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Keene Chrysler Jeep Dodge Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (368 reviews)
Visit Keene Chrysler Jeep Dodge Ram
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–6:00pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday 11:00am–3:00pm Closed
New (877) 361-4045 (877) 361-4045
Used (866) 365-7049 (866) 365-7049
Service (888) 690-3601 (888) 690-3601

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keene Chrysler Jeep Dodge Ram from DealerRater.

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Our first Jeep product.

They were very friendly and no pushy salesmanship. Special thanks to Fran, Brian, Paul, Larry, Dustin and Eric for their help with our purchase. This is our first time dealing with Keene Chrysler.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

J&M thank you for the great review.

I recently traded in my Jeep Wrangler for a RAM 1500...

I recently traded in my Jeep Wrangler for a RAM 1500 pickup truck. Although I loved my Jeep, it lacked the creature comforts, and space that I needed. Once I test drove the RAM, there was no turning back. Steve Robinson was my salesman, and I couldn't have been happier. Steve answered all of my questions and concerns, and was a pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

David, Thank you for the great review, Steve is one of our best. He and his team are always willing to help as you get to know your new truck. If you have question don't hesitate in reaching out.

Took my 2015 Ram Ecodiesel in for it's usual service...

Took my 2015 Ram Ecodiesel in for it's usual service appointment, was treated courteously and given a loaner and my vehicle was promptly serviced, have been getting serviced here since the late 80's always a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

bosqueb2, Although no one likes to read a bad review, I as the General Manager take each one with open eyes and heart. For this is the only way we as a company can improve. I do remember speaking with you, and I am sorry that after all these months you still have bad feelings. However, I wanted to take this opportunity to let you know that since our conversation, our service advisors, and our entire service team has gone through an overhaul. (rude and non responsive is not an option) And although everyone is looking for employees, we have been lucky enough to have found two, that not only want to work, but do not have the bad habits of old. Our Service Manager, and I are dedicated to taking care of all our customers. As always if you have any question, or would like to talk please call 603-357-0808 Best - Larry Monson

Dealer response

Give me a call

Consumer response

This review has been deleted because the dealer fixed the problems.

Consumer response

bosqueb2@gmail.com

Consumer response

A month ago I thought I deleted this review and wrote a positive review, just got a note from the dealer asking why there was still a negative review up, well, I see half the review was still up, it's now been deleted and all my issues have been resolved, my thanks to the dealer for being honest and timely.

This is my third purchase in 4 yrs. I live in a...

This is my third purchase in 4 yrs. I live in a different state 1 1/2 hours away to by from them, that says it all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the Great Review

Great Experience

This is my third purchase in 4 yrs. I live in a different state 1 1/2 hours away to by from them, that says it all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the Great Review!!!!

2021 Jeep Grand Cherokee L

Our family has been buying cars from KCJD for many years and have always had an excellent experience. We see Brian Zipps and would recommend him to anyone who is in the market for a new vehicle. He goes above and beyond to be sure his buyers are 100% satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They did not have what I wanted I was very specific...

They did not have what I wanted I was very specific Stephen helped me order what I wanted and amazing customer service! 100 percent Recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jeepgirl, Thank you for the great review.

Dealer response

:)

I would definitely recommend this dealer . It was super...

I would definitely recommend this dealer . It was super easy and everyone there was very friendly. From start to finish they made the entire process so smooth and fast .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the great review. We are super glad that your experience was smooth and fast.

Fran our salesman was an absolute pleasure to work with....

Fran our salesman was an absolute pleasure to work with. He was knowledgeable, friendly and made the whole truck buying process a pleasure. I will recommend Fran and the dealership to anyone looking to purchase a vehicle. Our experience was what car buying should be at all dealerships!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Whatsgnu2 Thank you for the great review. Fran is one of our best!!

Brian went above and beyond to make sure I was properly...

Brian went above and beyond to make sure I was properly treated! Couldn't be happier with the whole experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.