Reviews
Excellent service and personal are great to work with.
Excellent service and personal are great to work with. I would probably buy the next vehicle from them when I get ready to buy.
Excellent service and personal are great to work with.
Excellent service and personal are great to work with. I would probably buy the next vehicle from them when I get ready to buy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Just bought my 4th vehicle from Brown's.
Just bought my 4th vehicle from Brown's. Ben is my go to salesman. He is great to work with, knowledgeable of their inventory, keeps abreast of new upgrades in vehicles year after year and makes you feel valued as a customer.
Just bought my 4th vehicle from Brown's.
Just bought my 4th vehicle from Brown's. Ben is my go to salesman. He is great to work with, knowledgeable of their inventory, keeps abreast of new upgrades in vehicles year after year and makes you feel valued as a customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service sucks took car in got charged $4,000 they had
Service sucks took car in got charged $4,000 they had car for a month got car back heard same noise half way home took it back and need something else another $1700 spent way to much money for a old car. Then they wanted there loaner car back so fast they lost my business I’ve bought a lot of cars there even bought two in same day will never go back they don’t even help out a person.
Service sucks took car in got charged $4,000 they had
Service sucks took car in got charged $4,000 they had car for a month got car back heard same noise half way home took it back and need something else another $1700 spent way to much money for a old car. Then they wanted there loaner car back so fast they lost my business I’ve bought a lot of cars there even bought two in same day will never go back they don’t even help out a person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with our service department. We're truly sorry to hear about your experience, and we understand your frustration. We always aim to provide the highest quality service and clear communication, and it seems we fell short in your opinion. Thank you for your time and feedback.
Browns had what we needed and helped us in a timely
Browns had what we needed and helped us in a timely fashion. Browns will be our place for automobiles from now on!!!
Browns had what we needed and helped us in a timely
Browns had what we needed and helped us in a timely fashion. Browns will be our place for automobiles from now on!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
ALWAYS a great vehicle purchase experience at Brown's
ALWAYS a great vehicle purchase experience at Brown's Sales and Leasing in Elkader! I love their great customer service and all the friendly staff. I won't go to any other dealership. Highly recommend!
ALWAYS a great vehicle purchase experience at Brown's
ALWAYS a great vehicle purchase experience at Brown's Sales and Leasing in Elkader! I love their great customer service and all the friendly staff. I won't go to any other dealership. Highly recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review and letting us know of your experience when shopping with us!
Wes and the staff were extremely friendly and helpful ,
Wes and the staff were extremely friendly and helpful , had bought a vehicle from them in 2021 , that experience brought me back very professional !
Wes and the staff were extremely friendly and helpful ,
Wes and the staff were extremely friendly and helpful , had bought a vehicle from them in 2021 , that experience brought me back very professional !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ben and keshia are awesome.
Ben and keshia are awesome. Second vehicle I bought from him , great experience . Keshia is also extremely helpful. Will definitely refer people there .
Ben and keshia are awesome.
Ben and keshia are awesome. Second vehicle I bought from him , great experience . Keshia is also extremely helpful. Will definitely refer people there .
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is great to hear! Thank you for your feedback. We look forward to working with you again in the future!
Haven't purchased a newer car thru a dealership in years.
Haven't purchased a newer car thru a dealership in years. Ben and Keisha made the process so easy. He was very helpful and really listened to what I was looking for. I would recommend him to anyone!!!!
Haven't purchased a newer car thru a dealership in years.
Haven't purchased a newer car thru a dealership in years. Ben and Keisha made the process so easy. He was very helpful and really listened to what I was looking for. I would recommend him to anyone!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Kristy for your purchase. Glad to hear you had a great experience while shopping for a new vehicle, this is our #1 goal! We look forward to working with you again!
Brown's made getting out of my old lease and into a new
Brown's made getting out of my old lease and into a new lease so quixk and easy! They were very helpful and I will absolutely be back when I'm ready for another new one!
Brown's made getting out of my old lease and into a new
Brown's made getting out of my old lease and into a new lease so quixk and easy! They were very helpful and I will absolutely be back when I'm ready for another new one!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, we love to hear from our guests and their experience while shopping for a new vehicle. We appreciate your business and look forward to working with you again.
I recently experienced the best vehicle purchase with
I recently experienced the best vehicle purchase with Brown's. They are the only dealership for me.... they strive to give the best service and customer satisfaction! I highly recommend Brown's!
I recently experienced the best vehicle purchase with
I recently experienced the best vehicle purchase with Brown's. They are the only dealership for me.... they strive to give the best service and customer satisfaction! I highly recommend Brown's!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review!