Reviews
They helped me buy a car for the first time without
They helped me buy a car for the first time without pushing any nonsense on me. Walked away with what I thought was a fair price and everyone was kind and easy to work with.
They helped me buy a car for the first time without
They helped me buy a car for the first time without pushing any nonsense on me. Walked away with what I thought was a fair price and everyone was kind and easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We just bought my daughter a pre-owned Subaru from Keene
We just bought my daughter a pre-owned Subaru from Keene and they were a delight to work with - honest, caring, open, and great attention to detail. Their mechanic found a problem with the rear shocks and proactively offered to replace both for free (huge difference); they thoughtfully arranged to deliver the car to us in Rhode Island with all the necessary well-organized documentation so my daughter could leave for college on time; they got all the paperwork done and delivered the newly-detailed car in terrific condition exactly as promised. Craig and Adam and Katie and Sam were all friendly, transparent, professional and responsive to all our questions. What a striking difference from all the other shady used car dealers we visited during our search! No sleazy added charges or high pressure tactics — just excellent cars at good values and honest dealing. I’d go back again in a heartbeat.
We just bought my daughter a pre-owned Subaru from Keene
We just bought my daughter a pre-owned Subaru from Keene and they were a delight to work with - honest, caring, open, and great attention to detail. Their mechanic found a problem with the rear shocks and proactively offered to replace both for free (huge difference); they thoughtfully arranged to deliver the car to us in Rhode Island with all the necessary well-organized documentation so my daughter could leave for college on time; they got all the paperwork done and delivered the newly-detailed car in terrific condition exactly as promised. Craig and Adam and Katie and Sam were all friendly, transparent, professional and responsive to all our questions. What a striking difference from all the other shady used car dealers we visited during our search! No sleazy added charges or high pressure tactics — just excellent cars at good values and honest dealing. I’d go back again in a heartbeat.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased a certified pre-owned Toyota Corolla
I recently purchased a certified pre-owned Toyota Corolla from Subaru of Keene, and the experience was exceptional, thanks to Doug Welch in sales. Doug is trustworthy, patient, and resourceful, taking the time to understand our specific requirements and find the perfect vehicle. After the sale, he followed up to ensure that everything was as expected. If you’re looking for a great car-buying experience, I highly recommend Subaru of Keene and specifically Doug Welch for his professionalism and outstanding customer service.
I recently purchased a certified pre-owned Toyota Corolla
I recently purchased a certified pre-owned Toyota Corolla from Subaru of Keene, and the experience was exceptional, thanks to Doug Welch in sales. Doug is trustworthy, patient, and resourceful, taking the time to understand our specific requirements and find the perfect vehicle. After the sale, he followed up to ensure that everything was as expected. If you’re looking for a great car-buying experience, I highly recommend Subaru of Keene and specifically Doug Welch for his professionalism and outstanding customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently sold my Subaru Legacy here.
I recently sold my Subaru Legacy here. Having done business with them before, be it for buying an extended warranty or all my service needs, I knew they are great to work with. My recent experience confirmed that, yet again. The entire process was really smooth right from the word go. Jason Kennedy and Adam Zinn were honest, upfront and very easy to work with. I recommend them wholeheartedly!
I recently sold my Subaru Legacy here.
I recently sold my Subaru Legacy here. Having done business with them before, be it for buying an extended warranty or all my service needs, I knew they are great to work with. My recent experience confirmed that, yet again. The entire process was really smooth right from the word go. Jason Kennedy and Adam Zinn were honest, upfront and very easy to work with. I recommend them wholeheartedly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Good afternoon, Thank you so much for taking the time to leave us a review we really appreciate it! If you ever need anything else from us, please feel free to give us a call or stop by! Best, Subaru of Keene
My experience with Jeff and Rob and the staff was so
My experience with Jeff and Rob and the staff was so amazing. They were professional and caring and very patient with me as I was trading my beloved jeep of nine years. I truly love my new Subaru Crosstrek Wilderness and I will always appreciate everything they did to make my experience so seamless and truly fun. Highly recommend this whole place
My experience with Jeff and Rob and the staff was so
My experience with Jeff and Rob and the staff was so amazing. They were professional and caring and very patient with me as I was trading my beloved jeep of nine years. I truly love my new Subaru Crosstrek Wilderness and I will always appreciate everything they did to make my experience so seamless and truly fun. Highly recommend this whole place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were great to me and the family.
They were great to me and the family. Made the whole process great and got us into a slightly used 2022 Forester that was perfect for our family. And we also received great pricing for the vehicle. The wife and I were more than pleased.
They were great to me and the family.
They were great to me and the family. Made the whole process great and got us into a slightly used 2022 Forester that was perfect for our family. And we also received great pricing for the vehicle. The wife and I were more than pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent dealership to do business with.
Excellent dealership to do business with. Was very pleased! Highly recommend. The whole process from salesman, John to Financing was professional, no pressure, and great vehicle!
Excellent dealership to do business with.
Excellent dealership to do business with. Was very pleased! Highly recommend. The whole process from salesman, John to Financing was professional, no pressure, and great vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service with Evan!
Evan April helped me purchase a car and I was very happy with the whole experience! Evan was very helpful while test driving and creating the offer, once the purchase was complete, he sat in the car and explained all of the features to me. I have purchased at other dealerships where I was handed the key with no explanation of any feature, this was great service and much appreciated! Everyone at the dealership was helpful and considerate. I have not been in for service yet but expect that it will be a good experience as well!
Excellent service with Evan!
Evan April helped me purchase a car and I was very happy with the whole experience! Evan was very helpful while test driving and creating the offer, once the purchase was complete, he sat in the car and explained all of the features to me. I have purchased at other dealerships where I was handed the key with no explanation of any feature, this was great service and much appreciated! Everyone at the dealership was helpful and considerate. I have not been in for service yet but expect that it will be a good experience as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Susan, Thank you so much for taking the time to leave us this wonderful review, we greatly appreciate it! We are very lucky to have Evan as apart of our wonderful Subaru team and we'll be sure to pass along your kind words to him. If you ever have any future questions or concerns in the future, please don't hesitate to reach out! We hop you enjoy your new car! Drive safe, Subaru of Keene
Everyone there is always very courteous and helpful.
Everyone there is always very courteous and helpful. Robert Laflamme who was the salesperson we worked with was excellent
Everyone there is always very courteous and helpful.
Everyone there is always very courteous and helpful. Robert Laflamme who was the salesperson we worked with was excellent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exception Salesman
Robert Laflamme ~ Sales specialist was amazing ! He got me the car i asked for and was very personable throughout the process. I will definitely continue to go thru Subaru of Keene for all future car needs and ask for Robert !
Exception Salesman
Robert Laflamme ~ Sales specialist was amazing ! He got me the car i asked for and was very personable throughout the process. I will definitely continue to go thru Subaru of Keene for all future car needs and ask for Robert !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Priscilla, Thank you so much for taking the time to leave us a review, we really appreciate it! We are very lucky to have Rob as apart of our Subaru team! If you ever have any future questions or concerns, please don't hesitate to reach out! Best, Subaru of Keene