Reviews
No Communication and the quality of work was not up to
No Communication and the quality of work was not up to dealership standards. They said they performed a service on my vehicle the 2nd visit but when i had to come back for another visit to fix the original problem they said it was never done. Don't trust the work they did and would never recommend them
No Communication and the quality of work was not up to
No Communication and the quality of work was not up to dealership standards. They said they performed a service on my vehicle the 2nd visit but when i had to come back for another visit to fix the original problem they said it was never done. Don't trust the work they did and would never recommend them
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're very sorry to hear about your experience and that it didn’t meet the level of service we strive to provide. Clear communication and quality work are incredibly important to us, and we sincerely apologize for any confusion or inconvenience you encountered. We’d appreciate the opportunity to learn more about what happened and make it right. If you're open to it, please reach out to our management team directly so we can look into the situation further and do our best to resolve it. Your feedback is important, and we take it seriously.
I recently had the experience of purchasing a new
I recently had the experience of purchasing a new vehicle. Britinie was knowledgeable about everything from the car itself to the process! She and the staff made buying a car a breeze! Highly recommend going to see her and the people at Friendly Ford for all your car needs. Thanks so much!!
I recently had the experience of purchasing a new
I recently had the experience of purchasing a new vehicle. Britinie was knowledgeable about everything from the car itself to the process! She and the staff made buying a car a breeze! Highly recommend going to see her and the people at Friendly Ford for all your car needs. Thanks so much!!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! 🚗🎉 We’re so happy to hear that Britinie and the team made your car-buying experience smooth and stress-free. Her knowledge and dedication truly make a difference, and we’re glad she could help make the process a breeze for you! We appreciate your recommendation and your support—enjoy your new vehicle! 🙌
Had the pleasure of working with Britinie.
Had the pleasure of working with Britinie.i picked out the vehicle prior to stopping in. She help me get out of my older Chevy and into a 2020 Silverado 2500. Appreciate you
Had the pleasure of working with Britinie.
Had the pleasure of working with Britinie.i picked out the vehicle prior to stopping in. She help me get out of my older Chevy and into a 2020 Silverado 2500. Appreciate you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Matt, for sharing your experience! We're thrilled to hear that Britinie made the process seamless and helped you transition from your older Chevy into your 2020 Silverado 2500. We truly appreciate your kind words and look forward to assisting you again in the future. Enjoy your new truck! 🚗😊✨
All the staff was wonderful and Chris was so helpful so
All the staff was wonderful and Chris was so helpful so happy with my car the Best place to go
All the staff was wonderful and Chris was so helpful so
All the staff was wonderful and Chris was so helpful so happy with my car the Best place to go
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words! We're thrilled to hear you had such a positive experience with Chris and the rest of our team. It's always our goal to make the car-buying process enjoyable and stress-free. Congratulations on your new car, and thank you for choosing us as the best place to go! We’re here for you anytime you need us. 🚗😊
I purchased a new 2024 F350 from Spencer, and it was an
I purchased a new 2024 F350 from Spencer, and it was an amazing experience. From the very beginning he knew what I wanted, and what price I was willing to pay. Needless to say, he knocked it out of the park! Great job Spencer! I will not only be buying more from you but will name my next child after you. lol Thank you my friend for all your help.
I purchased a new 2024 F350 from Spencer, and it was an
I purchased a new 2024 F350 from Spencer, and it was an amazing experience. From the very beginning he knew what I wanted, and what price I was willing to pay. Needless to say, he knocked it out of the park! Great job Spencer! I will not only be buying more from you but will name my next child after you. lol Thank you my friend for all your help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this amazing review! We're thrilled to hear that Spencer delivered exactly what you were looking for and exceeded your expectations. Naming your next child after him—now that's some next-level appreciation! 😄 We'll make sure Spencer hears about your kind words. Enjoy your new 2024 F350, and we can't wait to work with you again in the future. 🚗👏🎉
Purchased a new Ford Maverick from Friendly Ford of
Purchased a new Ford Maverick from Friendly Ford of Hamilton, NY. Everyone I dealt with was up front, honest and extremely helpful. The made a stressful (for me) situation into a pleasurable experience. Would not hesitate to buy from again. Thanks to everyone there.
Purchased a new Ford Maverick from Friendly Ford of
Purchased a new Ford Maverick from Friendly Ford of Hamilton, NY. Everyone I dealt with was up front, honest and extremely helpful. The made a stressful (for me) situation into a pleasurable experience. Would not hesitate to buy from again. Thanks to everyone there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback! We're delighted to hear that your experience purchasing a new Ford Maverick at Friendly Ford of Hamilton was a positive one. It's great to know that our team made the process stress-free and enjoyable for you. We look forward to working with you again in the future!
Very nice and pleasant to work with.
Very nice and pleasant to work with. Kept wanting to help me find a vehicle that I would want.
Very nice and pleasant to work with.
Very nice and pleasant to work with. Kept wanting to help me find a vehicle that I would want.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your kind words! We're delighted to hear that our team made your experience enjoyable and kept working hard to help you find the perfect vehicle. If you need anything else, we're always here to assist! 🚗😊
Very quick and friendly!
Very quick and friendly! Made the process simple and easy! Highly recommend for all your needs!
Very quick and friendly!
Very quick and friendly! Made the process simple and easy! Highly recommend for all your needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We're thrilled to hear that our team made the process quick, friendly, and easy for you. We appreciate the recommendation and look forward to assisting you with all your future needs!
Very friendly, and respectful sales associates.
Very friendly, and respectful sales associates. They were not pushy at all. They listened to our preferences and guided us through the process of seeking and purchasing. We never felt rushed with our many questions. They even had toys and coloring sheets to occupy our kiddos
Very friendly, and respectful sales associates.
Very friendly, and respectful sales associates. They were not pushy at all. They listened to our preferences and guided us through the process of seeking and purchasing. We never felt rushed with our many questions. They even had toys and coloring sheets to occupy our kiddos
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're so glad to hear that our team was friendly, respectful, and attentive to your needs. It's great to know that your family felt comfortable, and that your kiddos enjoyed the toys and coloring sheets. We appreciate your kind words and look forward to helping you again in the future!
Katie and Spencer were awesome!
Katie and Spencer were awesome!! Katie started on my deal on Friday and provided me with everything I needed to buy this beautiful car. Spencer closed the deal on Saturday and also provided additional information on the car . Double thank you to two great sales people, very understanding to my concerns..
Katie and Spencer were awesome!
Katie and Spencer were awesome!! Katie started on my deal on Friday and provided me with everything I needed to buy this beautiful car. Spencer closed the deal on Saturday and also provided additional information on the car . Double thank you to two great sales people, very understanding to my concerns..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience! We're thrilled to hear that Katie and Spencer provided you with excellent service and were attentive to your concerns. We're glad they could help you find and finalize your beautiful new car. If you need anything else, don't hesitate to reach out. Enjoy your new ride!