Reviews
Nick was absolutely incredible.
Nick was absolutely incredible. I planned to visit 2 other dealerships (other brands) that day- and the knowledge, experience, kindness, and patience Nick had going over all the options Hyundai had for me made me realize I had to look no further. In (hopefully) many many years when I’m in the market for my next car- I hope I can Nick along for the ride!
Nick was absolutely incredible.
Nick was absolutely incredible. I planned to visit 2 other dealerships (other brands) that day- and the knowledge, experience, kindness, and patience Nick had going over all the options Hyundai had for me made me realize I had to look no further. In (hopefully) many many years when I’m in the market for my next car- I hope I can Nick along for the ride!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Great place love the no haggling situation there and very
Great place love the no haggling situation there and very transparent about everything to do with the car I am interested in
Great place love the no haggling situation there and very
Great place love the no haggling situation there and very transparent about everything to do with the car I am interested in
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon!
Prices increased from the ir original quote provided
Prices increased from the ir original quote provided during the process and no accountability taken for the mistake on their side. Just a text apology.
Prices increased from the ir original quote provided
Prices increased from the ir original quote provided during the process and no accountability taken for the mistake on their side. Just a text apology.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We are disappointed to hear that you did not have a more positive experience with us at Key Hyundai of Salem. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (603) 841-3099 so we can work towards a resolution. We look forward to hearing from you.
The overall experience was excellent from the person
The overall experience was excellent from the person checking me in who was very courteous to the overall prompt efficient service. He also answered additional questions.
The overall experience was excellent from the person
The overall experience was excellent from the person checking me in who was very courteous to the overall prompt efficient service. He also answered additional questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Key Hyundai of Salem. We look forward to having you as a valued customer for many years to come!
Excellent service department and friendly staff.
Excellent service department and friendly staff. Love the reminders that keep my vehicle service on track.
Excellent service department and friendly staff.
Excellent service department and friendly staff. Love the reminders that keep my vehicle service on track.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Hyundai of Salem.
Friendly non-pushy service.
Friendly non-pushy service. We found every part of the buying process was a positive experience.
Friendly non-pushy service.
Friendly non-pushy service. We found every part of the buying process was a positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scott, Thank you for choosing Key Hyundai of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Sales folks were helpful and did a good job of getting to
Sales folks were helpful and did a good job of getting to a deal that worked for me without the common car-buying pressure.
Sales folks were helpful and did a good job of getting to
Sales folks were helpful and did a good job of getting to a deal that worked for me without the common car-buying pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Ross for your feedback on your recent visit to Key Hyundai of Salem. It's great to hear that we were able to assist you and that you had such a positive experience.
We were looking for a good used car for our 17 y.
We were looking for a good used car for our 17 y.o. daughter and found one we liked online. We went to the dealership and really enjoyed our buying experience. It was hassle-free, and we didn't feel pressured in any way. The facilities were very nice, everyone was very friendly, and the ladies room was the cleanest public restroom I had ever encountered. I will absolutely return to this dealership, and we have already recommended them to others who are currently in the market for a car. Thank you Nick, and to the very nice new finance guy who processed our paperwork!
We were looking for a good used car for our 17 y.
We were looking for a good used car for our 17 y.o. daughter and found one we liked online. We went to the dealership and really enjoyed our buying experience. It was hassle-free, and we didn't feel pressured in any way. The facilities were very nice, everyone was very friendly, and the ladies room was the cleanest public restroom I had ever encountered. I will absolutely return to this dealership, and we have already recommended them to others who are currently in the market for a car. Thank you Nick, and to the very nice new finance guy who processed our paperwork!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Connie, for your feedback on your recent visit to Key Hyundai of Salem. It's great to hear that we were able to assist you and that you had such a positive experience.
The employees there are extremely smart and helpful!
The employees there are extremely smart and helpful! They helped me understand the process of buying a car very patiently!
The employees there are extremely smart and helpful!
The employees there are extremely smart and helpful! They helped me understand the process of buying a car very patiently!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Maddie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Key Hyundai will promise great service until you're an
Key Hyundai will promise great service until you're an actual owner of one of their vehicles. Then it all falls apart! They promise the world and don't deliver on their promises.
Key Hyundai will promise great service until you're an
Key Hyundai will promise great service until you're an actual owner of one of their vehicles. Then it all falls apart! They promise the world and don't deliver on their promises.
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- Buying process —
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
I've already reached out to the dealership management and have gotten nowhere. Brandon texted me after I requested a phone call via a vm and instead he texted and responded " what is this in regards to, I'm too busy to call you". REALLY Brandon, too busy?? I'm a customer, I'm driving. Don't text me and tell me you're too busy to speak with me when I've been referred to you by the service department !