Reviews
Very easy to deal with and was a quick process over all. Explained how every thing worked before I left.
Very easy to deal with and was a quick process over all. Explained how every thing worked before I left.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I have dealt with Al Ficarella for many years. He helps to explain all details of leasing and also explaining the new technology.
I have dealt with Al Ficarella for many years. He helps to explain all details of leasing and also explaining the new technology.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
A wonderful crew to work with. Very satisfied with all aspects of my visit. Thank you.
A wonderful crew to work with. Very satisfied with all aspects of my visit. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Salesman-Manager at Upstate, Attica New York was so good to me. His name is Al Ficarella. He helped me chose the right vehicle for me to lease. He spent a lot of time with me explaining everything I needed to know. I leased from "another dealership" in 2023, the salesman was so pushy, and I felt like he really did not care as long as he sold me a lease. Al was not like that at all. He gave me my options and let me decide what I needed or did not need. I will be returning to this dealership in 3 years when my lease vehicle needs to be turned in. My daughter also leases from the "other" dealership, and she has decided to go to Upstate in Attica NY in one year when her lease is up. Very pleased with my whole visit at Upstate, Attica, NY.
The Salesman-Manager at Upstate, Attica New York was so good to me. His name is Al Ficarella. He helped me chose the right vehicle for me to lease. He spent a lot of time with me explaining everything I needed to know. I leased from "another dealership" in 2023, the salesman was so pushy, and I felt like he really did not care as long as he sold me a lease. Al was not like that at all. He gave me my options and let me decide what I needed or did not need. I will be returning to this dealership in 3 years when my lease vehicle needs to be turned in. My daughter also leases from the "other" dealership, and she has decided to go to Upstate in Attica NY in one year when her lease is up. Very pleased with my whole visit at Upstate, Attica, NY.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Sounds like a scam and false advertising no returned phone calls beware people blah blah
Sounds like a scam and false advertising no returned phone calls beware people blah blah
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The phone call wasn’t bad but you drive a ways away to check out a truck n you pull up 9 codes on it and it’s leaking oil and it wont shift into four wheel drive , it was also advertised as having no rust but he bottom bed rails had rust flaking off its called false advertising u point all that out n get told its called advertising. They are trying to find some dummy to buy it and xxxx them over, people don’t waste your time going to any of there dealerships they are all full of excuses . This is the dealership in Holland ny manager’s name is Mike do not trust anything he says
The phone call wasn’t bad but you drive a ways away to check out a truck n you pull up 9 codes on it and it’s leaking oil and it wont shift into four wheel drive , it was also advertised as having no rust but he bottom bed rails had rust flaking off its called false advertising u point all that out n get told its called advertising. They are trying to find some dummy to buy it and xxxx them over, people don’t waste your time going to any of there dealerships they are all full of excuses . This is the dealership in Holland ny manager’s name is Mike do not trust anything he says
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I dealt with Mike Litwin at Upstate Car Center in Holland, NY. From start to finish the process of buying the new to me used truck was smooth. Mike makes you feel at ease, absolutely zero pressure. I will recommend Upstate to anyone looking for a used or new vehicle.
I dealt with Mike Litwin at Upstate Car Center in Holland, NY. From start to finish the process of buying the new to me used truck was smooth. Mike makes you feel at ease, absolutely zero pressure. I will recommend Upstate to anyone looking for a used or new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Just had my 2024 truck undercoated thru Upstate.Shout out to Mike for an awesome job.Plus detailing the whole truck.Would definitely have him do the job again.Thank You
Just had my 2024 truck undercoated thru Upstate.Shout out to Mike for an awesome job.Plus detailing the whole truck.Would definitely have him do the job again.Thank You
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I contacted this dealership multiple times with no response…eventually they sold the vehicle I was interested in and still have not reached out to me in anyway. Avoid at all cost.
I contacted this dealership multiple times with no response…eventually they sold the vehicle I was interested in and still have not reached out to me in anyway. Avoid at all cost.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Good experience with Keith, sales agent through text and email. Am currently on hold on a purchase due to extreme health issues of my wife and myself with current Covid.
Good experience with Keith, sales agent through text and email. Am currently on hold on a purchase due to extreme health issues of my wife and myself with current Covid.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car