Reviews
Extremely helpful
Tony Gazetti was a great person to work with. Honestly. Helpful. Quick to respond. Just an all around good guy. Would and will recommend Tony and Bowman Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rachel, we're so glad to see you enjoyed working with Tony! We'll be sure to share these kind words and praise with him! Thank you for choosing to work with our dealership and for your willingness to recommend our team in the future!
The way Auto Shopping is suppose to be
Sales Manager Joe Jackson has some Rockstar sales professionals with Carrie Strickland, Tony Gazetti and Tom Schaefer. All of them are 5 STAR. My experience started back about August 15th. I online chatted with 3 dealerships, (using their websites), in the area for a couple of reasons; 1. I have a 2011 GMC Terrain that I can proudly say I have 202,000 miles on and needed to start looking for a just in case vehicle; and 2. being new to the area I needed to find a new one-stop-shop dealership. My request was to email me some lease and purchase quotes on several vehicles, as I didn't have time to run to dealership to dealership and get caught up in the minutiae of calls, test drives etc. Carrie Strickland was my initial contact online Customer Care Consultant, a polite and professional individual; the kind every dealership should have as a first impression contact. Bowman sales professionals Tony Gazetti (New Car) and Tom Schaefer (Used Car) were who I worked with. Tony did not hesitate to provide me a detailed breakdown of new car options without even getting anymore information than my email at that point. He was the person who got me in the door. We talked about many options including a multi-vehicle lease/buy solution at my request. Tony even reminded me (over the phone while heading to another dealership) about the if it sounds too good... He was right. Enter stage right Tom Schaefer. My plan took somewhat of a turn as I was constantly checking Bowman's inventory, and found a sharp 2014 Cadillac ATS. Took for a test drive on Friday. Slept on it, and then went and purchased it on Saturday. Now Tom is a funny... humorous not strange... guy, but when it came down to getting everything processed prior to closing; he came through. Bowman has been great in follow-up emails as well. I will be back to see the new car group very soon to get the second vehicle through a lease. Looking forward to the experience. Steve H.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve, thank you for sharing this awesome feedback and kind words about our team members here at Bowman Chevrolet! We greatly appreciate knowing that Joe, Carrie, Tony, and Tom went above and beyond to provide an outstanding service experience for you and we will be sure to let them know just how much you enjoyed working with each of them! It is great to know that you were able to find a used vehicle to meet your needs and we look forward to working with you on your future lease! Thank you again for reiterating these thoughtful details, we look forward to seeing you again next time!
Happy Customer
Meet Candy about one month ago, while I was exploring purchasing options. I looked at GMC Terrains, Hundai Santa Fe, and Chevrolet Equinox. I returned to see Candy and bought a Equinox, Midnight Special. She was informative, honest, and worked with me to find the right vehicle for me, at this time. I would recommend Candy, & Bowman to anybody that is looking for a new vehicle. My entire experience was done without any glitches, problems, and all of the people talk about when they buy new cars!!!!! Thank You Candy!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing this great feedback, Bill! We are so glad to see that you had an excellent experience with Candy! We appreciate your recommendation and hope to have the opportunity to work with you again! Congratulations on your Midnight Edition Equinox!
Chevy Silverado
I'm so glad I got Teresa as my sales person when I came looking for a truck to lease. Very friendly and made me feel very comfortable like she had known me for years. I would definitely would recommend Teresa. As my friend bigred said, "You can't go wrong dealing with her"!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this outstanding feedback on Teresa! We agree that she is a very important part of our team and appreciate knowing you had such a great time working with her! Thank you for choosing to visit our dealership and congratulations on your new vehicle!
leased a equinox
tereasa was great I went with my friend to pick up her new truck and decided to get a new vehicle tereasa was very patient and explained every thing my last new vehicle was in 2004 so everything was new to me you can not go wrong dealing with her
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this awesome feedback on Teresa! We're very glad to see that she was able to help you through the purchase process and explain all of the facets of your new vehicle! We hope you love driving it around and we hope to work with you again in the future!
Better Than The Competition!!!
Having been a long time Chevy customer, I can honestly say I was wowed by my experience at Bowman Chevrolet! They are SO much more than the average dealership, and I'm happy to join their family! Everything from the comfortable waiting room (which was fully stocked with lots of snacks and a coloring table for my daughter), to the quick and friendly service from our rep Tony Gazetti made the complete experience a wonderfully pleasant and easy. Not to mention their pricing....which was FAR below my quotes from other dealers! I will gladly pass three other Chevy dealers and drive all the way from Rochester to come back and visit your awesome dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing this glowing review and kind words about our team at Bowman Chevrolet, Cheryl! We're very glad to know that you received outstanding service and enjoyed the comforts of our waiting area. Customer satisfaction is very important to our dealership and the Chevy brand, we appreciate knowing you had such an enjoyable experience during your visit! We cannot thank you enough for this endorsement and we look forward to working with you for many years to come!
Best Dealership Experience I've Ever Had!
Having been a long time Chevy customer, I can honestly say I was wowed by my experience at Bowman Chevrolet! They are SO much more than the average dealership, and I'm happy to join their family! Everything from the comfortable waiting room (which was fully stocked with lots of snacks and a coloring table for my daughter), to the quick and friendly service from our rep Tony Gazetti made the complete experience a wonderfully pleasant and easy. Not to mention their pricing....which was FAR below my quotes from other dealers! I will gladly pass three other Chevy dealers and drive all the way from Rochester to come back and visit your awesome dealership!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this glowing review and kind words about our team at Bowman Chevrolet, Cheryl! We're very glad to know that you received outstanding service and enjoyed the comforts of our waiting area. Customer satisfaction is very important to our dealership and the Chevy brand, we appreciate knowing you had such an enjoyable experience during your visit! We cannot thank you enough for this endorsement and we look forward to working with you for many years to come!
New vehicle purchase. Chaz is the best sales man ever!!
Bought a new truck from bowman. Chaz was very helpful and was there to help us in every way. If you are looking to buy a Chevy I would highly recommend Bowman for sales and anything else you might need. Talk to Chaz he is awesome!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this great account of your experience at our dealership! We appreciate knowing that Chaz was an asset to you while shopping for your new truck! We appreciate your willingness to share this recommendation and we hope to work with you again in the future!
Very knowledgeable
This was the first time we leased a vehicle and Chris Salazar answered all of our questions and more. We were kept informed every step of the way through the process and could not be happier with our new Silverado.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your first lease, Scott! We're very glad to know that Chris was able to ease you through the process and keep you informed of all of the steps. We know you'll love driving your new Silverado and we hope to have the opportunity to work with you again soon!
Great Service
The Sales Team here is great. They listen to what exactly you are looking for and work to accommodate your request to the best of their abilities. More often than not they exceed these requests and provide an even better offer than what the customer could have thought of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Meghan, thank you for sharing this glowing recommendation of our sales team! We greatly appreciate knowing that our associates were able to provide you with outstanding service and could surpass your expectations! Thank you for choosing to work with our dealership and we hope to have another opportunity to work together in the future!