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Excellent service and pleasant experience every time, highly recommended
Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
I bought a new terverse,had a few misunderstandings but all is good ,I appreciate all involved and a special thanks to Richard. I will recommend to my... friends. Thanks again and have a merry Christmas
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Simms Chevrolet Company! If you have any further ques...tions, please give us a call. We're always happy to help!
I was shopping for a truck. Finding nothing in my area I did a search through cars.com and found exactly what I was looking for at Simms Chevrolet. I worked... with Aaron and the experience was just fabulous. I wouldn't think twice before I bought anther car from Simms and highly recommend Aaron.
When I purchased this vehicle, I was told that it would come with Android Auto installed. This was a very important feature for me, and was part of the... reason I wanted this vehicle in particular. Once I get the vehicle home, I find out that it is missing an update that is required for Android Auto to work. When I went to get the update, it was brought to my attention that this update fell under the Customer Pay Transaction, and that I would have to pay for this update that was supposed to come on the vehicle to start with. At this time I was given an estimate of $75, using the billing scale of $75/ service hour. I am thoroughly irritated that I had to pay for a feature that the vehicle should have already come with. On top of that, there were some minor scratches that needed to be addressed while the vehicle had been dropped off. These were not worked on, and it looks like the vehicle had been rinsed off with a dirty wash rag. I believe there are more scratches to the clear-coat on the doors than when I dropped the car off. I do not know if this was a time thing or not, as it was not communicated to me weather they had the time to look at the scratches or not. I was under the impression that when I would pick the vehicle up, Android Auto would be installed and the scratches would have been taken care of. This adds to the assorted issues I have had after buying a vehicle from here. Most notably being pulled over by the police since my registration had not been transferred, meaning that my vehicle was not road legal. Now that the update for Android Auto has been installed(the final price coming in at $70), the feature works as intended. It took about 5 hours in total from drop off to me getting the call that the vehicle was ready. The interior of the vehicle was in the same condition as when I left it. The staff in the receiving area for the Service center, as well as the staff by the payment/billing area were all friendly and professional.
First time buying a new car. Really enjoyed my experience with Simms Chevrolet in Clio. Friendly salesman. Made sure I found just what I wanted.
Needed some body work and my experience was over all great work and very friendly and they did everything possible to make our experience go smooth even... gave my husband a ride back home after dropping off my car to be fixed I believe they went beyond their duty of just fixing my car not just washing it on the outside but also the inside looked like a new car
The service adviser gave me an accurate estimate of the time required to service my vehicle. My only complaint would be that there was a woman in the waiting... 'loung' who was constantly on her cell phone talking quite loud. Hardly Simm's fault.
My daughters car had been in for repair, a few weeks earlier, for an overheating/coolant smell issue. The car overheated again, and we had it towed to... Simms. the earlier repaired part had failed again, and the car was repaired at no cost, because of part failure. The service department handle the issue with professionalism, and honesty.
excellent dealer. they take time to listen, and then they explain what the fix will be . would not go any where else and I live 50 miles away.
Oil change and tire rotation. Very courteous and knowledgeable staff. Good value. Timely service. Will continue to visit this dealer. Long time customer.... Love my Silverado