Simms Chevrolet Company

4.1
(102 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 10:00am–4:00pm 9:00am–12:00pm
Sunday Closed Closed
2019 consumer dealer award View 1 awards
2019 consumer dealer award

Reviews

4.1
(102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Simms Chevrolet Company from DealerRater.

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5.0

The friendliest dealership

I have never had a bad experience at Simms, from the owners to their salespeople, to the repair shop and the guys changing the oil, they are all top notch!

5.0

The friendliest dealership

I have never had a bad experience at Simms, from the owners to their salespeople, to the repair shop and the guys changing the oil, they are all top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

Simms Chevrolet, Clio MI

Everyone is friendly, they don?t treat you like you don?t know what you?re talking about in thr service dept. When getting a new car, Richard centilli never tries to sell me something I don?t want or need, getting the best deal possible. He makes sure he goes over all the bells & whistles in the car before you even think of leaving. I give them all ??????????!

5.0

Simms Chevrolet, Clio MI

Everyone is friendly, they don?t treat you like you don?t know what you?re talking about in thr service dept. When getting a new car, Richard centilli never tries to sell me something I don?t want or need, getting the best deal possible. He makes sure he goes over all the bells & whistles in the car before you even think of leaving. I give them all ??????????!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Simms Chevrolet CO.! Please don't hesitate to reach out if there's anything additional we can do for you.

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3.0

I came in Friday to get a bulb in my cars headlight.

I came in Friday to get a bulb in my cars headlight. I was dealing with Chad. He told me that the service man went out to lunch. I rescheduled for Monday (Feb 5), in the morning. As I was heading to my car to leave, Amber (one of the drivers), shouted out that the service guy just went out tj get lunch. I was already told he went for lunch. The conversation had nothing to do with her. She talked out of turn. I did not appreciate that. Amber didn't need to say anything. It had nothing to do with her.

3.0

I came in Friday to get a bulb in my cars headlight.

I came in Friday to get a bulb in my cars headlight. I was dealing with Chad. He told me that the service man went out to lunch. I rescheduled for Monday (Feb 5), in the morning. As I was heading to my car to leave, Amber (one of the drivers), shouted out that the service guy just went out tj get lunch. I was already told he went for lunch. The conversation had nothing to do with her. She talked out of turn. I did not appreciate that. Amber didn't need to say anything. It had nothing to do with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for leaving feedback. Please reach out to us at (810) 686-1700 so we may identify ways to improve your experience.

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1.0

Simms lied to me

Sold me a car with a blown transmission and said it’s sold as is so I’m stuck making payments on a car that doesn’t run, I asked to return it the same day and they refused to. Thank you mr simms

1.0

Simms lied to me

Sold me a car with a blown transmission and said it’s sold as is so I’m stuck making payments on a car that doesn’t run, I asked to return it the same day and they refused to. Thank you mr simms

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shams, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (810) 686-1700 when you have a chance. Thank you, and we look forward to hearing from you.

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5.0

Oil change.

I went in for an oil change on my Silverado Truck. I always get great service at Simms Chevrolet. I would recommend to anyone.

5.0

Oil change.

I went in for an oil change on my Silverado Truck. I always get great service at Simms Chevrolet. I would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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5.0

Thank you simms

Fast friendly service. Made the repair, and fixed it right.

5.0

Thank you simms

Fast friendly service. Made the repair, and fixed it right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ethan, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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5.0

Dick Centilli and Simms Chevrolet of Clio Michigan

Best salesman I ever dealt with. He sold the dealership as well as the car. Very knowledgeable. Definitely knows his business. I would recommend this dealer and especially this salesman.

5.0

Dick Centilli and Simms Chevrolet of Clio Michigan

Best salesman I ever dealt with. He sold the dealership as well as the car. Very knowledgeable. Definitely knows his business. I would recommend this dealer and especially this salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dennis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

Simms Chevrolet Review

Great buying experience. Salesman did not pressure me to buy. Listened to and answered my questions.

5.0

Simms Chevrolet Review

Great buying experience. Salesman did not pressure me to buy. Listened to and answered my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alan, we want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

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5.0

Service over and above!

Every employee I dealt with was courteous, professional and polite. The service was well done. They even wiped down the dash and cleaned the inside of the windshield! Service over and above, just like they always do!

5.0

Service over and above!

Every employee I dealt with was courteous, professional and polite. The service was well done. They even wiped down the dash and cleaned the inside of the windshield! Service over and above, just like they always do!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Patricia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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1.0

Incompetent

Needed retrofit for seat heater due to shortages at the time of purchase. Was told they would require my car all day to do this. Contacted another dealer and had the work done in less than an hour. After having oil change done at Simms and found key left in car parked outside with window down do not plan to return!

1.0

Incompetent

Needed retrofit for seat heater due to shortages at the time of purchase. Was told they would require my car all day to do this. Contacted another dealer and had the work done in less than an hour. After having oil change done at Simms and found key left in car parked outside with window down do not plan to return!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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