[{"id":132574,"firstName":"Marlon","lastName":"Hardie","titleText":"Service Advisor","shortBioText":"Marlon Hardie is a service advisor with Armory Garage.\r\nHardie went to college to be an automotive technician, and said he loves what he does because he gets to work with a great group of people. \r\nHis favorite car on the Armory lot is the Chrysler 200S. \r\nFor fun, Hardie can be found enjoying one of several sports including golf, tennis and soccer. He said his proudest accomplishment was being able to buy a house.","emailTxt":"mhardie@armoryauto.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/ff85d7dbd3c7.jpg","drDealerId":21631,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":131688,"firstName":"Jerome","lastName":"Rucker","titleText":"Certified Sales Consultant","shortBioText":"Jerome Rucker initially came to Armory to pitch a promotional service to us, but ended up inadvertently pitching himself instead.\r\nRucker was hired on the spot after impressing a former manager with his ability to sell.\r\n\"He said, if you can sell me that, you can definitely sell cars,\" Rucker recalled.\r\nYears later and the Albany native hasn't looked back, spending almost half of his decade-long career in the car industry with us. He believes it's Armory's expansive inventory, incredible service department, and the professional demeanor of our employees that sets us apart.\r\nThough he has a lot to be proud of professionally, Rucker says his greatest accomplishment was getting five kids through college, and one through the Marines. \r\nHe's also a big sports fan, opting to spend his free time volunteering as a basketball coach, fishing, or just enjoying the outdoors.","emailTxt":"jrucker@armoryauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/users/nickmackay/257ccd04-01dc-4205-a937-89a2851de41f.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":131686,"personPtyId":38380832,"firstName":"Harry","lastName":"Roselan","titleText":"Certified Sales Consultant","emailTxt":"hroselan@armoryauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":60,"imageUrl":"https://cdn-user.dealerrater.com/images/users/nickmackay/0e9136db-54e0-4bc4-95b0-8c361c66eac5.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478826,"personPtyId":39158159,"firstName":"Tyrell","lastName":"Schleede","titleText":"Certified Sales Consultant","shortBioText":"I have sold cars for all of my adult life starting at the age of just 19 but found my fascination of vehicles at a much early age at 12 while working in my grandfather's buddy shop for bragging rights. I Pride myself with my work for great customer service skills.I simply indulge in my customers very own and each situation at hand when there shopping for a vehicle. I act as if i'm in there shoes looking for the best deal, the best alternative and the best solution for my car buying needs.Customer service is extremely huge to me and I found this out through trial and error over years but it's embedded that, if I do not give the best absolute customer service and the absolute best of myself being a professional that I am, then my customer can just simply go anywhere and purchase a vehicle from anybody and that's what I don't want!When you sit in front of me for the very first time or shake my hand, you get all of me,no commissioned based pressured sales person, just me Tyrell J Schleede.","emailTxt":"TSchleede@ArmoryAuto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/905d97b31155.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478839,"firstName":"Rachel","lastName":"Benoit","titleText":"Appointment Coordinator","shortBioText":"Rachel Benoit has been with Armory over two years, joining the team based on a referral from another employee.\r\n\r\n\r\nBenoit enjoys interacting with new people, which makes her a great fit as the appointment coordinator for Armory's Service Department. She says she loves working with the team here.\r\n\r\nWhat does she think sets Armory apart? Our years of experience of course.\r\n\r\nWhen she's not here, the Troy, NY native likes to hang out with her kids. She's also very proud to have competed in the Warrior Dash.","emailTxt":"RBenoit@ArmoryAuto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/15533ae3c3c7.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":246257,"firstName":"Carolyn","lastName":"Hendrickson","titleText":"Certified Sales Consultant","shortBioText":"If you asked Carolyn Hendrickson why she chose to work at Armory Garage over any of our competitors, she'd tell you it was the fun work environment and how well everyone works together.\r\n\r\nThere's a lot of reasons why she enjoys working here, but there's one that stands out from the others.\r\n\r\n\"I love meeting new people and building honest, long-lasting relationships with them,\" she said.\r\n\r\nThe Altamont-native loves to spend her free time with friends and family, and says her proudest accomplishment was learning how to fix commercial laundry and dry-cleaning equipment from her father.\r\n\r\nShe says her favorite car on the Armory lot is the Cherokee Limited.","emailTxt":"chendrickson@armoryauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/b24e89b3114d.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":205495,"firstName":"Billy","lastName":"Martin","titleText":"Certified Sales Consultant","shortBioText":"Billy Martin first got into the car industry in 1996 thanks to a friend's referral. The Latham native has been going strong ever since, working at Armory for a majority of his time in the business.\r\nWhen the Yankees fan isn't helping customers find the perfect vehicle, he's playing softball and enjoying time with his family. He especially enjoys spending time with his young son Chase, who he considers his proudest accomplishment.\r\nMartin studied Communications at Hudson Valley Community College.\r\nAs far as cars on the Armory lot go, he's a fan of the Grand Cherokee Summit.","emailTxt":"bmartin@armoryauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/31b21d0615fe.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":228451,"firstName":"Billy","lastName":"Comtois","titleText":"Certified Sales Consultant","shortBioText":"Billy Comtois loves being a certified sales consultant and member of the Armory team.\r\nThe Bethlehem native joined us after a stint in the restaurant business, and says it was Armory's 96-plus years of history and the fact that we're a family owned and operated company that made the move appealing. The exciting atmosphere and good people who work here were an added bonus.\r\nComtois has a passion for dealing with people and a desire to get them what they want, especially if what they want is a new car.\r\nHis own dream car is the 2016 Dodge Charger Hellcat, an entirely different beast than his Armory favorite, the Jeep Cherokee.\r\nComtois is also an accomplished bowler, being the youngest person (at the time) to make the Empire State Games at the age of 14. He still bowls in his spare time, and enjoys a good hike.","emailTxt":"wcomtois@armoryauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/114325453ffa.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478819,"personPtyId":47256194,"firstName":"Michael","lastName":"Dougherty","titleText":"Certified Sales Consultant","shortBioText":"Mike Dougherty came to Armory seeking a change of pace after years working as a bartender. \r\n\r\n\r\n\"It was either this or law school, and I think I chose wisely.\"\r\n\r\nThe Broadalbin native says he loves working here because there's always something to do and no day is the same as the last. He also likes working with people. As he says, this is a \"customer-driven business, pun intended.\"\r\n\r\nDougherty thinks Armory sets itself apart from the competition by having a huge selection of vehicles that can fit any need. He also thinks we have one of the friendliest staffs in the area.","emailTxt":"mdougherty@armoryauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/3f632319c7b5.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478779,"personPtyId":48975285,"firstName":"Ray","lastName":"Echevarria","titleText":"BDC Manager","shortBioText":"Ray Echevarria has been in the car industry for several years, and says he enjoys his job as a client services specialist because it gives him a chance to build rapport and earn the trust of our customers.\r\n\"My goal is to establish a relationship and make you feel comfortable so by the time you get to the dealership, you know you have someone here who has shared information with you and is prepared for your visit.\"\r\nEchevarria, a native of Puerto Rico who was raise in Brooklyn, thinks it's Armory's professionalism and desire to be number one that sets us apart from other dealerships. \r\nWhen he's not at the dealership, Ray enjoys watching his son play baseball and other sports. He also does his part to help organize tournaments.\r\n\"To see his enjoyment means the world to me.\"\r\nNot surprisingly, he says raising his children has been his greatest accomplishment.","emailTxt":"rechevarria@armoryauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/adafd7ee507d.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478842,"personPtyId":47388383,"firstName":"Danielle","lastName":"Sagendorph","titleText":"Service BDC/ express","shortBioText":"Danielle Sagendorph has always been a car person, and that interest makes her a perfect fit for Armory's Service Department.\r\n\"I love the mechanics and logistics of all vehicles.\"\r\nShe believes Armory sets the bar for customer satisfaction thanks to our friendly atmosphere and the fact that so many customers keep coming back.\r\nIn her free time, the Selkirk native likes to help out local firehouses and work with senior homes on fun night.","emailTxt":"DSagendorph@ArmoryAuto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/7f8046fbdad3.jpg","drDealerId":21631,"dealerEmpStartDtUtc":"1446336000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":299959,"firstName":"Sauro","lastName":"Iardello","titleText":"Certified Sales Consultant","shortBioText":"Sauro Iardella knew when he wanted to start his career, he wanted to do it in the car industry.\r\n\r\nThe Tuscany, Italy native says he loves cars and he loves people. He likes the fact his job gives him the opportunity to make people happy and make them feel important. He loves to see people driving away in a vehicle they'll love.\r\n\r\nWhen asked why Armory, Sauro says it's the Armory Automotive Group's long history, awesome showroom, and professionalism that won him over. He believes those factors set us apart from the competition.\r\n\r\nWhen he's not selling cars, Iardella can be found riding his bike, playing the guitar, or hanging out with his daughter.","emailTxt":"SIardello@ArmoryAuto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/23bd6cb8c538.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":132573,"firstName":"Paul","lastName":"Cassala","titleText":"Service Advisor","shortBioText":"Paul Cassala has been with Armory Garage for more than 25 years.\r\nThe Guilderland native was influenced by his family's long history with the car business to join it himself, and said he likes what he does because he gets to meet different people everyday. Cassala said the thing that sets Armory apart is the fact that so many of our employees have been here for years, like him.\r\nFor fun, Cassala likes to play sports with his two sons. He also coaches a little league baseball team.","emailTxt":"pcassala@armoryauto.