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Friendly Ford of Hamilton

(327 reviews)
Visit Friendly Ford of Hamilton
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (315) 658-3439 (315) 658-3439
Used (315) 658-3451 (315) 658-3451
Service (315) 658-3458 (315) 658-3458

Inventory

See all 176 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2024.
You may have heard our catch-phrase ?Expect more Get more!? So what does that mean exactly? At Friendly Ford of Hamilton it means giving our customers an unmatched level of customer service! Expect a better selection of quality new and pre-owned vehicles expect a better value expect a better level of customer service and expect to be treated as family when you visit us at Friendly Ford of Hamilton.
Expect more... Get more!

Service center

Phone number (315) 658-3458

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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All the staff was wonderful and Chris was so helpful so

All the staff was wonderful and Chris was so helpful so happy with my car the Best place to go

All the staff was wonderful and Chris was so helpful so

All the staff was wonderful and Chris was so helpful so happy with my car the Best place to go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We're thrilled to hear you had such a positive experience with Chris and the rest of our team. It's always our goal to make the car-buying process enjoyable and stress-free. Congratulations on your new car, and thank you for choosing us as the best place to go! We’re here for you anytime you need us. 🚗😊

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I purchased a new 2024 F350 from Spencer, and it was an

I purchased a new 2024 F350 from Spencer, and it was an amazing experience. From the very beginning he knew what I wanted, and what price I was willing to pay. Needless to say, he knocked it out of the park! Great job Spencer! I will not only be buying more from you but will name my next child after you. lol Thank you my friend for all your help.

I purchased a new 2024 F350 from Spencer, and it was an

I purchased a new 2024 F350 from Spencer, and it was an amazing experience. From the very beginning he knew what I wanted, and what price I was willing to pay. Needless to say, he knocked it out of the park! Great job Spencer! I will not only be buying more from you but will name my next child after you. lol Thank you my friend for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this amazing review! We're thrilled to hear that Spencer delivered exactly what you were looking for and exceeded your expectations. Naming your next child after him—now that's some next-level appreciation! 😄 We'll make sure Spencer hears about your kind words. Enjoy your new 2024 F350, and we can't wait to work with you again in the future. 🚗👏🎉

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Purchased a new Ford Maverick from Friendly Ford of

Purchased a new Ford Maverick from Friendly Ford of Hamilton, NY. Everyone I dealt with was up front, honest and extremely helpful. The made a stressful (for me) situation into a pleasurable experience. Would not hesitate to buy from again. Thanks to everyone there.

Purchased a new Ford Maverick from Friendly Ford of

Purchased a new Ford Maverick from Friendly Ford of Hamilton, NY. Everyone I dealt with was up front, honest and extremely helpful. The made a stressful (for me) situation into a pleasurable experience. Would not hesitate to buy from again. Thanks to everyone there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback! We're delighted to hear that your experience purchasing a new Ford Maverick at Friendly Ford of Hamilton was a positive one. It's great to know that our team made the process stress-free and enjoyable for you. We look forward to working with you again in the future!

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Very nice and pleasant to work with.

Very nice and pleasant to work with. Kept wanting to help me find a vehicle that I would want.

Very nice and pleasant to work with.

Very nice and pleasant to work with. Kept wanting to help me find a vehicle that I would want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your kind words! We're delighted to hear that our team made your experience enjoyable and kept working hard to help you find the perfect vehicle. If you need anything else, we're always here to assist! 🚗😊

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Very quick and friendly!

Very quick and friendly! Made the process simple and easy! Highly recommend for all your needs!

Very quick and friendly!

Very quick and friendly! Made the process simple and easy! Highly recommend for all your needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're thrilled to hear that our team made the process quick, friendly, and easy for you. We appreciate the recommendation and look forward to assisting you with all your future needs!

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Very friendly, and respectful sales associates.

Very friendly, and respectful sales associates. They were not pushy at all. They listened to our preferences and guided us through the process of seeking and purchasing. We never felt rushed with our many questions. They even had toys and coloring sheets to occupy our kiddos

Very friendly, and respectful sales associates.

Very friendly, and respectful sales associates. They were not pushy at all. They listened to our preferences and guided us through the process of seeking and purchasing. We never felt rushed with our many questions. They even had toys and coloring sheets to occupy our kiddos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad to hear that our team was friendly, respectful, and attentive to your needs. It's great to know that your family felt comfortable, and that your kiddos enjoyed the toys and coloring sheets. We appreciate your kind words and look forward to helping you again in the future!

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Katie and Spencer were awesome!

Katie and Spencer were awesome!! Katie started on my deal on Friday and provided me with everything I needed to buy this beautiful car. Spencer closed the deal on Saturday and also provided additional information on the car . Double thank you to two great sales people, very understanding to my concerns..

Katie and Spencer were awesome!

Katie and Spencer were awesome!! Katie started on my deal on Friday and provided me with everything I needed to buy this beautiful car. Spencer closed the deal on Saturday and also provided additional information on the car . Double thank you to two great sales people, very understanding to my concerns..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience! We're thrilled to hear that Katie and Spencer provided you with excellent service and were attentive to your concerns. We're glad they could help you find and finalize your beautiful new car. If you need anything else, don't hesitate to reach out. Enjoy your new ride!

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Great place and great service.

Great place and great service. Quick and efficient. Katie Chlad was friendly and went beyond to get me what I wanted.

Great place and great service.

Great place and great service. Quick and efficient. Katie Chlad was friendly and went beyond to get me what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're delighted to hear that Katie Chlad provided quick, efficient, and friendly service, going above and beyond to meet your needs. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new vehicle, and thank you for choosing us!

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Exceeded our expectations very happy with our purchase

Exceeded our expectations very happy with our purchase and our choice of dealers We worked with Rob at friendly Ford.

Exceeded our expectations very happy with our purchase

Exceeded our expectations very happy with our purchase and our choice of dealers We worked with Rob at friendly Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're thrilled to hear that Rob exceeded your expectations and that you're very happy with your purchase. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new vehicle, and thank you for choosing us!

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Was a pleasure to do business with friendly ford and

Was a pleasure to do business with friendly ford and katie chlad. Wasn't pressured to do anything

Was a pleasure to do business with friendly ford and

Was a pleasure to do business with friendly ford and katie chlad. Wasn't pressured to do anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're delighted to hear that you had a pressure-free and pleasant experience with Katie Chlad and the team at Friendly Ford. We appreciate your business and look forward to serving you again in the future. Enjoy your new vehicle!

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