Reviews
I drive 1 1/2 hours from the Appleton area to have my
I drive 1 1/2 hours from the Appleton area to have my car serviced at Schlossmann’s Subaru City. Great Service. Phone call as promised when completed. Friendly and professional. I will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cheryl, thank you for making the trip to Schlossmann Subaru City of Milwaukee! We're glad to hear our team provided great service and kept their promises. Safe travels until your next visit!
Was very impressed by their curtesy and knowledgeable
Was very impressed by their curtesy and knowledgeable about my vehicle. The help they gave me getting my lights set to what I needed it to be and the efficiency by which they got it done. Like the way the mechanic notified me per text regarding the service and condition of my engine.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a positive experience with our team at Schlossmann Subaru City of Milwaukee. We strive for efficient and thorough service, so it's great that we hit the mark during your visit! Thanks for sharing your feedback.
Sean F is excellent at keeping you informed and
Sean F is excellent at keeping you informed and explaining what is done or might need to be done. I always ask for him. Juan, who was training was very good at keeping me updated on pro.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brandon, we're glad to know that Sean and Juan have been providing excellent service at Schlossmann Subaru City of Milwaukee. We appreciate your feedback!
Patient, professional.
Patient, professional. Followed through and followed up on what needed to be done. Felt like he enjoyed helping
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know you felt well taken care of at Schlossmann Subaru City of Milwaukee. Our team always aims for professionalism and thoroughness in our service. Thanks for the positive feedback!
Service dept is not trustworthy.
Service dept is not trustworthy. Quoted me $907 on the phone for service, when I brought the car in, the quote magically increased to $1596! The assistant service manager told me the original quote didn't include everything. I called the other two dealers in the area and they are quoting less than the original quote for the same service. Schlossman's Subaru City is out to take advantage of you. Try somewhere else.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience with our service department. We aim for transparency in all of our dealings, and it's concerning that you felt this was not the case. It would be helpful if we could discuss this further so we can better understand what happened and work towards a resolution. Please reach out at your earliest convenience. Thank you, Moon - Service Manager - 414-281-9100 Ext. 2439
I hate the new car buying experience, but shopping at
I hate the new car buying experience, but shopping at Subaru City was different. Daniel was very helpful an knowledgeable. The whole staff went out ofvtheir way to make it a positive experience. The were efficient, and organized. I spent less then 3 hours looking, test driving, and filling out the paperwork. Pricing was upfront, and very good. No hidden dealer add on options made me travel the extra distance to buy from Schlossmann Subaru City. I would highly recommend the Schlossmann family of dealerships.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to know that your experience at Schlossmann Subaru City of Milwaukee was a positive one! It's great to see our team, especially Daniel, provided efficient and organized service. We appreciate the recommendation and are here for any of your future needs. Safe travels with your new car!
We purchased our Subaru Forester from Schlossman in 2020
We purchased our Subaru Forester from Schlossman in 2020 and were very satisfied. Because we live quite a distance from Schlossman we had our service done close to home. After being disappointed at the service in our area we decided to make the trip back to Schlossman for an oil change. We were extremely satisfied with everyone we met, Marcus was very friendly and professional, the cost was competitive, and the waiting room was pleasant. We will be back for all our service needs in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know you had a positive experience with Marcus and our team at Schlossmann Subaru City of Milwaukee. We appreciate your decision to travel the distance for service, and we look forward to assisting with all your future needs! Safe travels until then!
Everyone involved was friendly and professional.
Everyone involved was friendly and professional. All my concerns and questions were answered satisfactorily. Overall, from shopping - to purchase - to delivery, a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know that you had a good experience from shopping to delivery at Schlossmann Subaru City of Milwaukee! Our team is always here to provide friendly and professional service, answering any questions or concerns along the way. Thanks for your review!
Leased from you for past 15 years and have been very
Leased from you for past 15 years and have been very satisfied. Have dealt with Fitz for all my purchases and trust him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you've been with us for 15 years at Schlossmann Subaru City of Milwaukee! It's great that Fitz has earned your trust over the years. Here's to many more successful leases together!
Had a windshield replaced.
Had a windshield replaced. Service and workmanship were excellent. Sean from service and staff were great! Also great service from Steve the sales manager. I’m ready to buy another car from Subaru City!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roy, it's great to know you had an excellent experience with Sean and Steve at Schlossmann Subaru City of Milwaukee. We're looking forward to helping you find your next car when the time comes! Safe travels ahead!