Reviews
Excellent service and am vary happy
Excellent service and am hoping to put Symdon on the side of my race car soon
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best customer support ever!
Best dealership and customer support in the Madison area by far. Worth the drive. Buy a car from them and you'll never go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Greg, we really appreciate you taking time to write this nice feedback about our dealership. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. If there is anything more that we can do please come back and see us again. Take care! Best regards, the Symdon Chevrolet Team
Great service with a smile!
I've never been to this dealership with my car, I called to get an appointment for an oil change. Got right in without a problem. Quick service with a smile, and when I asked if they had my warranty information on file for my free oil changes, they without a second thought put things in and made everything smooth. Very refreshing to go somewhere were they know what they are doing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this five-star review of our service department, Amy. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, the Symdon Chevrolet Team
Friendly, smooth buying experience
I worked with Colin at Symdon Chevrolet. He was very friendly and had good knowledge of the vehicle I was looking at. Once I made an offer, he and the sales department worked through it quickly without haggling and made it work. There was a chip in the windshield they agreed to repair and ultimately replaced the whole windshield at no charge. Very happy with the experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maintenance Work
Dennis was a great person to work with. He kept me informed through the process and what options there were to correct the issues with our car. The only thing to look at that was not satisfying was the fact that on one of the tires we are now missing a hub cap cover.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Work
Very welcoming, but since you do have refreshment for guests, let them know you have them? I had to find them my first time, and since then, know where they are, but others don't.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service and helpful
We had a oil change and rotation scheduled. It took only 25 minutes. Then a salesman helped us with our phone connection through the dashboard. Very quick and helpful. No complaints at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change
Everyone is always friendly and gets the job done timely and with quality. Was pleased to find out that every 5th oil change is free. I like the complimentary coffee, soda and cookies, too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Always professional, Always polite, and they get the job done right. I would highly reccomend thier services and products to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
very quick service
as smooth as I could ask for. I called the morning of the service and they got me in with no problems.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase