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Walls Ford

(1,010 reviews)
Visit Walls Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (978) 518-3084 (978) 518-3084
Used (978) 518-3174 (978) 518-3174
Service (978) 518-3083 (978) 518-3083

Inventory

See all 129 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2016.
Wall's Ford is a family owned dealership with a real family atmosphere. 4 Walls are at work every day. The business founder John Wall Sr. has represented Ford products for over 45 years. Sons John and Bryan joined the business while in high school. John is the Used Car Manager and Bryan is the Service Manager. Julie started with the dealership in 2010 and is the Internet Manager. Plus our staff remains consistent. Many are long term - several having been here more than 20 years!

We are located off Route 95 (Exit 88); and 1.1 miles from Route 495 (Exit 119).
The place with the BIG American flag and all the selection you'll ever need.

Service center

Phone number (978) 518-3083

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

View all 11 employees View less employees

Reviews

(1,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walls Ford from DealerRater.

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Sean is by far the best service advisor I have had

Sean is by far the best service advisor I have had through all the Ford dealerships I have been to. He is friendly, kind and truly looks out for the customer.

Sean is by far the best service advisor I have had

Sean is by far the best service advisor I have had through all the Ford dealerships I have been to. He is friendly, kind and truly looks out for the customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great place to buy a vehicle !

Great place to buy a vehicle ! The sales team is made up of an awesome group who are helpful without pressuring you.

Great place to buy a vehicle !

Great place to buy a vehicle ! The sales team is made up of an awesome group who are helpful without pressuring you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I thought that the sales experience was exemplary.

I thought that the sales experience was exemplary. I found that the service experience left nothing to be desired. It was quick, easy and through. Not only would I purchase another vehicle from Wall's but I intend to have my Ford serviced only at Wall's friendly Ford. Thank you, Bob Jordan and all.

I thought that the sales experience was exemplary.

I thought that the sales experience was exemplary. I found that the service experience left nothing to be desired. It was quick, easy and through. Not only would I purchase another vehicle from Wall's but I intend to have my Ford serviced only at Wall's friendly Ford. Thank you, Bob Jordan and all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The MKZ 2013 Lincoln I had serviced for call back issues

The MKZ 2013 Lincoln I had serviced for call back issues was done in record time the Service Staff at Wall's Ford located in Salisbury MA, were so courteous I would recommend them to anyone confidently!! Sincerely, Linda A. Motzi

The MKZ 2013 Lincoln I had serviced for call back issues

The MKZ 2013 Lincoln I had serviced for call back issues was done in record time the Service Staff at Wall's Ford located in Salisbury MA, were so courteous I would recommend them to anyone confidently!! Sincerely, Linda A. Motzi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service, the team always goes the extra mile to

Great service, the team always goes the extra mile to make purchasing our new vehicle the best.

Great service, the team always goes the extra mile to

Great service, the team always goes the extra mile to make purchasing our new vehicle the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Sean and Steve are fantastic.

Sean and Steve are fantastic. They are very professional and will answer all your questions. I would not go to any other dealer for repairs to my ford vehicles.

Sean and Steve are fantastic.

Sean and Steve are fantastic. They are very professional and will answer all your questions. I would not go to any other dealer for repairs to my ford vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Wonderful experience with the team at Walls Ford.

Wonderful experience with the team at Walls Ford. The entire process was easy, from finding us the right vehicle to financing, and pickup. Professional and respectful. With so many options for dealerships, we keep returning to Walls Ford based on consistent, dependable customer service.

Wonderful experience with the team at Walls Ford.

Wonderful experience with the team at Walls Ford. The entire process was easy, from finding us the right vehicle to financing, and pickup. Professional and respectful. With so many options for dealerships, we keep returning to Walls Ford based on consistent, dependable customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service from beginning to end I had the vehicle in

Great service from beginning to end I had the vehicle in stock that I wanted was a pleasure to work with them and will continue to work with them

Great service from beginning to end I had the vehicle in

Great service from beginning to end I had the vehicle in stock that I wanted was a pleasure to work with them and will continue to work with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I took our Ford EcoSport in for its routine 5,000 mile

I took our Ford EcoSport in for its routine 5,000 mile oil change that included the checking of the fluids, hoses, and wires. The tires were rotated when it was suggested it was due for that. My appointment was for 8:30AM, and my car was taken into the garage right away. Within a half ho9ur the work was completed at a very reasonable price.

I took our Ford EcoSport in for its routine 5,000 mile

I took our Ford EcoSport in for its routine 5,000 mile oil change that included the checking of the fluids, hoses, and wires. The tires were rotated when it was suggested it was due for that. My appointment was for 8:30AM, and my car was taken into the garage right away. Within a half ho9ur the work was completed at a very reasonable price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Courteous and friendly.

Courteous and friendly. Relaxed atmosphere. Clean and accommodating. Clearly explained the process and vehicle I purchased.

Courteous and friendly.

Courteous and friendly. Relaxed atmosphere. Clean and accommodating. Clearly explained the process and vehicle I purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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