Young Ionia

we purchased a new truck, everything went awesome, they came to our office to do the paperwork and delivered the pickup truck at the same time, we are 30 miles away

I was super please with the staff at Young Chevrolet! I'm up working from another state in the great state of Pure Michigan! I needed a window regulator and a replaced key fob. The staff welcomed my graciously and took me right in. They solved my problems very promptly! The charges were extremely fair, and I would recommend anyone and everyone to do business with Young Chevrolet in Ionian, Michigan! Wishing everyone the best! Thank you very much, Jeffrey C. Bulsa

12 pages worth of warranty issues starting at 19K miles and the only answer for all the failures is GM claiming it has to be driven a specific way. Apparently that's not above 55mph, not on the highway, not passing anyone, basically don't take it out of your driveway if you want it to work.

Didn't take as long as I thought it would and it was actually less than what I was quoted.

Very shady business practices. The dealership advertises low prices online, but refuses to sell the vehicle for the advertised price. Scott in sales displayed incompetence. Ken, the internet manager, either died or refuses to communicate. My cash purchases go to straight forward, honest business people. Not game players.

Took my car into the auto body shop for a car/deer accident the car was in the shop for almost 4 weeks I thought this was to long when the insurance said 12 days. We were not happy with the customer service until we had to call and get the service manager involved. The car was returned to me and the final detailing was immaculate. I would highly recommend this dealership for sales and service but not the body shop (sorry)

Car service repairs were excellent however since taking over Berger?s their customer service from the Service department hasn?t been that great; I constantly have to call for updates

Very welcoming upon entering the service area, greeted me by name and quickly addressed my car needs!

Had my vehicle serviced with oil change and tire rotation. Everything was explained well and I was told of future services needed.

Body shop repair of passenger front quarter panel from deer running into the side. A couple of months later passenger headlight intermittent and turn signal not operating. Took vehicle to a professional mechanic I have been using for 10 years who found the wiring harness to the passenger side lights had been pinched by the body repair and eventually compromised the wiring harness on the passenger side. I received a bill for $127.00. I contacted Young Body shop to request reimbursement, was told they "hate to be the bearer of bad news" but they are not taking responsibility for their POOR repair work. This is the second issue with the Body shop so called repair. The first issue is for my 2007 Jeep Wrangler JK repair of area crushed in a little when daughter backed into a tree. I didn't notice at first but the tailgate door is misaligned, now when closed the door strikes the latch on tailgate opening, now the paint and metal is wearing when the tailgate door is closed. And then, I took my Jeep two days ago to the Service department for Recall repairs on the steering clock spring for the airbag, and now the horn does not work and the Jeep logo on the steering wheel is about 10 degrees off. If you know Jeeps, when the alignment is correct the Jeep logo is straight. I have no faith in anything Young has done. Like Young , I hate to be the bearer of bad news, but I will never do business with them again and will be more than happy to share my experience with my Jeep group members.