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/73765c14dd40.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":132575,"personPtyId":44018863,"firstName":"Tom","lastName":"Harpster","titleText":"Service Manager","shortBioText":"Tom Harpster started out as one of Armory Garage's many customers, but was prompted to put in an application with us by his service advisor.\r\n\"I absolutely love what I do. The day to day challenges are exciting to me and I really take pride in satisfying our customers,\" said Harpster.\r\nHarpster says his dream car would be a 2015 Dodge Charger Hellcat, but he's also a big fan of the 2014 Jeep Grand Cherokee Overland. \r\nHis love of powerful engines and off-road prowess extends to his personal life, where he's an avid snowmobiler. He's a member of a couple snowmobile associations and the Salisbury Ridge Runners snowmobile club.There's a lot for Harpster to be proud of, but what does he think is his greatest accomplisment is\"\"Somehow I managed to convince my lovely wife Justine to marry me.\"","emailTxt":"tharpster@armoryauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/316e194d3ee2.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":132579,"firstName":"A.J.","lastName":"Erschen","titleText":"Service Advisor","shortBioText":"AJ Erschen came into the car business 15 years ago. \r\nThe service advisor made his start with the help of his now brother-in-law.\r\nA Rotterdam native, he believes it's Armory Garage's employees that separate us from the other dealerships.\r\nErschen said he likes to drag race for fun. When he's not screaming down the pavement, he likes to spend time with his proudest accomplishments: his children.","emailTxt":"aerschen@armoryauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/ab48e0be386d.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":478774,"firstName":"Bob","lastName":"Tellone","titleText":"Business Manager","shortBioText":"Bob Tellone has more than 20 years experience working in the car industry, beginning his career after a good friend encouraged him to get into the business.\r\nThe Tampa Bay, Florida native was excited to join the Armory team because of our good reputation in the area. \r\n\"Everyone in the Capital District knows Armory is a great place to work.\"\r\nTellone likes to spend his spare time with friends and family. He particularly enjoys playing golf and going fishing with his son whenever possible. He also enjoys taking trips into New York City.","emailTxt":"rtellone@armoryauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/4c4097ecfe16.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":436955,"personPtyId":38405137,"firstName":"Mike","lastName":"Murphy","titleText":"Service Advisor","shortBioText":"Mike Murphy revels in the fast pace and daily challenges of the auto industry.\r\nThe Schenectady-native says that's the reason why he loves doing what he does. Every day presents a new problem to solve, new people to help, and no week looks the same as the last. Getting to work with cars specifically is also a nice bonus.\r\nWhen he's not at Armory, Murphy enjoys taking a ride on his skateboard (or snowboard, depending on the weather).","emailTxt":"MMurphy@ArmoryAuto.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/4081c337e3ce.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":287328,"firstName":"Eric","lastName":"Cangelosi","titleText":"Business Manager","shortBioText":"Eric Cangelosi has been in sales for over 17 years, and considering the fact he's been a Jeep lover forever (he has two in the family), he thinks coming to Armory was a natural evolution.\r\nHe believes Armory sets itself apart from the competition by being fast, friendly and fair.\r\nThe Brooklyn native likes to fish when he has the time, and says his proudest moment was the birth of his first son.","emailTxt":"ECangelosi@ArmoryAuto.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/c7d3fae1de72.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":132576,"personPtyId":43090815,"firstName":"Paul","lastName":"Ouimet","titleText":"Service Advisor","shortBioText":"","emailTxt":"pouimet@armoryauto.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":185289,"firstName":"Dave","lastName":"Ramon","titleText":"Certified Sales Consultant","emailTxt":"dramon@armoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/users/marakane/66dc1c54-ff86-4fce-8df0-abbfe99403c4.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":190143,"firstName":"Jim","lastName":"Clark","titleText":"Business Manager","shortBioText":"The Albany native is a third-generation employee, following in his father Jim Clark Jr., and his grandfather, Jim Clark Sr.'s footsteps. Though he took time off in-between then and now, Clark actually worked at Armory when he was younger. He'd help out by cleaning cars in the body shop or prepping car bodies for work. He also sold used cars for us when he was a teenager.\r\n\r\n\"Armory is an institution,\" Clark said, \"and it's the loyalty of our customers to that institution that sets us apart.\"\r\n\r\nClark helps build that loyalty everyday, saying his favorite aspect of the job is helping the children of his father's former customers get into their own cars.\r\n\r\nWhen he's not here with us, Clark is busy keeping up with his three young children. He also likes to travel with his wife, Grace, as well as fish and play golf.\r\n\r\nCars are not the only thing Clark knows, he has a NYS license for Real Estate sales and also holds a U.S. Coastguard Captain's license.","emailTxt":"jclark@armoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/users/marakane/d60136f8-349f-4074-a836-2526179118b7.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":289284,"firstName":"Brian","lastName":"Walts","titleText":"Certified Sales Consultant","shortBioText":"Brian Walts likes to take care of people and make them happy, which makes him a great fit for his position as a certified sales consultant here at Armory Garage.\r\n\r\nThe Albany native believes it's our massive inventory of pre-owned and new Dodge, Jeep, Ram and Chrysler vehicles that sets us apart from the competition.\r\n\r\nWalts is a Giants and Mets fan, and can be found playing both basketball and softball to pass the time. He also enjoys going out into Albany and trying new restaurants.\r\n\r\nHe is most proud of moving across country at the age of 18 and living in Arizona for seven years.","emailTxt":"BWalts@ArmoryAuto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/693f4acb0395.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":244524,"firstName":"Preston","lastName":"Ritter","titleText":"Certified Sales Consultant","shortBioText":"Preston Ritter is excited to join the Armory family and to be able to help his new customers find their perfect car.\r\n\"I like the rewarding feeling of finding a vehicle that someone will enjoy and maybe even make their life a little easier,\" said Ritter.\r\nRitter loves the outdoors. In the winter he can be found snowboarding, and in the summer doing anything that gets him outside, from hiking to basketball.\r\nHis dream car is a 1970 Dodge Charger R/T, and his favorite car on the lot is the 2015 Dodge Challenger R/T.\r\nHis appreciation of powerful engines isn't limited to ground-based transportation: he has logged over 55 hours of flight time in a single engine plane.","emailTxt":"pritter@armoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/3fe63415a49f.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":128576,"firstName":"Albie","lastName":"Russo","titleText":"Vice President of Sales","emailTxt":"arusso@amoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/users/nickmackay/f25f5be9-2e85-4900-85c5-53ea62a109da.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":213813,"personPtyId":38389950,"firstName":"Biagino","lastName":"Mascolo","titleText":"Collision Manager","emailTxt":"bmascolo@armoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21631,"dealerEmpStartDtUtc":"139276800","industryStartDtUtc":"-81648000","certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":478809,"personPtyId":38402418,"firstName":"Dan","lastName":"Melchior","titleText":"Certified Sales Consultant","shortBioText":"Dan Melchior says he got \"sold\" on the opportunity to join the car business and hasn't looked back.\r\n\r\nMelchior loves his job because it gives him the opportunity to help people find the right vehicle for them. He also enjoys making \"customers for life.\" He chose to join the Armory Automotive Group because of our inventory, professional staff, and upfront pricing.\r\n\r\nOutside of work the Potsdam-native enjoys spending time with his family and partaking in the occasional round of golf. He's also heavily involved with his children's schooling, being the assistant to the president of the PTA since 2008. He also helps coach their sport teams.","emailTxt":"dmelchior@armoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/d6bbed0f8c28.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":249370,"firstName":"Patricia","lastName":"Father","titleText":"Customer Relations Specialist","shortBioText":"Customer relations specialist Patricia Father has been in the car industry for years, getting a job through a friend and then never turning back.\r\nThe Albany native says she loves working at Armory Garage.\r\n\"I love what I do because I like dealing with people and finding them exactly what they want.\"\r\nShe believes the fact we've been a family owned business for nearly 100 years makes Armory stand apart from other dealerships. \r\nWhen she's not here, Patricia likes to go out shopping for fun.","emailTxt":"pfather@armoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/48450a998ecd.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":213834,"firstName":"Christopher","lastName":"Siegel","titleText":"Pre-Owned Director","shortBioText":"Chris Siegel started in Armory Garage's parts department in 1981 and recently returned as our Pre-Owned Director.\r\nThe Long Island native says he loves what he does because he's a car guy who enjoys working with people. He believes it's Armory Garage's nearly 100 years in the car business that sets us apart from the competition. He says his favorite on the Armory lot is the Chrysler 300 with all wheel drive.\r\nNot only does he work with cars, he enjoys watching them for fun too. He's a big Nascar fan and can easily lose an afternoon watching the racers go around the track.\r\nSiegel says he's most proud of being a father and husband.","emailTxt":"csiegel@armoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/757e5c806bda.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":356964,"personPtyId":38393485,"firstName":"Chuck","lastName":"Lansing","titleText":"Certified Sales Consultant","shortBioText":"Chuck Lansing was recruited into the car business by a friend more than 20 years ago.\r\n\r\nLansing loves working in the auto industry, saying that no two days are ever the same. He's always enjoys meeting new people with unique circumstances, and he enjoys helping them find the vehicle that fits their needs.\r\n\r\nThe choice to bring his years of experience to Armory was easy. He says the transparent way we do business, the friendly staff, and the support we give customers sets us apart from the competition.\r\n\r\nThe East Greenbush native spends his free time with his five children, wife, and two dogs. He says his proudest accomplishment is building his family and giving his children everything they need to be successful.","emailTxt":"CLansing@ArmoryAuto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/cedf94603b1f.