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Walls Ford

(1,054 reviews)
Visit Walls Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 8 awards
2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (978) 518-3084 (978) 518-3084
Used (978) 518-3174 (978) 518-3174
Service (978) 518-3083 (978) 518-3083

Inventory

See all 146 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2016.
Wall's Ford is a family owned dealership with a real family atmosphere. 4 Walls are at work every day. The business founder John Wall Sr. has represented Ford products for over 45 years. Sons John and Bryan joined the business while in high school. John is the Used Car Manager and Bryan is the Service Manager. Julie started with the dealership in 2010 and is the Internet Manager. Plus our staff remains consistent. Many are long term - several having been here more than 20 years!

We are located off Route 95 (Exit 88); and 1.1 miles from Route 495 (Exit 119).
The place with the BIG American flag and all the selection you'll ever need.

Service center

Phone number (978) 518-3083

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,054 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walls Ford from DealerRater.

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Service dept is the best, they are the reason I bought

Service dept is the best, they are the reason I bought the car there but owners and sales are no help when you contact them several times, you get crickets for answers I would buy from auto dfsir and have them service the car

Service dept is the best, they are the reason I bought

Service dept is the best, they are the reason I bought the car there but owners and sales are no help when you contact them several times, you get crickets for answers I would buy from auto dfsir and have them service the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bob Jordan was great and helped me thru the process.

Bob Jordan was great and helped me thru the process. The mechanic worked to bypass a defective connection. The work was test driven and an overall check was done.

Bob Jordan was great and helped me thru the process.

Bob Jordan was great and helped me thru the process. The mechanic worked to bypass a defective connection. The work was test driven and an overall check was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The sales team Mark Rotner did a very good job and I self

The sales team Mark Rotner did a very good job and I self financed the car with Bank of America.

The sales team Mark Rotner did a very good job and I self

The sales team Mark Rotner did a very good job and I self financed the car with Bank of America.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I had a last minute trip that I needed my truck serviced

I had a last minute trip that I needed my truck serviced and only a week to do it Bob and the boys worked wonders and get me up and running just in time for my trip

I had a last minute trip that I needed my truck serviced

I had a last minute trip that I needed my truck serviced and only a week to do it Bob and the boys worked wonders and get me up and running just in time for my trip

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Walls Ford and Bob took care of the problem with the car

Walls Ford and Bob took care of the problem with the car quickly and correctly.

Walls Ford and Bob took care of the problem with the car

Walls Ford and Bob took care of the problem with the car quickly and correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They always get me in on a timely manner & if not waiting

They always get me in on a timely manner & if not waiting they drop me off.

They always get me in on a timely manner & if not waiting

They always get me in on a timely manner & if not waiting they drop me off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Hard to imagine a dealer that provides better customer

Hard to imagine a dealer that provides better customer service ! Upfront with all aspects of maintenance performed on vehicle .

Hard to imagine a dealer that provides better customer

Hard to imagine a dealer that provides better customer service ! Upfront with all aspects of maintenance performed on vehicle .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Bob was great.

Bob was great. Very helpful and communicative. Walls Ford service team is great. They always answer the phone, work to get a reasonable appointment and communicate well.

Bob was great.

Bob was great. Very helpful and communicative. Walls Ford service team is great. They always answer the phone, work to get a reasonable appointment and communicate well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Can't say enough about the service staff.

Can't say enough about the service staff. Knowledgeable and accommodating from the phone call to when I walk in the door.

Can't say enough about the service staff.

Can't say enough about the service staff. Knowledgeable and accommodating from the phone call to when I walk in the door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Stan Wojtas was terrific.

Stan Wojtas was terrific. The entire experience was easy, and everyone I interacted with at Wall's was attentive and knew their stuff. Highly recommend this dealership.

Stan Wojtas was terrific.

Stan Wojtas was terrific. The entire experience was easy, and everyone I interacted with at Wall's was attentive and knew their stuff. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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