LeBrun Nissan

Horrible service department. I never had a problem with sales and parts but when it comes to their service dept, nothing is communicated within the two people that work in that department. They do not call and give you up dates, the service manager Tim is rude and condescending, and if I would have known all of this prior to purchasing my vehicle with them I would have chosen a different dealership. Shame on the lack of care and concern for customers.

Advertised vehicle as already having been certified pre owned on numerous different websites only find out its not. Not a mistake since they wanted me to pay to have the certification done that they claimed had already been done. Just a trick to get you in the door. Now I know why they seemed to be cheapest. Won't be spending a penny here. Recommend Matthews or Dorchel instead. Much more honest.

Been sitting here for over 2 hours. ..no communication as to what is the status of my car repair. ..will never come back here for service

I’ve had my car almost two years now. From the salesman to when I picked up my car everything was great. Staff was friendly. I changed my mind on which model I wanted after the paperwork was started and they did it for me. I take my car there for all it’s service and they are always so friendly and not overpriced at all. I’ll never go anywhere else.

Great experience. Larry and all involved were very helpful and friendly. Like the hometown feeling of the dealership. Will definitely go back. They worked with us to seal the deal, and went over and above.

We travelled from the Rochester area to purchase a car from this dealership. It was well worth the trip and everyone was great to work with during the process. Sirena was wonderful and very helpful.

Serina was very helpful and knowledgeable for the kind of truck I was looking for and very courteous I thank her very much

I have shopped area car dealers, but none of them were able to get me the deal that LeBrun Nissan did. I drove 50 miles from Rochester to Auburn to buy a Rogue and was so impressed with the incredible customer experience, not to mention an amazing deal. Dave LeBrun was personally involved with my deal and Phil LeBrun in the F&I department made the paperwork a breeze. Alex, my salesperson, did an awesome job explaining all the features and technology in my vehicle. I love the down-to-earth feeling you experience at LeBrun. Great deal and great customer service! I highly recommend LeBrun!!

I drove 50 miles to LeBrun Nissan because of their reputation of providing great customer service and their great deals and was not disappointed. My salesperson, Alex, was so knowledgeable on all the newest technology and took his time in making sure I was comfortable with my new Rogue. Dave LeBrun personally got involved in the negotiation and gave me an awesome deal. Phil LeBrun, F & I manager made the paperwork a breeze and got me an incredibly low interest rate. They made buying a new vehicle fun and easy. No hassle, no high pressure, and an amazing deal! The LeBrun family are wonderful people to deal with and I would highly recommend LeBrun to anyone who wants a great deal and great customer service!

I have purchased two Nissans from Lebrun. I will no longer try anywhere else. This time I tried down the road and had several bad experiences. I went to Lebrun and we were advised to work with Sirena because she exceeds expectations and is very knowledgeable about their vehicles. We walked out with a great deal on a 2017 Pathfinder. I will refer all my friends to go to Lebrun to see Sirena!