Key Hyundai of Salem

Great service so far in assessing the problem with my car repairs to be done soon Will complete survey when work is complete. Thank you

The Sales people were great. Answered all my questions and concerned and I purchased a vehicle

I had an easy buying process and continue to bring my car in for service. Yesterday a routine oil change went exactly as I thought it would! They had me in and out after just a few minutes! The waiting room was clean and comfortable and had plenty of snacks! A great place!!

This is my second consecutive lease with Key Hyundai of Salem, and I have to say that they are fantastic! I highly recommend them to anyone looking for a new vehicle. Thanks again to Nancy, Christian, and James

Everyone was very kind and helpfull. They even allowed us to test drive over night so we could check the visibility of the head lights because I have a hard time seeing at night sometimes.

Such an easy experience to buy a car from this dealership. Wonderful people to work with, very kind, friendly and knowledgeable. Luis was great!!

Let me start by saying I owned a 2016 Hyundai Veloster and it ran for 267K miles with just normal oil changes and tires and a few minor repairs. This April the transmission went. Based on my experience I felt I had no choice but to purchase another Hyundai. On April 30th I went Key because the were no pressure, hassle free. I found a Santa Cruz that was just a perfect fit because we dirt bike and could put them in the back to transport. Unfortunately, when checking out the vehicle for the test drive the Roll-Up Tonneau Cover wasn't working. Fabian said no problem, I will have service take a look. We went and signed the purchase paperwork. Fabian returned saying service dept said it needs to be replaced. They will order and it will be in next Monday May 5th and I will call you to come down and we will install. We never got a call. When we called on Monday May 12th we were told the cover was on indefinite back order. So since then we have been waiting and involved corporate and still cannot seem to get a replacement cover even though we were sold a certified preowned vehicle with 15o point quality assurance inspection yet they didn't notice the cover wouldn't roll back???? and now they cannot supply a replacement? But they didn't mind signing all the paperwork for the sale stating it met all the requirements of the Certified preowned vehicle inspection. I am now questioning my decision to buy another Hyundai. Also since driving away in our new purchase we found the blue tooth isn't working, Car play doesn't work, both screens have turned black during driving just to mention a few issues since driving away. Very Disappointed customer. And when my husband called to schedule a service appt he was told that it wasn't a absolute that the problems were covered under the full warranty that transferred with our purchase. We were told that for all the know mice could have chewed wires so until the inspect the vehicle there was no guarantee. Also got a call a day later on voicemail stating we aren't sure if you have an appt but if you do there is a diagnostic fee until it was proved to be a warranty issue. If I could return my truck for a full refund I would!!!!!!!

Very good experience today especially Fabian also Diane and Nancy also Greg thank you all

Great dealership! I left my prized water jug in the service dept!! Can you either email me at tjaffarian5@gmail.com to let me know you have it, or call 9785192746

Exceeded my expectations today today today today weird number of words today today today today