Jerry Roling Motors

4.2
(14 reviews)

Reviews

4.2
(14 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Poor salesmanship

Salesman was supposed to be holding a truck for me with a credit app as I live over 2 hours away but never sent me the credit app even though I sent a text following up on it then an hour later another sales rep sends me a text telling me not to leave as they are selling it to another person. They don’t care about you as a customer.

5.0

Selling our car

Knowing we were selling our 2012 Enclave and having an issue with it, the service manager accurately diagnosed the wheel bearing problem after driving the car. It was fixed. We sold the vehicle after the fix. At the price we wanted. The service department also provided information willingly with our permission to the potential buyers of our used car.

Dealer response

Thank you for taking the time to leave this review. We hope to be of service to you again in the future. Best wishes, Jerry Roling Motors.

5.0

Traverse

Very good dealership made purchasing a new car easy Very helpful

Dealer response

Hi, your wonderful feedback and rating mean a lot to us. Thank you for your business, and have a fantastic day!

5.0

Mrs.shalayne Carl

I havent done any shopp yet but this dealer is pretty much amazing. Those cars looks so cool and I wish I could buy one as soon as possible

Dealer response

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

5.0

Amazing Customer Service

This dealership is always amazing to work with for vehicle servicing!

Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jerry Roling Motors!

5.0

Excellent

This place is the best around, their level of customer service is out of this world! I have never been dissatisfied and will only go here for all of my car needs from now on! I highly recommend them, you wont be disappointed! They make you feel so comfortable and make your whole experience an easy and enjoyable one!

Dealer response

Hi Natasha, thank you for taking the time to leave a review for us at Jerry Roling Motors. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

Jerry Roling Motors!

The customer service is 2nd to none!!! I am someone who wants to know everything about the car and am not interested in high pressure sales. I want to take my time and test drive and compare prices and features. I felt they appreciated and valued this. Would not go anywhere else.

Dealer response

Dawn, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up.

5.0

Good Service

Was in for an oil change and the service department pointed out that the vehicle was in need of the fuel system service and explained the need for the service. I also requested a tire rotation but they pointed out that it was not needed since the tires were wearing evenly which I appreciated. Consider service department very professional and completed the work in a timely fashion.

Dealer response

Thank you for taking the time to share your positive service experience at Jerry Roling Motors, it is greatly appreciated. We look forward to the opportunity to provide you with top-notch service in the future. Please let us know if there is anything else we can do in the meantime.

5.0

Great Used vehicle buying experience

I went with a friend who saw a great used SUV on their website. She called a sales rep earlier in the week and made an appointment to test drive 2 vehicles. Sales rep very personable and professional. Took the time to point out everything on the dash, seats, electronics. Traded old vehicle in on same day and drove home with new one. They took care of everything. Car was not overpriced and they didn't pressure customer into anything.

Dealer response

The staff at Jerry Roling Motors would like to thank you for sharing your feedback and 5 star experience at our dealership. We strive to provide the best customer experience possible so let us know if there is anything we can do in the future to make the process more enjoyable. You'll always have friends at Jerry Roling Motors. Thank you for your valued business.

4.3

Shopping for used car.

Helpful staff willing to search for the exact vehicle we were looking for. Purchase is pending.

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