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478786,"personPtyId":49728508,"firstName":"Dave","lastName":"Crist","titleText":"Certified Sales Consultant","shortBioText":"Dave Crist has a long history in the car business, having spent 25 years on the service side until coming over to sales two years ago.\r\n\r\nThe Boston native believes his job has always been a great fit. He loves people, loves cars, and loved the opportunity to work with both every day. But why Armory? Crist thinks it's our dealership's commitment to professionalism, transparency, and always having the best inventory that sets us apart from the competition.\r\n\r\nOutside of work, Crist is an active member of his church and Sunday school teacher. For fun, he enjoys going out in a kayak, golfing, and building furniture.\r\n\r\nHis greatest sense of pride comes from raising his two daughters.","emailTxt":"dcrist@armoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/e279873219f9.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478763,"personPtyId":48969526,"firstName":"Rocco","lastName":"Peluso","titleText":"Sales Manager","emailTxt":"RPeluso@armoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/6e21e2e802ba.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":289283,"firstName":"Joe","lastName":"Whitney","titleText":"Purchase and Leasing Consultant","emailTxt":"JWhitney@ArmoryAuto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dae25557c0dd.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":131700,"personPtyId":44569697,"firstName":"Thom","lastName":"Thayer","titleText":"Cerified Sales Consultant","shortBioText":"Thom Thayer has spent more than seven years working at Armory Garage.\r\nThe Troy native came to us after working in data processing for 30 years with Key Bank. He remembered his experiences buying cars from Armory while on the hunt for a new job, and jumped at the opportunity when he learned we were hiring.\r\n\"Seven years later, all is well!\"\r\nThayer loves what he does at Armory, saying he likes how busy it keeps him. He believes it's the team here that sets us apart from other dealerships.\r\n\"...although I have never worked at other dealerships, I do know and talk to a lot of sales people from all over. It seems the dealerships that foster a 'team approach' versus a cut throat sales floor serve their customers better.\"\r\nThom prefers to take it easy when not putting people in a new car, either by enjoying time with his family or by immersing himself in a good book.","emailTxt":"tthayer@armoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/users/nickmackay/5004a313-09f5-44bb-b054-0d94fb4decd6.jpg","drDealerId":21631,"dealerEmpStartDtUtc":"1185926400","industryStartDtUtc":"1185926400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478818,"firstName":"Jason","lastName":"Franks","titleText":"Certified Sales Consultant","shortBioText":"Jason Franks first broke into the automotive industry while living in Colorado.\r\n\r\n\r\nHe says his competitive nature is a big reason why he loves doing what he does. He also likes making people happy by finding them exactly what they were looking for. Franks believes Armory sets itself apart by truly caring about their customers.\r\n\r\nWhen not at work, the Chatham-native likes to play sports and work out.","emailTxt":"jfranks@armoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/e1cb1590147d.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478764,"firstName":"Todd","lastName":"Corcoran","titleText":"Director of Business Management","shortBioText":"Glens Falls native Todd Corcoran worked in finance for more than 25 years before joining Armory Garage.\r\nCorcoran says he likes what he does because of the people he works with and the company he works for. He believes Armory Garage's size and the fact we don't play games with our customers sets us apart from other dealerships.\r\nTodd likes to spend time with his fiancee and her kids for fun, and cherishes time with his dog, Chucky. He also likes to cook.\r\nHis proudest accomplishment was starting, and running, a multimillion dollar business. He hired over 100 people over a 12-year period.","emailTxt":"tcorcoran@armoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/e677b5b4c3cd.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":516447,"firstName":"Darren","lastName":"Diamond","titleText":"Purchase and Leasing Consultant","emailTxt":"DDiamond@ArmoryAuto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/b97177154f0a.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478785,"personPtyId":38407254,"firstName":"Morgan","lastName":"Williams","titleText":"Certified Sales Consultant","shortBioText":"Morgan Williams comes to Armory after a chance encounter with our HR representative.\r\n\r\nThe Albany native has worked in retail for over ten years, and met Russo on the job. He was so good at selling she asked him if he'd be interested in joining us right on the spot.\r\n\r\nMorgan is excited to join the team, and can't wait to help get our customers into the perfect vehicle. He believes our long history is what sets us apart from other dealerships. He considers us to be the trusted name in the region.\r\n\r\nAn admitted \"organic foodie,\" Morgan loves to garden and cook. In his spare time he's also taken up learning about aquaponics and solar power.\r\n\r\nIf he had his choice of any car on the lot, Morgan would pick the new 2018 Chrysler 300C in red with Beats audio and a sick set of rims.","emailTxt":"mwilliams@armoryauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/d971ea7e4027.jpg","drDealerId":21631,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Armory Chrysler Dodge Jeep Ram FIAT

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Armory Chrysler Dodge Jeep Ram FIAT Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

""Nobody Beats Armory...Nobody!""

Service

Oil, Filter Change

$38.95 and up*

Multi-Point Inspection

Complimentary

Oil, Filter Change (Premium)

$38.95 and up*

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
730 lifetime reviews. Includes reviews of Armory Chrysler Dodge Jeep Ram FIAT from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 27, 2018

    I just wanted to express my thanks to Jerome Rucker on the new Jeep Compass that I leased. I am sorry for making you work so hard because I was so fussy.But... Jerrome went out of his way to make sure I got all the features I wanted. and I wanted to tell you I am very please with it and I am sure I will enjoy it until my next lease. And I will be sure to see you again when my lease is up.Thank you again Jerome. Have a great day.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerome Rucker

    Certified Sales Consultant

    (5.0) 21 reviews

  • 5.0 out of 5
    August 12, 2018

    I know it's not typical to buy a Chevy from a Chrysler dealership but they had the truck I was looking for. I had a set monthly price that I did not want... to go over and they worked with me to get me the plan I needed. Im not a fan of making large purchases and never trust sales reps but Michael Dougherty made the transaction painless!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Dougherty

    Certified Sales Consultant

    (5.0) 6 reviews

  • May 18, 2015

    My experience with Chris Campbell was the perfect mix of professionalism with a personal and friendly touch. Chris was willing to spend the time that I... needed to feel comfortable making the big decision to buy a new Jeep. Even when I required time to reflect on the vehicle or the price point that we had negotiated, Chris added the right combination of guidance, time, and understanding. At no point did I feel pressured or uncomfortable with my experience at Armory. I would strongly recommend a visit to Armory, as well as Chris Campbell to anyone that I talk to about their search for the perfect vehicle.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 6, 2018

    Thank you Danielle for the excellent customer service.that you provide. I spend a lot of time bringing in our fleet for recalls and you make it so... easy!

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Danielle Sagendorph

    Service BDC/ express

    (4.9) 19 reviews

  • 1.0 out of 5
    July 30, 2018

    The first time I brought my vehicle in, I got it back with oil/grease all over the door (inside & out), steering wheel, seat, & shifter. They brought... me cleaning stuff & after a couple remarks helped me clean it. Yes I had to clean my vehicle. The second time I brought it in they said it would be done by 1pm. When I arrived at 430pm the same service person who I dropped it to at 8am said they had no record of my vehicle being there. Three people went looking for my vehicle. About 10 mins later one of them came back & asked me if anyone found it yet. Another 10 mins later they return & tell me that they just started the work & it should be about 45 more mins. When I asked to see a manager I was told he was busy & would come see me when he was available. The manger never came. Two very bad experiences with this dealership & would never return or recommend them to anyone. Never experienced anything like this with any other dealerships.

    1.0 out of 5
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    2.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 26, 2018

    Amazing experience purchasing my 2016 Jeep Cherokee at Amory Chrysler Jeep. Harry is very helpful, accommodating and gets the job done. I would definitely... recommend working with him!

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harry Roselan

    Certified Sales Consultant

    (5.0) 60 reviews

  • 1.0 out of 5
    July 14, 2018

    I found a vehicle I wanted after researching cars for 1 month. I sent an internet inquiry on July I got a call the next day; I had some questions - they... never called me back. I stopped to test drive the car a week later. I walked around the lot for 20 minutes, nobody around. Somebody finally came out. He told me dealership was closing in 10 minutes and it was too late to test drive it. He gave me his card, told me I could come back if still interested...never even took my name. This is a car that has been on the lot for 3 months. Now I know why.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.2 out of 5
    July 12, 2018

    I took my Fiat 500 to Collision after the driver's side door was hit by a Jeep Liberty as I was parked in a large lot. The manager was very helpful getting... everything settled with the insurance adjuster. It took two weeks for everything to be completed. I wasn't completely pleased with the replacement job, but Collision responded to my concerns and so picked up the car with no concerns.

    4.0 out of 5
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    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marlon Hardie

    Service Advisor

    (4.7) 59 reviews

    Biagino Mascolo

    Collision Manager

    NOT RATED

  • 5.0 out of 5
    July 12, 2018

    Armory is always the best. New service person checked me in, and that was a bit slow, but hopefully she will learn on the job. Work was done in under 2... hours and I found a comfortable place to wait away from the TV in the otherwise very comfortable customer lounge. Everyone is friendly and pleasant. Perhaps I've spent too much time there over the years. My single complaint is my disappointment to note that you had changed your practice of providing donuts and hard rolls to waiting customers and have substituted some kind of wrapped pastry. Perhaps I should thank you since the pastry was not the temptation thar a buttered hard roll has been in the past.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marlon Hardie

    Service Advisor

    (4.7) 59 reviews

    Danielle Sagendorph

    Service BDC/ express

    (4.9) 19 reviews

    Tom Harpster

    Service Manager

    (4.8) 34 reviews

    Mike Murphy

    Service Advisor

    (4.5) 29 reviews

  • 1.4 out of 5
    July 11, 2018

    So I was told for an oil change (all I needed) no appointment was necessary and I could use the fast lane. I can in at 9 am on a Saturday and there was... no wait. The service manager created invoice for 70.00. When I said I had the free oil change package he re rang it up and then told me that for standard oil changes you didn???t keep that in stock and I would have to wait and hour or two. My simple oil change in your fast lane cost me two hours of my life. Shame on you.

    1.0 out of 5
    Customer Service
    3.0 out of 5
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    1.0 out of 5
    Friendliness
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    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marlon Hardie

    Service Advisor

    (4.7) 59 reviews

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