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Reviews

Average Ratings

4.9
Average based on 150 reviews.
  • Excellent customer service!

    Went to this dealership to look at a used vehicle. Ended up leasing a brand-new vehicle instead! The whole process was quick and easy, and the sal...

    Dealer Response

    Thank you for sharing this outstanding feedback on your experience with our dealership, Jamie! We're very glad to know that Tony was able to help ...


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    Went to this dealership to look at a used vehicle. Ended up leasing a brand-new vehicle instead! The whole process was quick and easy, and the salesperson with whom I worked (Tony Gazetti) was knowledgeable, friendly, and accommodating. He made the whole process virtually stress-free. I will definitely be returning to Bowman in the future!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing this outstanding feedback on your experience with our dealership, Jamie! We're very glad to know that Tony was able to help you find the right vehicle for you and provide a hassle-free environment during the purchase! We greatly appreciate your business and look forward to working with you again next time!


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  • Outstanding Sales Delivery of New Vehicle

    My salesperson Sam Mona did an outstanding job delivering my car. I have never had anyone so knowledgeable and interested in making the customer ...


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    My salesperson Sam Mona did an outstanding job delivering my car. I have never had anyone so knowledgeable and interested in making the customer totally happy. His understanding of the vehicle was exceptional. You can tell he truly loves his job and enjoys making his customers happy with their new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Dealership Experience: professional, purposeful

    I would highly recommend Bowman Chevrolet and my salesperson Candy Collins. The experience was professional. Communication was polite, concise and...

    Dealer Response

    Thank you for taking the time to share these kind words about your experience with Candy, Joseph! It is so great to see that she was able to help ...


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    I would highly recommend Bowman Chevrolet and my salesperson Candy Collins. The experience was professional. Communication was polite, concise and purposeful. The 2016 Silverado was sold to my wife and I 'our way'. Candy was excellent to work with and was extremely responsive and cordial. If you go to Bowman Chevrolet, ask for Candy Collins.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share these kind words about your experience with Candy, Joseph! It is so great to see that she was able to help you and your wife find the perfect vehicle for you and provide outstanding service while doing so! Thank you for choosing to work with our dealership and for sharing this personal endorsement!


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  • Easy to do business with

    Tom Schaefer made this process very easy for me. I found the car the night before online, went in the next afternoon and left with the car that ni...

    Dealer Response

    Elizabeth, thank you for sharing this outstanding feedback on your interaction with Tom! We're very glad to know it was a smooth and simple proces...


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    Tom Schaefer made this process very easy for me. I found the car the night before online, went in the next afternoon and left with the car that night. He was honest, mindful of my time and was a real pleasure to work with. And I love the car :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Elizabeth, thank you for sharing this outstanding feedback on your interaction with Tom! We're very glad to know it was a smooth and simple process for you to find and purchase your new vehicle! We will be sure to pass on your kind words to Tom and would like to thank you for choosing to do business with our dealership!


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  • Silverado Lease

    Excellent experience Rocco treated me fantastic 3rd buying experience

    Dealer Response

    Thank you for returning to work with our team, Tracy! We are honored to know that you continue to have great experiences with our dealership and w...


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    Excellent experience Rocco treated me fantastic 3rd buying experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for returning to work with our team, Tracy! We are honored to know that you continue to have great experiences with our dealership and will be sure to let Rocco know how much you appreciate his help! We hope you're enjoying your new Chevy!


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  • Bowman Chevrolet Experience

    This is the 3rd time I've been to Bowman Chevy for my vehicle and they never fail to disappoint. I've worked with Justin Thrift the past 3 visits ...

    Dealer Response

    April, thank you for your continued loyalty to our team at Bowman Chevrolet! We're so happy to know that Justin is able to exceed your expectation...


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    This is the 3rd time I've been to Bowman Chevy for my vehicle and they never fail to disappoint. I've worked with Justin Thrift the past 3 visits and he has been great. He is very knowledgable and really cares for his customers. I would recommend this dealership to anybody!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    April, thank you for your continued loyalty to our team at Bowman Chevrolet! We're so happy to know that Justin is able to exceed your expectations and provide outstanding service during each visit! We greatly appreciate your business and your willingness to recommend our dealership in the future! Congratulations on your latest vehicle!


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  • Bowman Chevrolet experience

    Leased another Equinox for my wife and the experience was great. Went in on Tuesday morning, selected the vehicle, and picked it up Wednesday morn...

    Dealer Response

    We're so glad to see that you had a smooth and hassle-free experience with our team! Congratulations on your family's new Equinox and please let u...


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    Leased another Equinox for my wife and the experience was great. Went in on Tuesday morning, selected the vehicle, and picked it up Wednesday morning. The whole process took only 1.5 hours.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're so glad to see that you had a smooth and hassle-free experience with our team! Congratulations on your family's new Equinox and please let us know if we can be of any further assistance to you!


