Reviews
Pleasure to do business with Richard Ode and Mercedes
Pleasure to do business with Richard Ode and Mercedes buffalo. Rich was straight forward and made it easy to make the deal., Pickup was fast and off I drove with a great car. Good no hassle buying experience.
Pleasure to do business with Richard Ode and Mercedes
Pleasure to do business with Richard Ode and Mercedes buffalo. Rich was straight forward and made it easy to make the deal., Pickup was fast and off I drove with a great car. Good no hassle buying experience.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The process of purchasing a vehicle was super painless,
The process of purchasing a vehicle was super painless, financing was really transparent and helpful.
The process of purchasing a vehicle was super painless,
The process of purchasing a vehicle was super painless, financing was really transparent and helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving a five-star review! We are thrilled to hear you had a great experience.
Very professional and great communication.
Very professional and great communication. Excellent buyers experience. Would highly recommend this dealer and purchase from them in the future.
Very professional and great communication.
Very professional and great communication. Excellent buyers experience. Would highly recommend this dealer and purchase from them in the future.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We are glad you had a positive experience.
I live in Dallas Texas.
I live in Dallas Texas. Was looking for a car online. I talked to several dealerships around the country. I had a trade in. Needed to be picked up and Drop off the new car. It wasn’t an easy deal. Richard didn’t blink an eye. The other places I talked to didn’t show any interest in taking my trade or getting the car to me. Thank you Richard ode and Mercedes of Buffalo.
I live in Dallas Texas.
I live in Dallas Texas. Was looking for a car online. I talked to several dealerships around the country. I had a trade in. Needed to be picked up and Drop off the new car. It wasn’t an easy deal. Richard didn’t blink an eye. The other places I talked to didn’t show any interest in taking my trade or getting the car to me. Thank you Richard ode and Mercedes of Buffalo.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We truly appreciate your business and are happy we could make the process easier for you.
The dealership was efficient, accommodating, and made the
The dealership was efficient, accommodating, and made the entire process very easy. I would recommend to all
The dealership was efficient, accommodating, and made the
The dealership was efficient, accommodating, and made the entire process very easy. I would recommend to all
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We are happy to hear that the dealership made the process smooth and easy for you.
Richard and Chuck took time to listen to what I was
Richard and Chuck took time to listen to what I was looking for and worked with me in finding an alternative vehicle that actually fitted my needs and budget better.
Richard and Chuck took time to listen to what I was
Richard and Chuck took time to listen to what I was looking for and worked with me in finding an alternative vehicle that actually fitted my needs and budget better.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are so glad Richard and Chuck took the time to understand your needs and helped find a vehicle that worked better for you. We appreciate your trust and are happy we could assist in finding the right fit for you!
Very clean dealership, with friendly staff.
Very clean dealership, with friendly staff. Plenty of Autos to look over. Jacob spent a good 30 minutes of his time explaining all the features of the Mercedes. We also went to the Buffalo auto show. Where Jacob showed us many other vehicles which I have an interest. Mary my wife, purchased from Jacob in early October. He is very professional, and when I pull the trigger for a purchase, he will be my salesman.
Very clean dealership, with friendly staff.
Very clean dealership, with friendly staff. Plenty of Autos to look over. Jacob spent a good 30 minutes of his time explaining all the features of the Mercedes. We also went to the Buffalo auto show. Where Jacob showed us many other vehicles which I have an interest. Mary my wife, purchased from Jacob in early October. He is very professional, and when I pull the trigger for a purchase, he will be my salesman.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We are glad to hear you had a great experience with Jacob, both at the dealership and at the auto show. It’s fantastic that he took the time to explain the features and help you explore other options. We look forward to working with you in the future.
Excellent experience.
Excellent experience. I felt as though the entire team listened to my needs and offered solutions which were within my target. I only have positive things to say about this experience.
Excellent experience.
Excellent experience. I felt as though the entire team listened to my needs and offered solutions which were within my target. I only have positive things to say about this experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We truly appreciate your positive feedback and are happy you had such a great experience!
Richard Ode took time and explained everything step by
Richard Ode took time and explained everything step by step though out the process. I would recommend Mercedes Benz of Buffalo to all family and friends.
Richard Ode took time and explained everything step by
Richard Ode took time and explained everything step by step though out the process. I would recommend Mercedes Benz of Buffalo to all family and friends.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We are so glad Richard took the time to walk you through every step during the process. We truly appreciate your recommendation!
Contacted them regarding a car they had listed but there
Contacted them regarding a car they had listed but there was someone in the process of purchasing the car. They contacted me the next day because the original sale fell through. Everything from then on was smooth and clean. Nice place to deal with.
Contacted them regarding a car they had listed but there
Contacted them regarding a car they had listed but there was someone in the process of purchasing the car. They contacted me the next day because the original sale fell through. Everything from then on was smooth and clean. Nice place to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for visiting Mercedes-Benz of Buffalo! We appreciate you leaving a five-star review.