Reviews
Write a reviewLove Fox Honda Dodge!!!
I have been purchasing cars since 1992 at Fox Honda Dodge. I have purchased my last 2 cars through Justin Sedorus. He is a great sales guy. Fox has been very good to me and very reasonable. I will be purchasing another vehicle and will be returning to Fox Honda Dodge!!!
Love Fox Honda Dodge!!!
I have been purchasing cars since 1992 at Fox Honda Dodge. I have purchased my last 2 cars through Justin Sedorus. He is a great sales guy. Fox has been very good to me and very reasonable. I will be purchasing another vehicle and will be returning to Fox Honda Dodge!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is by far the worst experience I've ever had at a
This is by far the worst experience I've ever had at a dealership. I brought my jeep there for a few minor concerns and they proceeded to tell me new brakes were going to cost me $1200, that I also needed new sparkplugs because they were wearing down ($800), along with additional random items totaling well over $4000 in work. I immediately knew this was BS as I knew most of the problems the car was having. I got a second opinion from a Dunn Tire down the street and the confirmed my suspicions. There is nothing wrong with the brakes, the spark plugs are in fine condition, and all in all, that dealership was trying to take advantage of us. I've been to a few different jeep dealerships and am just absolutely disgusted by the number of stories I've heard of Fox Chrysler Dodge Jeep RAM taking advantage of people and charging them for work that does not need to be done. Do NOT use this dealership for service.
This is by far the worst experience I've ever had at a
This is by far the worst experience I've ever had at a dealership. I brought my jeep there for a few minor concerns and they proceeded to tell me new brakes were going to cost me $1200, that I also needed new sparkplugs because they were wearing down ($800), along with additional random items totaling well over $4000 in work. I immediately knew this was BS as I knew most of the problems the car was having. I got a second opinion from a Dunn Tire down the street and the confirmed my suspicions. There is nothing wrong with the brakes, the spark plugs are in fine condition, and all in all, that dealership was trying to take advantage of us. I've been to a few different jeep dealerships and am just absolutely disgusted by the number of stories I've heard of Fox Chrysler Dodge Jeep RAM taking advantage of people and charging them for work that does not need to be done. Do NOT use this dealership for service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Poor managers and service Dept
I do not recommend this dealership to buy a vehicle from this dealership. Rude and nasty service. I had my truck less than 2 months and they refused to fix a minor problem, said it didn’t fall under “the lemon law”
Poor managers and service Dept
I do not recommend this dealership to buy a vehicle from this dealership. Rude and nasty service. I had my truck less than 2 months and they refused to fix a minor problem, said it didn’t fall under “the lemon law”
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Larrisha. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Fox Chrysler Dodge Jeep RAM Team
Great service
Great service as always from Fox. Thinking of buying my next car from there. Will definitely recommend service to others.
Great service
Great service as always from Fox. Thinking of buying my next car from there. Will definitely recommend service to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for your wonderful review of Fox Chrysler Dodge Jeep (NY) and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Fox Chrysler Dodge Jeep RAM Team
5000 mile oil change
In and out quick, staff was very knowledgeable and friendly. Waiting room was clean and safe, social distance was no problem.
5000 mile oil change
In and out quick, staff was very knowledgeable and friendly. Waiting room was clean and safe, social distance was no problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Fox Chrysler Dodge Jeep RAM Team
Prompt check-in. Courteous service.
No problem. I dropped the car off and left my cell phone number. I was notified when my car was done and picked it up a little later. A friend and I went out for lunch in the meantime. I was very satisfied.
Prompt check-in. Courteous service.
No problem. I dropped the car off and left my cell phone number. I was notified when my car was done and picked it up a little later. A friend and I went out for lunch in the meantime. I was very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Chrysler Dodge Jeep (NY), we value our customers and we look forward to seeing you on your next visit. Best, Fox Chrysler Dodge Jeep RAM Team
Happy customer!
The employees are great. They listen to your questions and are committed to their customers happiness. The team keeps in touch with you about your vehicle.
Happy customer!
The employees are great. They listen to your questions and are committed to their customers happiness. The team keeps in touch with you about your vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Best, Fox Chrysler Dodge Jeep RAM Team
FOX DODGE
Always a smooth experience from scheduling to pick up. Service people are helpful and up front. Best place I have worked with in years.
FOX DODGE
Always a smooth experience from scheduling to pick up. Service people are helpful and up front. Best place I have worked with in years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Fox Chrysler Dodge Jeep RAM Team
Great customer service
Fast, friendly, easy to understand and accommodating sales department who found exactly what I was looking for and got me in a vehicle with no issues.
Great customer service
Fast, friendly, easy to understand and accommodating sales department who found exactly what I was looking for and got me in a vehicle with no issues.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Fox Chrysler Dodge Jeep RAM Team
Always a great experience
Quick easy and always stress free. Staff and service are top notch. Our salesman Tim has sold my wife and myself multiple cars in the past and never disappoints
Always a great experience
Quick easy and always stress free. Staff and service are top notch. Our salesman Tim has sold my wife and myself multiple cars in the past and never disappoints
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Fox Chrysler Dodge Jeep RAM Team