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Fox Chrysler Dodge Jeep RAM - NY

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (552 reviews)
Visit Fox Chrysler Dodge Jeep RAM - NY
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–6:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 358-6206 (888) 358-6206
Used (888) 354-7028 (888) 354-7028
Service (866) 692-6297 (866) 692-6297

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always a great experience

Quick easy and always stress free. Staff and service are top notch. Our salesman Tim has sold my wife and myself multiple cars in the past and never disappoints

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Fox Chrysler Dodge Jeep RAM Team

Recent Service

Professional staff, timely service and affordability. Skilled and knowledgeable technicians that took pride in servicing my vehicle as if they were servicing their own.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lawrence, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Fox Chrysler Dodge Jeep RAM Team

Great service

It was fast and easy. They were very matter of fact and told me what needed to be done. Made it super easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Allyson, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Fox Chrysler Dodge Jeep RAM Team

Repair

Fast and easy process for repair of a switch causing the radio volume to increase substantially. Appointment time was scheduled quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your kind words, Susan. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, Fox Chrysler Dodge Jeep RAM Team

Great service

Communications before arriving at location were clear and easy. Everyone was polite and friendly. A little attempt at upselling but that is to be expected, I guess.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ian, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Fox Chrysler Dodge Jeep RAM Team

Great timely service

Excellent work, cheerful knowledgeable people and timely service. Problem was diagnosed, parts ordered and my car was done when promised. Safety measures were carefully observed when in person interaction was necessary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Eileen, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Fox Chrysler Dodge Jeep RAM Team

Perfect service experience

The service personnel were welcoming, courteous and knowledgeable and the waiting facilities were clean and comfortable. Very stress free service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Fox Chrysler Dodge Jeep RAM Team

Fox of auburn

Friendly, and right on top of things, very knowledgeable, I've always heard bad things, they changed my mind to the good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact or visit us if you need anything else. Best, Fox Chrysler Dodge Jeep RAM Team

Great service

The communication with the service department was excellent. They let me know of any ongoing problems and what would need to happen with my car. The service was fast, and getting an appointment was easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joseph, thank you for your kind words. We feel our service department is what makes Fox Chrysler Dodge Jeep special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Best, Fox Chrysler Dodge Jeep RAM Team

Great Service

Everyone was friendly and helpful, would definitely go back. Joe was very knowledgeable about the process and the vehicles of intrest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Fox Chrysler Dodge Jeep RAM Team