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Crestview Cadillac

(1,127 reviews)
Visit Crestview Cadillac
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (866) 896-3127 (866) 896-3127
Used (888) 239-1708 (888) 239-1708
Service (866) 414-7219 (866) 414-7219

Inventory

See all 196 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2005.
Welcome to Crestview Cadillac The Dealer with a huge selection of new and used vehicles to choose from. Come experience the Crestview Difference! We take pride in helping our customers choose the vehicle that best meets their needs. When you are thinking about purchasing a Cadillac come to the experts! Visit our state of the art facility conveniently located in beautiful Rochester MI. We invite you to stop by and browse our collection.
Crestview Cadillac Rochester Michigan

Service center

Phone number (866) 414-7219

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crestview Cadillac from DealerRater.

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The dealer ship location are very convenient to me and

The dealer ship location are very convenient to me and the sales rep. Was very helpful and answered all the questions I had.

The dealer ship location are very convenient to me and

The dealer ship location are very convenient to me and the sales rep. Was very helpful and answered all the questions I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The service was excellent.

The service was excellent. I bought my vehicles and had them serviced there for over 20 years.

The service was excellent.

The service was excellent. I bought my vehicles and had them serviced there for over 20 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Attentive found the car that fit my needs bent over

Attentive found the car that fit my needs bent over backwards to make sure I was satisfied was very responsive to questions and overall excellent experience made my purchase smooth and seamless. I will definitely go back to James for my next car or recommend him to friends and family.

Attentive found the car that fit my needs bent over

Attentive found the car that fit my needs bent over backwards to make sure I was satisfied was very responsive to questions and overall excellent experience made my purchase smooth and seamless. I will definitely go back to James for my next car or recommend him to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very knowledgeable and friendly.

Very knowledgeable and friendly. Cognizant of my available time .. good new car delivery experience. And explanation.

Very knowledgeable and friendly.

Very knowledgeable and friendly. Cognizant of my available time .. good new car delivery experience. And explanation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Crestview was able to order a replacement grill and get

Crestview was able to order a replacement grill and get it within a few days. The body shop had it installed while I waited and then had the card detailed. 

Crestview was able to order a replacement grill and get

Crestview was able to order a replacement grill and get it within a few days. The body shop had it installed while I waited and then had the card detailed. 

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I saw car online and contacted Crestview.

I saw car online and contacted Crestview. I made an offer, they countered and I accepted their counter.on Monday Then I told salesman Vince that I lived over four hours north and would have to find some way to get from my home to the dealership. I asked about delivery and after a call back was informed that could not happen. My wife is not well enough to drive that distance. I told salesman that it might take me up to a week to find away to get to dealership and conclude the sale. I gave a credit card deposit for $2504 and was told that would be OK. Got a call back a couple hours later from Vince and he told me that they could not hold car more than 48 hours. I would not even have the check from my bank in less than 72 hours. My bank is in San Antonio Texas. All of this made me nervous. We were finally able to get the sale concluded on Friday the 14th after Vince talked again with whoever was making these decisions. I think Vince was very good all the way through the process but someone else was throwing up roadblocks. This is not unusual with car dealers, but I don't have to like it.

I saw car online and contacted Crestview.

I saw car online and contacted Crestview. I made an offer, they countered and I accepted their counter.on Monday Then I told salesman Vince that I lived over four hours north and would have to find some way to get from my home to the dealership. I asked about delivery and after a call back was informed that could not happen. My wife is not well enough to drive that distance. I told salesman that it might take me up to a week to find away to get to dealership and conclude the sale. I gave a credit card deposit for $2504 and was told that would be OK. Got a call back a couple hours later from Vince and he told me that they could not hold car more than 48 hours. I would not even have the check from my bank in less than 72 hours. My bank is in San Antonio Texas. All of this made me nervous. We were finally able to get the sale concluded on Friday the 14th after Vince talked again with whoever was making these decisions. I think Vince was very good all the way through the process but someone else was throwing up roadblocks. This is not unusual with car dealers, but I don't have to like it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Tony and the team were great.

Tony and the team were great. Every time I have brought my truck in they have gotten me right in and took great care of me.

Tony and the team were great.

Tony and the team were great. Every time I have brought my truck in they have gotten me right in and took great care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Repaired what was needed.

Repaired what was needed. Thank You, I was concerned. Everyone was very helpful. Would choose Crestvirw again.

Repaired what was needed.

Repaired what was needed. Thank You, I was concerned. Everyone was very helpful. Would choose Crestvirw again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I was there for 3 hours for an oil change.

I was there for 3 hours for an oil change. No one communicated with me what was going on. I had to get up and ask and when I did they were annoyed I was asking what was taking so long.

I was there for 3 hours for an oil change.

I was there for 3 hours for an oil change. No one communicated with me what was going on. I had to get up and ask and when I did they were annoyed I was asking what was taking so long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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My normal dealership didn’t have what I wanted, Crestview

My normal dealership didn’t have what I wanted, Crestview did, and it was an easy process.

My normal dealership didn’t have what I wanted, Crestview

My normal dealership didn’t have what I wanted, Crestview did, and it was an easy process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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