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Keene Chrysler Jeep Dodge Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (368 reviews)
Visit Keene Chrysler Jeep Dodge Ram
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–6:00pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday 11:00am–3:00pm Closed
New (877) 361-4045 (877) 361-4045
Used (866) 365-7049 (866) 365-7049
Service (888) 690-3601 (888) 690-3601

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keene Chrysler Jeep Dodge Ram from DealerRater.

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Purchase/Trade went well

Stopped in to this dealer to trade my 2013 Ram 1500 for a 2016 Ram 2500 diesel. The truck outfitted the way I wanted it, could not be located, so it was ordered. In about 7 weeks the truck arrived. Delivery went well. My salesman was Tom Callum.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review

Overall great experience

Phil and Dustin were awesome to work with. I visited the dealership to ask some questions and Phil couldn't have been more helpful. To my surprise, I left that same day with my new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easiest Truck Purchase Ever!!

Easiest Truck Purchase Ever, Phil Castille Came Out In The Pouring Rain To See To My Questions, Went Above And Beyond My Expectations, Total Deal, Less Than 1 Hour, Drove The Truck Home,, Thank You For Restoring My Confidence New Truck Sales, I Will Be Back Here For My Next Purchase, Thank You Keene Dodge , And Thank You Phil Castille,,,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

very pleasant and easy process!

We had a very great experience and they made the process very easy and pleasant! Our car salesman Greg was fantastic and so helpful to our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Misleading

Never imagined spending 6 hours to purchase a vehicle. Wasted hours working a deal only to have it fall apart when we reached the financing stage. This happened because of misleading promises on interest rates and incentives to make the numbers work. My wife was 9 months pregnant, (she actually had the baby last week), and we felt pressured into purchasing with time running out. Finance manager made us feel stupid and acted like we were lying about our previous trade allowance and interest rates from Ron Bouchard the weekend before. Made the mistake of referring family to this dealership assuming they would do right by us. I will never purchase another vehicle here. Seeking a jeep? Go to Harr.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Lies or Incompetence?

Told the Jeep we brought had a backup camera and navigation, it didn't. Told a NH inspection sticker would be on the Jeep, it wasn't. Day we picked up the Jeep it wasn't as clean as it should be for a new 2015 Jeep. KCP & Jeep ONLY put in $10.00 worth of gas. This is the second vehicle I purchased from this dealership and it'll be the last! I'd rather drive 2 hours then go through this again.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

was a pleasure to deal with he made purchasing my car very e

Phil Castell was very knowledgeable about the Chrysler 300 C that I bought. He went above and beyond to make the purchasing experience a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a truck

Last week we decided to buy a new truck, our old truck was just old.... We started looking online at Keene Chrysler Dodge Jeep Ram, there were a couple new and used trucks we wanted to look at. We took a drive in and Steve Robinson came out to help us out, we looked at used trucks first and on our way to look at a new truck Steve pointed a 2012 Dodge Ram which had just come in, It was what we needed. It was very low mileage, great condition, very clean and priced with in our budget. After a quick test drive we were happy. The business end was professional, quick and personnel as Steve had sold us the truck we were trading in 10 years ago. The purchase took less then 1 hour and we were on our way with a very nice truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service

Last week we decided to buy a new truck, our old truck was just old.... We started looking online at Keene Chrysler Dodge Jeep Ram, there were a couple new and used trucks we wanted to look at. We took a drive in and Steve Robinson came out to help us out, we looked at used trucks first and on our way to look at a new truck Steve pointed a 2012 Dodge Ram which had just come in, It was what we needed. It was very low mileage, great condition, very clean and priced with in our budget. After a quick test drive we were happy. The business end was professional, quick and personnel as Steve had sold us the truck we were trading in 10 years ago. The purchase took less then 1 hour and we were on our way with a very nice truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review

very happy

I read up on great reviews on this dealership and how people were driving from boston to make repeat purchases. So I drove almost 2 hours and got an amazing deal on a 2012 durango. Thomas Callum was a great salesman. He does not push in any way and let me take control of what I wanted not what he needed to sell. I was in and out in 2 hours from test drive to driving it home. I will go back for my next car and would refer anyone to do the same.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You for the Review