Reviews
Write a reviewCPO Buyer Beware – Misalignment Missed, Accountability
CPO Buyer Beware – Misalignment Missed, Accountability Denied I purchased a Certified Pre-Owned Porsche GT4 from Porsche of Clifton Park expecting the vehicle to be mechanically sound, as promised by Porsche’s CPO program. Unfortunately, that wasn’t the case. Within 600 miles of normal, careful driving, the rear tires wore down by 4mm. A Porsche Minneapolis inspection confirmed the car was significantly out of alignment—rear toe was over 5.6mm, far beyond spec, and a clear cause of the excessive wear. Porsche Clifton Park initially agreed to replace the tires after a disagreement about tread depth. At the time, neither they nor I knew the vehicle had a mechanical issue. But once the alignment issue was discovered and documented, they refused to take any further responsibility—falling back on a goodwill agreement that predated this finding. Worse, their CPO inspection did not include an alignment check, and they continue to insist that the vehicle met CPO standards even though it demonstrably did not. So while they honored their limited promise to replace tires, they ignored the real issue—and left me paying to fix a problem that should never have made it past certification. If you’re considering buying a CPO car from this dealership, get your own inspection before signing anything. And ask yourself: if something’s wrong after the sale, will they stand behind their product or just stand behind paperwork? I'm willing to update this review upon further resolution.
CPO Buyer Beware – Misalignment Missed, Accountability
CPO Buyer Beware – Misalignment Missed, Accountability Denied I purchased a Certified Pre-Owned Porsche GT4 from Porsche of Clifton Park expecting the vehicle to be mechanically sound, as promised by Porsche’s CPO program. Unfortunately, that wasn’t the case. Within 600 miles of normal, careful driving, the rear tires wore down by 4mm. A Porsche Minneapolis inspection confirmed the car was significantly out of alignment—rear toe was over 5.6mm, far beyond spec, and a clear cause of the excessive wear. Porsche Clifton Park initially agreed to replace the tires after a disagreement about tread depth. At the time, neither they nor I knew the vehicle had a mechanical issue. But once the alignment issue was discovered and documented, they refused to take any further responsibility—falling back on a goodwill agreement that predated this finding. Worse, their CPO inspection did not include an alignment check, and they continue to insist that the vehicle met CPO standards even though it demonstrably did not. So while they honored their limited promise to replace tires, they ignored the real issue—and left me paying to fix a problem that should never have made it past certification. If you’re considering buying a CPO car from this dealership, get your own inspection before signing anything. And ask yourself: if something’s wrong after the sale, will they stand behind their product or just stand behind paperwork? I'm willing to update this review upon further resolution.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Top-Notch
Purchased a CPO Macan S from Porsche Clifton Park. Jordan was great to deal with and a real car guy. After a few days with the car I had some issues I needed them to look at. Jordan got me in touch with Nick from the service department. The guys addressed everything quickly and took care of me like I imagined a Porsche dealer would. I will recommend their team to anyone looking for a smooth experience buying a Porsche with great customer service.
Top-Notch
Purchased a CPO Macan S from Porsche Clifton Park. Jordan was great to deal with and a real car guy. After a few days with the car I had some issues I needed them to look at. Jordan got me in touch with Nick from the service department. The guys addressed everything quickly and took care of me like I imagined a Porsche dealer would. I will recommend their team to anyone looking for a smooth experience buying a Porsche with great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonder Experience.
Purchased a used Audi A8 last week at Clifton Park Porsche, Ryan was great to work with from the first call until vehicle delivery. No pressure dealership, professional, and highly recommended.
Wonder Experience.
Purchased a used Audi A8 last week at Clifton Park Porsche, Ryan was great to work with from the first call until vehicle delivery. No pressure dealership, professional, and highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Top- notch service!
I can’t say enough great things about Christian and the entire New Country crew! Spencer Lewis has been an absolute pleasure to work with on multiple car purchases over the past few years. Jake and Nick in service always go above and beyond to ensure flawless results. This group really cares about the customer experience and it shows! Highly recommended!!
Top- notch service!
I can’t say enough great things about Christian and the entire New Country crew! Spencer Lewis has been an absolute pleasure to work with on multiple car purchases over the past few years. Jake and Nick in service always go above and beyond to ensure flawless results. This group really cares about the customer experience and it shows! Highly recommended!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I recently had my Porsche Cayenne Turbo serviced at New Country Porsche of Clifton Park. I can't say enough about Tom (my technician) and both Nick and Jake on the front desk. The car was serviced properly and ahead of schedule. They took the time to show me the cause of the issue I was having and how they could resolve it for me. It has been great ever since! Thanks again guys, you've made a lifetime customer!
Great Service
I recently had my Porsche Cayenne Turbo serviced at New Country Porsche of Clifton Park. I can't say enough about Tom (my technician) and both Nick and Jake on the front desk. The car was serviced properly and ahead of schedule. They took the time to show me the cause of the issue I was having and how they could resolve it for me. It has been great ever since! Thanks again guys, you've made a lifetime customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dr Ro erg Brenner
Sales force was knowledgable but unrealistic about trade-in values
Dr Ro erg Brenner
Sales force was knowledgable but unrealistic about trade-in values
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great experience in service
I had a great experience with Jacob in service. I needed a pre-purchase inspection done on a local Porsche I was buying and he was very accommodating. Even though I was an out of state customer who would probably not be back (only because I live 3 hrs away) he went above and beyond to assist me in the process.
Great experience in service
I had a great experience with Jacob in service. I needed a pre-purchase inspection done on a local Porsche I was buying and he was very accommodating. Even though I was an out of state customer who would probably not be back (only because I live 3 hrs away) he went above and beyond to assist me in the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The Best
A great staff, professional, knowledgeable, and very personal exceptional service. I would recommend this dealership and it's entire staff. If you value perfect customer service and follow thru I recommend making the drive. you will never go anywhere else.
The Best
A great staff, professional, knowledgeable, and very personal exceptional service. I would recommend this dealership and it's entire staff. If you value perfect customer service and follow thru I recommend making the drive. you will never go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Customer Service, No Attitude Dealer
I recently bought a Used Porsche 911 from New Country Porsche of Clifton Park, I dealt primarily with Kirk Flegal, the experience was Fantastic, honesty and integrity come to mind. These people are first rate, the dealership is as well and I would highly recommend them to anyone looking for a New or used Porsche!
Great Customer Service, No Attitude Dealer
I recently bought a Used Porsche 911 from New Country Porsche of Clifton Park, I dealt primarily with Kirk Flegal, the experience was Fantastic, honesty and integrity come to mind. These people are first rate, the dealership is as well and I would highly recommend them to anyone looking for a New or used Porsche!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for your very nice comments about our Dealership and about our Certified Sales Specialist, Kirk Flegal. It was our pleasure doing business with you and we appreciate your business very much.