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  • Happy Customer

    Meet Candy about one month ago, while I was exploring purchasing options. I looked at GMC Terrains, Hundai Santa Fe, and Chevrolet Equinox. I retu...

    Dealer Response

    Thank you for sharing this great feedback, Bill! We are so glad to see that you had an excellent experience with Candy! We appreciate your recomme...


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    Meet Candy about one month ago, while I was exploring purchasing options. I looked at GMC Terrains, Hundai Santa Fe, and Chevrolet Equinox. I returned to see Candy and bought a Equinox, Midnight Special. She was informative, honest, and worked with me to find the right vehicle for me, at this time. I would recommend Candy, & Bowman to anybody that is looking for a new vehicle. My entire experience was done without any glitches, problems, and all of the people talk about when they buy new cars!!!!! Thank You Candy!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing this great feedback, Bill! We are so glad to see that you had an excellent experience with Candy! We appreciate your recommendation and hope to have the opportunity to work with you again! Congratulations on your Midnight Edition Equinox!


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  • The way Auto Shopping is suppose to be

    Sales Manager Joe Jackson has some Rockstar sales professionals with Carrie Strickland, Tony Gazetti and Tom Schaefer. All of them are 5 STAR. ...

    Dealer Response

    Steve, thank you for sharing this awesome feedback and kind words about our team members here at Bowman Chevrolet! We greatly appreciate knowing t...


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    Sales Manager Joe Jackson has some Rockstar sales professionals with Carrie Strickland, Tony Gazetti and Tom Schaefer. All of them are 5 STAR. My experience started back about August 15th. I online chatted with 3 dealerships, (using their websites), in the area for a couple of reasons; 1. I have a 2011 GMC Terrain that I can proudly say I have 202,000 miles on and needed to start looking for a just in case vehicle; and 2. being new to the area I needed to find a new one-stop-shop dealership. My request was to email me some lease and purchase quotes on several vehicles, as I didn't have time to run to dealership to dealership and get caught up in the minutiae of calls, test drives etc. Carrie Strickland was my initial contact online Customer Care Consultant, a polite and professional individual; the kind every dealership should have as a first impression contact. Bowman sales professionals Tony Gazetti (New Car) and Tom Schaefer (Used Car) were who I worked with. Tony did not hesitate to provide me a detailed breakdown of new car options without even getting anymore information than my email at that point. He was the person who got me in the door. We talked about many options including a multi-vehicle lease/buy solution at my request. Tony even reminded me (over the phone while heading to another dealership) about the if it sounds too good... He was right. Enter stage right Tom Schaefer. My plan took somewhat of a turn as I was constantly checking Bowman's inventory, and found a sharp 2014 Cadillac ATS. Took for a test drive on Friday. Slept on it, and then went and purchased it on Saturday. Now Tom is a funny... humorous not strange... guy, but when it came down to getting everything processed prior to closing; he came through. Bowman has been great in follow-up emails as well. I will be back to see the new car group very soon to get the second vehicle through a lease. Looking forward to the experience. Steve H.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Steve, thank you for sharing this awesome feedback and kind words about our team members here at Bowman Chevrolet! We greatly appreciate knowing that Joe, Carrie, Tony, and Tom went above and beyond to provide an outstanding service experience for you and we will be sure to let them know just how much you enjoyed working with each of them! It is great to know that you were able to find a used vehicle to meet your needs and we look forward to working with you on your future lease! Thank you again for reiterating these thoughtful details, we look forward to seeing you again next time!


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  • Better Than The Competition!!!

    Having been a long time Chevy customer, I can honestly say I was wowed by my experience at Bowman Chevrolet! They are SO much more than the avera...

    Dealer Response

    Thank you for sharing this glowing review and kind words about our team at Bowman Chevrolet, Cheryl! We're very glad to know that you received out...


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    Having been a long time Chevy customer, I can honestly say I was wowed by my experience at Bowman Chevrolet! They are SO much more than the average dealership, and I'm happy to join their family! Everything from the comfortable waiting room (which was fully stocked with lots of snacks and a coloring table for my daughter), to the quick and friendly service from our rep Tony Gazetti made the complete experience a wonderfully pleasant and easy. Not to mention their pricing....which was FAR below my quotes from other dealers! I will gladly pass three other Chevy dealers and drive all the way from Rochester to come back and visit your awesome dealership!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing this glowing review and kind words about our team at Bowman Chevrolet, Cheryl! We're very glad to know that you received outstanding service and enjoyed the comforts of our waiting area. Customer satisfaction is very important to our dealership and the Chevy brand, we appreciate knowing you had such an enjoyable experience during your visit! We cannot thank you enough for this endorsement and we look forward to working with you for many years to come!


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