was honest and diligent. He assisted me with getting a part for the outside of my car and installed it while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Lunghamer Buick GMC Team
Revin69kevin@hotmail.com
Very friendly people and Damone was very professional but my trade in value wasnt what I wanted. But I couldn't trade in my car because I didnt have my original title. That's ok, I came back home and a dealer bought my car for 2000 more than what the used car manager was gonna give me, so that was a plus for me.
Revin69kevin@hotmail.com
Very friendly people and Damone was very professional but my trade in value wasnt what I wanted. But I couldn't trade in my car because I didnt have my original title. That's ok, I came back home and a dealer bought my car for 2000 more than what the used car manager was gonna give me, so that was a plus for me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star rating, Kevin! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Lunghamer Buick GMC Team