Reviews
My car buying experience and service experience both went
My car buying experience and service experience both went smoothly. I felt like I was in good hands the whole time!
My car buying experience and service experience both went
My car buying experience and service experience both went smoothly. I felt like I was in good hands the whole time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very knowledgeable and respectful.
Very knowledgeable and respectful. Understood my problems and had me taken care of the next day.
Very knowledgeable and respectful.
Very knowledgeable and respectful. Understood my problems and had me taken care of the next day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511
Great- quick, friendly and answered all my questions.
Great- quick, friendly and answered all my questions. Dealership was clean, good atmosphere and comfortable waiting area.
Great- quick, friendly and answered all my questions.
Great- quick, friendly and answered all my questions. Dealership was clean, good atmosphere and comfortable waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511
Edgar was great to work with.
Edgar was great to work with. Answered all my questions. The job was done in a timely manner and the vehicle looked great after the walk.
Edgar was great to work with.
Edgar was great to work with. Answered all my questions. The job was done in a timely manner and the vehicle looked great after the walk.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went in for an issue that I thought was a manufacturing
I went in for an issue that I thought was a manufacturing defect but it ended up being an issue on my end. They were very helpful for the whole problem
I went in for an issue that I thought was a manufacturing
I went in for an issue that I thought was a manufacturing defect but it ended up being an issue on my end. They were very helpful for the whole problem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511
They provided great service.
They provided great service. I will definitely use them for all future maintenance and repairs.
They provided great service.
They provided great service. I will definitely use them for all future maintenance and repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511
The service department is well organized, timely and
The service department is well organized, timely and Edgar is a pleasure to work with!
The service department is well organized, timely and
The service department is well organized, timely and Edgar is a pleasure to work with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511
Great people and service.
Great people and service. Always suggest different services and also explain what might be needed.
Great people and service.
Great people and service. Always suggest different services and also explain what might be needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511
Felt like the 1990s again, when customer service meant
Felt like the 1990s again, when customer service meant something. Felt apppreciated. Have not had an after service car wash done for me in over a decade. Boucher made me feel special.
Felt like the 1990s again, when customer service meant
Felt like the 1990s again, when customer service meant something. Felt apppreciated. Have not had an after service car wash done for me in over a decade. Boucher made me feel special.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511
Got in right away in the morning, oil change, check up
Got in right away in the morning, oil change, check up and inspection, and tire rotation took about an hour like they estimated, and no hassles
Got in right away in the morning, oil change, check up
Got in right away in the morning, oil change, check up and inspection, and tire rotation took about an hour like they estimated, and no hassles
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511