Reviews
Write a reviewBad dealers with short forsight
This dearship is back in the Stone age how they've managed to get more vehicles accumulated around there rat hole Ally location I have a idea. Dont deal with these idiots. There going out of business pretty soon with scrapyard happy cheap junkyard location that's absolutely nuts. It be better located inside a cow yard along the highway. Very didapoited with these people. And I think the company had enough of them to some good Ford dealership could take them over. Think??
Bad dealers with short forsight
This dearship is back in the Stone age how they've managed to get more vehicles accumulated around there rat hole Ally location I have a idea. Dont deal with these idiots. There going out of business pretty soon with scrapyard happy cheap junkyard location that's absolutely nuts. It be better located inside a cow yard along the highway. Very didapoited with these people. And I think the company had enough of them to some good Ford dealership could take them over. Think??
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and buying process
I was shopping for a used car to replace my current vehicle and it was a very relaxed experience and they were very fair on their prices/trade-in values.
Great service and buying process
I was shopping for a used car to replace my current vehicle and it was a very relaxed experience and they were very fair on their prices/trade-in values.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a 2011 Ford Escape & got EXCELLENT service!
I was shopping for a car after my '99 Grand Am died. I had the pleasure of working with Thurston Hanson, and in a matter of just days I walked out with a 2011 Ford Escape! Thurston and New Glarus Motors were excellent -they made the shopping for a new car fun and they made the paperwork a breeze!
Bought a 2011 Ford Escape & got EXCELLENT service!
I was shopping for a car after my '99 Grand Am died. I had the pleasure of working with Thurston Hanson, and in a matter of just days I walked out with a 2011 Ford Escape! Thurston and New Glarus Motors were excellent -they made the shopping for a new car fun and they made the paperwork a breeze!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great personal service
I have had very good service on 3 vehicles at this small dealership over several years. They quickly diagnosed a brake problem that Russ Darrow in Madison missed twice, and that Madison "repair" cost me thousands. I liked the personal service of talking directly with the mechanic. Their good treatment of me made me want to buy my next car from them. I also liked the way the salesman (Thurston) found a beautiful used car for me when I needed one and then called me. He gave me a good price, and I bought it. It's beautiful and has been reliable and trouble free. I would go to them again.
Great personal service
I have had very good service on 3 vehicles at this small dealership over several years. They quickly diagnosed a brake problem that Russ Darrow in Madison missed twice, and that Madison "repair" cost me thousands. I liked the personal service of talking directly with the mechanic. Their good treatment of me made me want to buy my next car from them. I also liked the way the salesman (Thurston) found a beautiful used car for me when I needed one and then called me. He gave me a good price, and I bought it. It's beautiful and has been reliable and trouble free. I would go to them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the sincere review, Jeep Fan (we get it, Jeep fans, too). We're happy to hear you are pleased with both our sales and service departments. They sure make a great team for us at New Glarus Motors. Let us know when you're ready to start researching your next vehicle and we'll be there to see how we can help with the process. Sincerely, Your New Glarus Motors Team
Happy with service
Recently moved to the area and needed a quick repair on my Subaru (non-warranty). They were quick to help, did a good job and were easy to deal with.
Happy with service
Recently moved to the area and needed a quick repair on my Subaru (non-warranty). They were quick to help, did a good job and were easy to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recommend a different dealer
I bought a car from this business. It took them nearly 4 weeks to cash the check. They said that it would be good for my interest (I don't need a financial manager, I need a car salesman.) 4 weeks of driving a car that you don't really own is bizarre. Anyway, and within a month, the headlight went out (turned out to be melted wiring) and the RPM s went haywire. Very expensive fixes to need before changing the oil. They told me upon purchase that they drove this vehicle so I found it odd that the headlight in particular (within a week of purchase) wasn't noticed by them. Also very unresponsive. I would recommend another dealer.
Recommend a different dealer
I bought a car from this business. It took them nearly 4 weeks to cash the check. They said that it would be good for my interest (I don't need a financial manager, I need a car salesman.) 4 weeks of driving a car that you don't really own is bizarre. Anyway, and within a month, the headlight went out (turned out to be melted wiring) and the RPM s went haywire. Very expensive fixes to need before changing the oil. They told me upon purchase that they drove this vehicle so I found it odd that the headlight in particular (within a week of purchase) wasn't noticed by them. Also very unresponsive. I would recommend another dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase