Reviews
Haley was very quick to listen & found exactly what I was
Haley was very quick to listen & found exactly what I was looking for in about 5mi. Record Speed! She was very detailed in all her answers, which led to less questions & time not being wasted. Her contact & thoroughness with the finance manager Michael was impeccable. He too, was very thorough with the documents needed & logical with his responses. Haley went above & beyond customer service. Another quality that she has is honesty. No run arounds, Again, very detailed in her answers. Haley & Michael....you both were awesome!!
Haley was very quick to listen & found exactly what I was
Haley was very quick to listen & found exactly what I was looking for in about 5mi. Record Speed! She was very detailed in all her answers, which led to less questions & time not being wasted. Her contact & thoroughness with the finance manager Michael was impeccable. He too, was very thorough with the documents needed & logical with his responses. Haley went above & beyond customer service. Another quality that she has is honesty. No run arounds, Again, very detailed in her answers. Haley & Michael....you both were awesome!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ted Harris General Sales Manager 608-754-5511
Lyrics and Riley were a pleasure to work with.
Lyrics and Riley were a pleasure to work with. Very knowledgeable and helpful answering all of the questions/concerns i had.
Lyrics and Riley were a pleasure to work with.
Lyrics and Riley were a pleasure to work with. Very knowledgeable and helpful answering all of the questions/concerns i had.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Ted Harris General Sales Manager 608-754-5511
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. Someone from every department came and visited with us making us feel welcomed and important.
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. Someone from every department came and visited with us making us feel welcomed and important.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Gordie Boucher Ford Lincoln of Janesville. It's great to hear that we were able to assist you and that you had such a positive experience. Ted Harris General Sales Manager 608-754-5511
Great service Great attention to detail Will return
Great service Great attention to detail Will return Helpful Knowledgeable Went over and above Start to finish
Great service Great attention to detail Will return
Great service Great attention to detail Will return Helpful Knowledgeable Went over and above Start to finish
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511
Tim & Brian are exceptional, they helped me with an
Tim & Brian are exceptional, they helped me with an issue from when I had to have the windshield replaced somewhere else on my cx 30. When I wanted extra accessories & different tires for the cx5 that we had just bought Brian was very helpful . I know it sounds crazy getting new tires for a brand new vehicle. I needed tires that would work on ice & snow so I can get up our steep driveway. Both Tim & Brian have been amazing , because of them & the service team is one reason I chose to buy another Mazda . All the maintenance will be done at Mazda for both the cx30 & cx5 . Both Tim & Brian deserve a bonus , they go above and beyond . Kudos to the whole service team , I am very particular about my vehicles & who i have do maintenance on them . I trust the technicians at Mazda & that is a big thing for me . Again thank you I appreciated all of the help.
Tim & Brian are exceptional, they helped me with an
Tim & Brian are exceptional, they helped me with an issue from when I had to have the windshield replaced somewhere else on my cx 30. When I wanted extra accessories & different tires for the cx5 that we had just bought Brian was very helpful . I know it sounds crazy getting new tires for a brand new vehicle. I needed tires that would work on ice & snow so I can get up our steep driveway. Both Tim & Brian have been amazing , because of them & the service team is one reason I chose to buy another Mazda . All the maintenance will be done at Mazda for both the cx30 & cx5 . Both Tim & Brian deserve a bonus , they go above and beyond . Kudos to the whole service team , I am very particular about my vehicles & who i have do maintenance on them . I trust the technicians at Mazda & that is a big thing for me . Again thank you I appreciated all of the help.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511
I have always had good experiences & prompt service.
I have always had good experiences & prompt service. They sharpen their pencil whenever I compare prices.
I have always had good experiences & prompt service.
I have always had good experiences & prompt service. They sharpen their pencil whenever I compare prices.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511
Very professional and organized and well managed.
Very professional and organized and well managed. The staff is polite and considerate of my schedule.
Very professional and organized and well managed.
Very professional and organized and well managed. The staff is polite and considerate of my schedule.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511
The staff is polite and efficient.
The staff is polite and efficient. They got me in quickly and back on the road.
The staff is polite and efficient.
The staff is polite and efficient. They got me in quickly and back on the road.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511
Everyone was helpful and nice.
Everyone was helpful and nice. Made buying a new truck really easy. Would buy from them again
Everyone was helpful and nice.
Everyone was helpful and nice. Made buying a new truck really easy. Would buy from them again
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ted Harris General Sales Manager 608-754-5511
Dale, was a pleasure to work with.
Dale, was a pleasure to work with. We bought two new transit cargo vans for our business. They had them clean and full of gas for us.
Dale, was a pleasure to work with.
Dale, was a pleasure to work with. We bought two new transit cargo vans for our business. They had them clean and full of gas for us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511