Skip to main content

Autex Mazda

(509 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:30pm
Tuesday 8:00am–8:00pm 8:00am–5:30pm
Wednesday 8:00am–8:00pm 8:00am–5:30pm
Thursday 8:00am–8:00pm 8:00am–5:30pm
Friday 8:00am–8:00pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday 11:00am–3:00pm Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autex Mazda from DealerRater.

Want to share your experience with this dealership?

Write a review

Awesome quarterly inspection, 5-job point service.

The professionalism with which the personal, warm and friendly service on my Mazda CX-5 was performed results in my feeling safe as I enjoy driving my Mazda. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Hassle free

When we my wife and I got there, we were able to browse a little before Gretchen approached us. Was no high pressure sales. We test drove several cars, they even pulled the one off the showroom floor for us. Once we decided which one we wanted the process was very relaxed, little negotiating, which is nice. Once we completed the sales process, Gretchen sat with me and showed me all the features and benefits that I would need to know. Very very helpful, was impressed on how much she new about the product she sold! I will shop there again and would highly recommend Autex.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing Customer Care

They went above and beyond to help me purchase my new car. Definitely not your every day car dealership, a staff who actually cares and makes it a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing Customer Care

They went above and beyond to help me purchase my new car. Definitely not your every day car dealership, a staff who actually cares and makes it a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

So easy!!!

They where so helpful. They where so relaxed no pushing so comfortable with no pressure very pleasant. Would recommend this dealer to everyone. I give them a 10plus!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Car buying experience

I am not savvy when it comes to purchasing a car, actually I dreaded it. Gretchen Jackson made it easy and efficient. She determined my wants/needs and price point quickly and provided a selection to choose from. I will seek her services again and will recommend her to friends. Sandy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Repeat customer

I just leased a 2016 Mazda CX5 from Autex Mazda in Keene, NH. I have previously owned 2 Suzuki SX4's from them as well. Gretchen Jackson is a pleasure to work with, I tell her what I am looking for and she makes it happen! She goes the extra mile to make sure that I am happy with my purchase and makes the whole car buying experience fun and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Satisfied customer from Albany.

I traveled from Albany, NY to purchase my Mazda 3 S Grand Touring from Autex Mazda. My salesperson Donald was able to get me the exact car I was looking for, which entailed finding it and bringing it in from an out of state dealership. I spec'd out my car through truecar.com and got a great price with no hassle! ... something I couldn't do locally. I am very happy with my purchase and I'll definitely consider Autex for my next Mazda! Mike Ferracane

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I'm a very happy customer!

We just purchased a Mazda CX-5 grand touring vehicle. We worked with Gretchen on a busy Saturday. She did a great job juggling our purchase with other customers needs. We were able to drive off with our new car that same afternoon, which made me a very happy lady. It's good to be back with Autex, and Gretchen is great! Everyone else also deserves praise for their role. Great team work all the way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

No pressure, easy to work with

I traded in my tired old truck for a much nicer F150 on thier used lot. Tony Sherman was really easy to work with and handled everything in a very professional way. In fact, everyone I met there was very easy to work with. One thing that really helped was Tony was always availabe through email or phone, to answer questions or followup with me. That was important since I was 75 miles away in Lebanon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.