Reviews
Write a reviewVery happy!
I just leased a 2020 Jeep Gladiator and everyone made the process very pleasant, especially my salesman Donnie. I made the 2 hr drive from Boston because they had a specific vehicle and I would do it again!!! Great group of people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the 5 Star Review.
Sales
My experience with Donnie was great. He listened to what I wanted and gave me options. It wasn’t a rushed atmosphere and Donnie made my first buying experience a positive one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good test drive
Was waiting for service on my RAM truck. Donnie started taking to me about the Gladiator in the showroom and offered a test drive. He answered all my questions and was very easy to get along with, even though I wasn’t in the market right now. The test drive went great. Would recommend Donnie to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
How it should be
I was looking for a new green jeep grand cherokee for a while searching online. Almost drove to Ohio to get it and found one alot closer to home for less .at Keene Jeep Chrysler Made the call went to see it and the next day I bought it . The sales team was great. Stephen Robinson was my salesman he made it all happen smoothly. I didnt feel rushed or railroaded in any way So yes I will definitely send anyone looking for a new vehicle Andrew Strugnell
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Donnie!
Shout out to Donnie for helping us snag this beautiful 2018 Jeep Wrangler. Thank you for making the buying process as stress free as possible!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Didn’t buy a car, but treated very well
I had the pleasure of working with Donnie. We were unable to make a deal on my trade in, but he and his sales manager Dustin were honest and forthright and very respectful of my time. The company seems to run very transparently. I was very pleased with their customer service.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Very Happy Customer
Truly Happy, we decided to drive to Keene Chrysler Jeep Dodge. Donnie and Dustin are extremely knowledgeable about the car and paperwork. We at no time felt pressured and it seemed they would have stayed to answer any questions. It was after closing and they had an event to prepare for but still to the time to make us feel important. We had an "Awesome" experience. Thank all of you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JEEP Purchase
Definitely a lifetime customer! Donnie, Dustin and everyone else made my buying experience a seamless one! They did what was needed to give me what I needed for my car that I was trading in! So happy I chose them!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the 5 Star Review.
Successful experience
We were looking for a replacement of a lease from another company we weren't happy with. Immediately upon driving into your establishment we were met with a very friendly man that listened to us and knew from our experiences in the past, he had just the right fit for us! Stephen Robinson became our man! With his help, professionalism and non-pressure manner he did indeed have a Jeep for us! We couldn't be happier and know we will enjoy our "new ride" for a long time to come. Many thanks to Steve and your customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Listened to us
Had previously gone to another dealership. Their ledger sheet was convoluted /confusing. Donnie took all the time throughout the day to explain features of a vehicle. Slightly price higher than what we wanted to spend. Management/Donnie showed other other New vehicles with deeper discounts, we got hooked into a more luxury equipped Grand Cherokee at a much deeper discount/ more value for our trade. Guess what we drove off the lot. Spouse had the biggest smile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car