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I have a 2008 jeep and my husband has taken it to three
I have a 2008 jeep and my husband has taken it to three different dealerships thankfully my husband‘s friend told him about Randy Wise we took my jeep there they fixed some things that were wrong with it but most of all the major issue they found unfortunately they could not fix it because it’s a part that Has to be ordered but part was ordered I would highly recommend them to anyone Aaron in service is awesome always very pleasant when you called to talk just all around great place and I’m very happy ,
The best place to get the Ford that you need very...
The best place to get the Ford that you need very friendly thy will go the extra miles for you
Amazing sales staff!! I was surprised, this dealership...
Amazing sales staff!! I was surprised, this dealership has a very friendly family atmosphere! Will definitely come back!
Nice small town dealer. Very welcoming and friendly....
Nice small town dealer. Very welcoming and friendly. Steven made the buying experience very enjoyable and Tom the sales manager was fantastic. Told these guys where we needed to be and they made it happen!
Best customer service ever
I can’t even begin to explain how INCREDIBLE Randy Wise Durand was to our family. After early morning car trouble, they had barely opened their doors for the day on a Saturday and were able to diagnose and get us a rental secured, for our family of 6 no less, in well under an hour. What could have been a stressful, all day ordeal, was taken care of with ease, with understanding and the best customer service we have ever experienced. Service manager Joel, technician Tim and GM Mike went over and above all expectations and helped us out. We will definitely be back and can’t recommend highly enough. Thank you!
Do not trust these crooks. Will sell you a car and lie to...
Do not trust these crooks. Will sell you a car and lie to your face about its history. They will tell you to bring it in for a look and tell you it's 80 bucks to look at.
My daughter and I visited for the first time. REMARKABLE...
My daughter and I visited for the first time. REMARKABLE SERVICE!! They definitely make you feel like family. Even though our salesperson was family. My niece Victoria Posio! I highly recommend her and the rest of the Wise Team!! AWESOME SAUCE!! We will definitely be back in the future for more vehicles and service. It was a long few hours but we saved a lot of money on the deal and everyone else that was involved with the sale of my daughter's New to her 2012 Jeep Grand Cherokee was OUTSTANDING!! THANK YOU RANDY WISE TEAM DURAND!!
took a day and a half to buy a car when i was preapproved
the absolute worst experience buying a car ever , only gave one star because i had to . nothing lower , Bob the salesman was great , The only good part of our experience , We were pre approved for a loan so when we went in there that part was taken care of.. My husband went in to look at the truck on Saturday they made a deal and he was told to take the truck home for the weekend while they got the paper work taken care of, and we would just come back in on Monday and sign the paperwork and be gone , Not what happened first They called my husband in for a copy of his drivers license (that they already had a copy of , he took the truck home for the weekend ) He drove to Durand waited for 45 min. for someone to finally come out of the office and say never mind we will take care of it when you come back this afternoon to sign the paperwork. We went to our 4:30 appointment to sign papers and we were left setting at a desk for an hour with no explaination or much interaction at all. finally 1 1/2 hours later we left , We have bought 4 cars from Graffs and never been just left setting and ignored like we were here .
Mitchell made the buying process a breeze! From start to finish, Mitch gave me several options of the couple models that I had interest in, and in my price range. He had the vehicle ready for a test drive that was convenient for me. Even with the holidays, he made sure I was able to get it beforehand which is was detailed and ready to go. Definitely will have my business again next time around!
Nice friendly team to deal with, they are very personable!! I would recommend this dealer location to anyone looking. Very competitive pricing. Had the Jeep I wanted and helped me get it!!