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Fast, affordable honest work!
Jeff was able to get my truck in fast for my tire leaking. Josh the tech came out and explained what was wrong and fixed it quickly!
It's great to hear that Jeff and Josh took such great care of you! Thank you for choosing Tradition Chevrolet Buick of Geneva and for sharing your experience. Safe travels ahead!
This place false advertising
Do Not wast your time going to this place they say they will give u kbb book they where $3000 off poor condition. For my 2015 chevy pick up . When I call the manager out on it he got all work up and feed my a line of bs bottom line just don't false advertising on the radio they will give u book value they are blowing smoke up your skirt I get they need to make money but they don't need to rip people off on there vehicles
Jeff, this review is concerning to receive. We strive to deliver a seamless and straightforward experience, and it is disappointing to see that we left the wrong impression. We do advertise that we will pay KBB, and it is never our intention to mislead or inconvenience our guests. I would appreciate the chance to speak with you to see what more I can do to address this feedback. If you are willing to discuss this further, please feel free to reach out. Best, Cliff Jones - Sales Manager - (315) 789-6811
Good customer service thank you for your time. I'm sure I will be back.
Thank you so much for this positive rating and review. We hope to see you again down the road here at Tradition Chevrolet Buick of Geneva!
Wonderful experience at Tradition
Pleasant and painless car buying experience. Staff was friendly, helpful, and more than accommodating.
It's too early for me to get out of my lease but I went in to discuss with Robert Wood my options when I get out of my current car and he was patient, explained scenarios, and made a great timeline suggestion for me. Really put me at ease!! Can't wait to buy my next car here! Highly recommend Robert here!
New CAr Purchase
I came to this dealership to purchase my vehicle because I wanted a dealer that would take care of my vehicle if problems arise. This is my second vehicle purchased from Tradition and the shop is GREAT! I got to know the Business Owner after purchasing the car. If the dealership is half as good as the owner I made a great choice. One thing I know to be true this owner really cares about his customers and is willing to do what it takes to make them happy. Stop in and see them for your next car purchase I know I will
Staff are always courteous friendly answer my questions in a timely fashion quick to determine what is wrong with my vehicle and fix it properly
I inquired about a NEW 2017 Buick Enclave Leather (it's February 2019, btw- this car is over 2 years old- has over 4000 miles on it, it just hasn't been 'sold' yet). A 'used' one with under 10k miles goes for the same that they want for a new one? I asked Cliff Jones for the best deal they can do and he came back with a selling price $2500 MORE than advertised. Apparently advertised price includes incentives that are not mentioned in the ad. For some reason, they are actively trying not to sell a car that's been on their lot for 2 years. Why wouldn't you want to get rid of it? This thing wouldn't sell for that much at an auction, give someone a deal. I'm not even saying me, just sell it! Apparently, these Enclaves are a dime a dozen, because there are 4 brand new 2017s available within 100 miles of me, and I live in a rural area. One of these dealers will give me a deal, Tradition Chevy wants to charge me more than the advertised price.
Hello Brian, We were just notified of this review, and had not seen it until this date. While you may have already decided on that perfect vehicle, we wanted to clarify on how the pricing works. The various incentives on some of our vehicles apply to customers who qualify for them. When a person does not qualify for a particular offer, the cost of the vehicle does increase. That said, we do everything we can to remain as competitive in regards to base pricing. We apologize that you did not have a good experience, and we hope that your search for that perfect car resulted in a happy ending! If you would like to discuss this more with us, please give us a call at (315) 828-1701 and ask to speak with a Sales Manager.
These folks are extremely customer friendly! Excellent dealer and highly recommend!!!! Wonderful to do business with you all and am planning on my next vehicle purchase.
A surprising experience
Had the most wonderful experience while looking for a used car. I was honestly dreading the haggling that I've experienced during this process in the past. Surprise surprise I enjoyed every minute. Ashley was our sales person and Cliff the sales manager made our purchase not only one to remember but one we will share with our friends.
Thank you Caryl!