Reviews
Catfished Price
I was looking for a used truck under 25,000 and thought I found a steal for 18,400 on a 2018 RAM 1500. I called the dealership and Justin answered the phone, told me that the price was supposed to be 28,400 and blamed it on cars.com even when the price was incorrect on their own website. Don’t be fooled by low price listings from this dealership because you will be disappointed when the car you are looking at is $10,000 more than what was advertised.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
TRock, Thank you for bringing this to our attention. At Tony Mangino Mitsubishi we pride ourselves in straightforward, no-nonsense, and transparent dealings with our clients. The situation you have described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we would like to regain your trust. If you are open to discussing this issue in further detail, please contact our General Manager, Mike Snow on 518-519-8194 at your earliest convenience so we can talk about your experience in greater detail. Thank you for alerting me to this issue and we look forward to speaking with you soon.
AMAZING CAR BUYING EXPERIENCE!
MY INQUIRY WAS FOR A 2019 MITSUBISHI OUTLANDER. TO MY SURPRISE, TONY MANGINO PERSONALLY RESPONDED TO ME BY EMAIL. ONCE I DECIDED THIS WAS THE VEHICLE I DEFINITELY WANTED, THEIR SALESMAN MATT GUIDED ME THROUGH THE CREDIT APPLICATION PROCESS. HE ALWAYS RESPONDED QUICKLY TO MY QUESTIONS AND HIS UPBEAT, FRIENDLY PERSONALITY WAS SO REFRESHING! ANOTHER EMPLOYEE THAT DESERVES RECOGNITION IS JUDY. SHE RECEVED AND PROCESSED MY APPLICATION IN RECORD TIME. IN A MATTER OF A FEW HOURS SHE HAD ME APPROVED FOR A LOAN AND WITH MY PAYMENT RIGHT WHERE I NEEDED IT TO BE ! THIS IS A DEALERSHIP THAT HAS NOT LOST THAT PERSONAL TOUCH THAT SO MANY PLACES LACK THESE DAYS. THE EXTRAORDINARY CIRCUMSTANCES OF COVID 19 DID NOT STOP THEM FROM MAKING THE WHOLE EXPERIENCE SEAMLESS AND ENJOYABLE IN EVERY WAY! I WILL DEFINITELY BE RECOMMENDING THEM TO ANYONE LOOKING FOR A VEHICLE! LOVE MY NEW OUTLANDER AND ALREADY GETTING MANY COMPLIMENTS ! MANY THANKS , SHARON
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Most pleasant car-buying experience!
Dealing with Tony Mangino Mitsubishi was TRULY one of, if not THE easiest car buying experience(s) I have ever gone through! Noelle, especially, was awesome! She was supremely pleasant, friendly, professional, very accommodating and helpful. Best thing, this is a NO PRESSURE dealership. They're very pleasant and respectful, and the vibe there is actually chill. Noelle even wen out of her way to deliver the car to me, since I live almost 2 hours away from their dealership. Talk about customer service! I whole-heartedly recommend Tony Mangino Mitsubishi!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Yearly inspection
Had a 8 o’clock apt they were ready for me so friendly at the desk adjusted my tire pressure the light went off gave me a complimentary car wash and detailed my vehicle looks like the day I bought it excellent job this dealership rocks love it here would never go anywhere else !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Outlander PHEV
Bought a new Outlander PHEV. The sales crew was very knowledgable, worked with me over text and email. Very competitive pricing. Strongly recommend. Great deals.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase experience
Noelle is the best, gave u options, very helpful, and knowledgeable. She even tried to settle and fi ish everything by phone which is very convenient for us. Best purchase for paps. Will definitely recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Noelle was wonderful
Best car buying experience ever . Staff is knowledgeable and friendly. Noelle made sure I was getting exactly what I wanted .I would definitely recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, courteous, & Great Cars!
This dealership is like very few that remain today. By that I mean family owned and operated joined with a staff of career professionals. If you want to enjoy the buying process again and actually be excited about selecting your next vehicle, TMM should be your choice. I've purchased 3 vehicles in as many years from these great folks and I recommend them to anyone who asks. The staff and facility are great, and their range and quality of vehicles surpasses that of dealerships twice the size. Worth a drive from anywhere, but if your local give one of their quality new Mitsubishis ( a very underrated vehicle) or clean preowned cars a try. You too will be glad you did. Thanks to everyone at TMM for years of good advice, service, and great deals on great vehicles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Expierence
Wonderful place to buy a car. Straight forward pricing, easy going sales department, no pressure, customer service is great. Wouldn't hesitate to buy again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Tony Mangino Mitsubishi really turned my opinion on car dealerships.Mat is quite a sales rep.Respectful,knowledgeable and will get the sale done the way you want.Bought a used 2014 Outlander GT with no trade in,I didn't expect to get the best deal but Mat made it happen.If you're wanting to buy a vehicle without being pressured give them a try.You will leave being glad you stopped by.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase