Golling Buick-GMC

Reviews

4.8
(176 reviews)

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5.0

GOLLING BUICK

Golling Dealership overall is the best, best, Dealership we have ever been to.....(age 80...that's called a seasoned driver.). Way to go Golling.....doing it right.

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

1.0

Mr john

Very good service. Good facilities good customer relations

Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Have a good day! Take care!

1.0

Found the kind of car I was looking for there.

Saw a car I wanted on Cars.com and contacted them via that site. Got a return call from Lisa. I asked her a few questions about the car I was interested in and made arrangements to see car at the dealership 2 days later. It was a hour drive from my house. When I arrived Lisa had Leigh take care of me. Leigh was very nice and took plenty of time with me driving and after showing me the options and how things worked on the car etc. Then she gave me a print out of the cars service history. Lisa told me the car just came in and was just now detailed and put on the lot. According to the service record the car was actually used for their shuttle service for the past 2 yrs and had accumulated 25,000 miles in this capacity. I made a low ball offer because those added miles were all city miles which are the hardest thing on a car. They refused my offer and I countered with a cash offer that was only $1750 below what they were asking. Lisa lied to me about that car on 4 different questions including that it had been used as their shuttle. The used car manager also tried to weasel his way around the point that it had been their shuttle. I don't appreciate being flat out lied to by Lisa and I wouldn't recommend anybody to do business with this company.

5.0

A great dealer

If you're looking for a Buick, and I highly recommend one, then this is the place to go. They are very easy to work with.

5.0

Excellent service

Everyone at Golling made the purchase of my car very quick, easy and efficient. It was literally so fast, as they accommodated me on my lunch break for a test drive. And when the private buyer for my car backed out at the last minute, the Golling team went to work and found a new buyer within a day. Thank you!

Dealer response

Hello Amanda. Thanks so much! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your business and look forward to helping in the future. Have a great week!

3.7

asking top dollar for damaged car

Was looking at a used car they were asking top dollar for. It needed paint in numerous places, hubcaps, and parts of the bumper recliped. They would not fix those things or come down on price for the car so i could get those things fixed. The car has been there for months guess they didn't want to sell the car that bad.

5.0

Great Dealership

Our dealer Sarah was very friendly and helpful. She helped us become familiar with our new car and has offered her assistance if we need more help.

5.0

Great service!

I needed to buy a new car and thought of Golling first. They have been excellent in the past with repairs on my old car. Chuck Eubanks was extremely helpful and made my new car buying experience easy and stress free.

5.0

Fantastic Sales department!

My experience was fantastic, We were greeted by Lisa as we waited for a salesperson, she was very pleasant to talk with. Within just a few moments, Dave Crowder became my salesperson. I appreciated the fact that I never felt that he was being pushy and was very honest with me. He was willing to listen to exactly what I was looking for and immediately started looking for a dealer trade since they did not have the one I wanted. He kept in contact with me to let me know when it arrived and was extremely helpful. I consider him my new salesperson and the one that I will refer to all of my friends and family.

5.0

Encore Lease

Leigh Adams is an amazing salesperson to work with. She listens and offers her input at just the right time. The facility is great, the selection of vehicles offered was perfect. She far exceeded our expectations throughout the entire process. We highly recommend Leigh for your next purchase or lease! 5-Star rating!

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