Armory Chrysler Dodge Jeep Ram FIAT

Carolyn was extremely knowledgeable and patient with me as I am not an easy customer. She was not at all the typical pushy sales person. I would strongly... recommend her services. I am so happy with my car and my experience

Hi, I purchased a 2018 pro master with the maintenance package and business link. I took it to armory Chrysler in Albany ny for my first service.. I was... missing 3 lug nuts off of 2 wheels and was getting my first oil change witch was supposed to be free.. I explained to them that the lugs must have just fell out because I have never touch the wheel, they tried to change me 27.00 each when I told them no they told me that I owe them 34.00 for the oil change. I said no I don’t it’s free they said Chrysler only covers 35.00.. so I ask why was I here for 3 hours for a oil change with the business link they said the business link don’t mean anything.... Can someone tell me why I paid for something that don’t mean nothing?

My experience with Chris Campbell was the perfect mix of professionalism with a personal and friendly touch. Chris was willing to spend the time that I... needed to feel comfortable making the big decision to buy a new Jeep. Even when I required time to reflect on the vehicle or the price point that we had negotiated, Chris added the right combination of guidance, time, and understanding. At no point did I feel pressured or uncomfortable with my experience at Armory. I would strongly recommend a visit to Armory, as well as Chris Campbell to anyone that I talk to about their search for the perfect vehicle.

Dave was great to work with and everything seemed low pressure for the most part. Biggest issue was their financing over ours. We were threatened with... releasing our car back for other sales if we did not use their financing (as it would take too long to get a certified check form us). When we continued to assert that it was our bank or we walk, then the deal came through. I'm not sure if this was just pressure to close before the end of the month or only a standard finance maneuver. The rest of the buying experience from the test drive, through negotiations and final car pickup all went well. Nice variety of cars here to look at, but beware on financing pressures.

Mike was absolutely fantastic! He did everything he could to give me everything i wanted, from the minute i walked through the doors! Thanks for all the... help Mike.

I just wanted to express my thanks to Jerome Rucker on the new Jeep Compass that I leased. I am sorry for making you work so hard because I was so fussy.But... Jerrome went out of his way to make sure I got all the features I wanted. and I wanted to tell you I am very please with it and I am sure I will enjoy it until my next lease. And I will be sure to see you again when my lease is up.Thank you again Jerome. Have a great day.

I know it's not typical to buy a Chevy from a Chrysler dealership but they had the truck I was looking for. I had a set monthly price that I did not want... to go over and they worked with me to get me the plan I needed. Im not a fan of making large purchases and never trust sales reps but Michael Dougherty made the transaction painless!

Thank you Danielle for the excellent customer service.that you provide. I spend a lot of time bringing in our fleet for recalls and you make it so... easy!

The first time I brought my vehicle in, I got it back with oil/grease all over the door (inside & out), steering wheel, seat, & shifter. They brought... me cleaning stuff & after a couple remarks helped me clean it. Yes I had to clean my vehicle. The second time I brought it in they said it would be done by 1pm. When I arrived at 430pm the same service person who I dropped it to at 8am said they had no record of my vehicle being there. Three people went looking for my vehicle. About 10 mins later one of them came back & asked me if anyone found it yet. Another 10 mins later they return & tell me that they just started the work & it should be about 45 more mins. When I asked to see a manager I was told he was busy & would come see me when he was available. The manger never came. Two very bad experiences with this dealership & would never return or recommend them to anyone. Never experienced anything like this with any other dealerships.

Amazing experience purchasing my 2016 Jeep Cherokee at Amory Chrysler Jeep. Harry is very helpful, accommodating and gets the job done. I would definitely... recommend working with him!