Golling Buick-GMC

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
174 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 7, 2019

    Saw a car I wanted on Cars.com and contacted them via that site. Got a return call from Lisa. I asked her a few questions about the car I was interested... in and made arrangements to see car at the dealership 2 days later. It was a hour drive from my house. When I arrived Lisa had Leigh take care of me. Leigh was very nice and took plenty of time with me driving and after showing me the options and how things worked on the car etc. Then she gave me a print out of the cars service history. Lisa told me the car just came in and was just now detailed and put on the lot. According to the service record the car was actually used for their shuttle service for the past 2 yrs and had accumulated 25,000 miles in this capacity. I made a low ball offer because those added miles were all city miles which are the hardest thing on a car. They refused my offer and I countered with a cash offer that was only $1750 below what they were asking. Lisa lied to me about that car on 4 different questions including that it had been used as their shuttle. The used car manager also tried to weasel his way around the point that it had been their shuttle. I don't appreciate being flat out lied to by Lisa and I wouldn't recommend anybody to do business with this company.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 7, 2018

    Everyone at Golling made the purchase of my car very quick, easy and efficient. It was literally so fast, as they accommodated me on my lunch break for... a test drive. And when the private buyer for my car backed out at the last minute, the Golling team went to work and found a new buyer within a day. Thank you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Amanda. Thanks so much! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly... and professional service to our guests. We sincerely value your business and look forward to helping in the future. Have a great week!

  • April 14, 2019

    If you're looking for a Buick, and I highly recommend one, then this is the place to go. They are very easy to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    October 31, 2016

    Was looking at a used car they were asking top dollar for. It needed paint in numerous places, hubcaps, and parts of the bumper recliped. They would not... fix those things or come down on price for the car so i could get those things fixed. The car has been there for months guess they didn't want to sell the car that bad.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 27, 2015

    Our dealer Sarah was very friendly and helpful. She helped us become familiar with our new car and has offered her assistance if we need more help.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 17, 2015

    I needed to buy a new car and thought of Golling first. They have been excellent in the past with repairs on my old car. Chuck Eubanks was extremely helpful... and made my new car buying experience easy and stress free.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2015

    My experience was fantastic, We were greeted by Lisa as we waited for a salesperson, she was very pleasant to talk with. Within just a few moments, Dave... Crowder became my salesperson. I appreciated the fact that I never felt that he was being pushy and was very honest with me. He was willing to listen to exactly what I was looking for and immediately started looking for a dealer trade since they did not have the one I wanted. He kept in contact with me to let me know when it arrived and was extremely helpful. I consider him my new salesperson and the one that I will refer to all of my friends and family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 24, 2015

    Leigh Adams is an amazing salesperson to work with. She listens and offers her input at just the right time. The facility is great, the selection of vehicles... offered was perfect. She far exceeded our expectations throughout the entire process. We highly recommend Leigh for your next purchase or lease! 5-Star rating!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 11, 2015

    From start to finish the entire process was handled with professionalism and friendliness. I was deeply impressed with Harvey Blitz and would recommend... him to anyone interested in a fair deal. I never felt pushed and Harvey was patient with us as we worked through several different models and configurations before we finally decided upon our new Sierra 1500.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 18, 2015

    This is the 3rd car purchased from Golling and the 2nd from Leigh. We are extremely happy with the level of expertise and thoroughness that Leigh showed... us. She is very attentive and follows through with everything she says. We will be coming back to Leigh and Golling to purchase/lease another vehicle after our current lease is up. We also intend on coming in in the event we need to replace one of our other existing cars. GREAT JOB and Thank you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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