Reviews
Write a review"WARNING! Jefferson Chevrolet sold me a 2024 Audi A6 with $6,977.89 in hidden safety defects (shredded serpentine belt, blown motor mounts, and a broken safety camera from a concealed accident). They ignored my 24-hour demand notice. Formal fraud complaints have been officially filed with the Michigan Attorney General and the Secretary of State (SOS). Avoid this dealership at all costs!"
"WARNING! Jefferson Chevrolet sold me a 2024 Audi A6 with $6,977.89 in hidden safety defects (shredded serpentine belt, blown motor mounts, and a broken safety camera from a concealed accident). They ignored my 24-hour demand notice. Formal fraud complaints have been officially filed with the Michigan Attorney General and the Secretary of State (SOS). Avoid this dealership at all costs!"
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Over the years I?ve bought and leased cars from different dealerships, but never before have I had the pleasure of dealing with one that treats you like family
Over the years I?ve bought and leased cars from different dealerships, but never before have I had the pleasure of dealing with one that treats you like family
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service man was really great (Reggie) he kept us well informed and comfortable my car was finished in a reasonable amount of time and the facility was very clean
The service man was really great (Reggie) he kept us well informed and comfortable my car was finished in a reasonable amount of time and the facility was very clean
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The customer service was outstanding I love the way they took care of me and my truck. The service center on Gratiot is terrible but I absolutely love the one that's on Jefferson near downtown. Keep up the good work.
The customer service was outstanding I love the way they took care of me and my truck. The service center on Gratiot is terrible but I absolutely love the one that's on Jefferson near downtown. Keep up the good work.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
In town for a Lions game, my truck was running incredibly rough leaving the hotel - shaking and wouldn't leave 1st gear. We were lucky to find Jefferson Chevrolet a mile down the road. We left the truck in their care to work on alternative means of getting home, over an hour away. Assuming the worst, the call the next day left me stunned. Less than $150, only having to address a clogged throttle body. While clearing the code they informed me of another code, that was not related to my issue - was of significant cost - while assuring me the fix wasn't needed immediately and I could address it with my local dealer. Above and beyond, Reggie, incredibly friendly and reassuring all the way. With no mechanical experience, often coming in cynical, it was so refreshing appreciating such an honest assessment and repair.
In town for a Lions game, my truck was running incredibly rough leaving the hotel - shaking and wouldn't leave 1st gear. We were lucky to find Jefferson Chevrolet a mile down the road. We left the truck in their care to work on alternative means of getting home, over an hour away. Assuming the worst, the call the next day left me stunned. Less than $150, only having to address a clogged throttle body. While clearing the code they informed me of another code, that was not related to my issue - was of significant cost - while assuring me the fix wasn't needed immediately and I could address it with my local dealer. Above and beyond, Reggie, incredibly friendly and reassuring all the way. With no mechanical experience, often coming in cynical, it was so refreshing appreciating such an honest assessment and repair.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast and efficient oil change. :) Check in at the service desk and finance were straightforward.
Fast and efficient oil change. :) Check in at the service desk and finance were straightforward.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Staff are always pleasant! Car servicing done expeditiously. Never had a problem after service.
Staff are always pleasant! Car servicing done expeditiously. Never had a problem after service.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bobby doesn't care about you, he does not have your best interest at heart. Your just a sale to him.
Bobby doesn't care about you, he does not have your best interest at heart. Your just a sale to him.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience nice courteous Clean patient business
Great experience nice courteous Clean patient business
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding car dealership. Actually the only one I could find what I wanted. I am truly satisfied ?.
Outstanding car dealership. Actually the only one I could find what I wanted. I am truly satisfied ?.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase